Easy navigation of the website is good but above all, the lady at the shop in Stratford Westfield was so sweet when I went to return the purchase. Long time ago I had a bad experience at the branch o... See more
Location
Switch locationSU 1068 - 1069 Stratford Westfield Shopping Centre, E20 1EJ London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Nice welcoming store. The clothes are reasonably priced and really good quality. I bought a utility skirt and it looks amazing. It's a perfect fit, too. I've a few Superdry outfits, my favourite bei... See more
Actually i bought the jacket from superdry (sports puffer series mens) Within one week it got teared up from the sleeves . I mean the string got out and it pooks ripped from my shoulder...worst qua... See more
Company replied
Good product quality. Superdry also has a website where products can easily be found. While service on the shops is good, Staff does not mention about possible online offers, and try to push clients... See more
Company replied
Company details
About Superdry - Stratford
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
SU 1068 - 1069 Stratford Westfield Shopping Centre, E20 1EJ, London, United Kingdom
- 02082 210697
4.5
Excellent
354 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
More staff at tills, please!
My only gripe was that there were about 15 people in the queue, and only one person attending the tills. Very lengthy wait for a Sunday, which is always expected to be busy.
December 13, 2023
Floor support
There was no one on the floor to help. We did end up getting my husband a jacket but me I struggled so got nothing.
December 9, 2023
The coat and the verity is amazing
The coat and the verity is amazing. Coat is comfortable. However the staff take too long at the counter. I waited 20mins even though I was 3rd in the queue.
December 6, 2023
Jacket is too good.very nice colour at…
Jacket is too good.very nice colour at a very good price.. highly recommended to everyone who is looking for good winter jackets or coats.
November 28, 2023
Quality stuff
Quality stuff. Reasonable prices. Helpful staff. What else could you want?
November 28, 2023
staff were super helpful
staff were super helpful, they got an item off a very high hanger for me and found the right size, also the item itself is very nice. the lady at checkout helped up figure out what size i needed to get for my item
December 5, 2023
Helpful friendly staff member
Helpful friendly staff member. Store was clean and easy enough to navigate. LOVE the Superdry coat I bought, long red coat which very warm comfortable with lots of great features such as multiple pockets and able to tighten in at the waist.
December 4, 2023
Good valueGood value for money for money
Good value for money, Jackets build quality very good
warm and latest fashioned jackets. lot of variety is availabe in store
November 30, 2023
Great selection of quality clothing and…
Great selection of quality clothing and good prices. I bought mens parka coat which is perfect
December 6, 2023
We are hearing-impaired
We are hearing-impaired, and she uses pen and paper to write with us. The company employees are very helpful.
November 26, 2023
Very helpful staff on the day I came to…
Very helpful staff on the day I came to the store, helped me with my online purchase also helped me find a longline coat
December 3, 2023
It was a great and quick service
It was a great and quick service i ha ever had, customer service was amazing. The brand is great. I’ll give 5 stars.
November 21, 2023
Customer service was great very helpful…
Customer service was great very helpful
Coats are super warm traps all the cold
Got it for great price as it was on sale
I ended up buying 3 coats for myself, my daughter and my husband thank you super dry
December 2, 2023
Staff were friendly and knowledgable…
Staff were friendly and knowledgable and able to guide me to what suited my needs the best. I bought two jackets. One for me and one for my teenage son. Both are exactly what we were looking for!
November 29, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.