Easy navigation of the website is good but above all, the lady at the shop in Stratford Westfield was so sweet when I went to return the purchase. Long time ago I had a bad experience at the branch o... See more

Location
Switch locationSU 1068 - 1069 Stratford Westfield Shopping Centre, E20 1EJ London, GB
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See what reviewers are saying
Nice welcoming store. The clothes are reasonably priced and really good quality. I bought a utility skirt and it looks amazing. It's a perfect fit, too. I've a few Superdry outfits, my favourite bei... See more
Actually i bought the jacket from superdry (sports puffer series mens) Within one week it got teared up from the sleeves . I mean the string got out and it pooks ripped from my shoulder...worst qua... See more
Company replied
Good product quality. Superdry also has a website where products can easily be found. While service on the shops is good, Staff does not mention about possible online offers, and try to push clients... See more
Company replied
Company details
About Superdry - Stratford
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
SU 1068 - 1069 Stratford Westfield Shopping Centre, E20 1EJ, London, United Kingdom
- 02082 210697
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I LOVE SUPERDRY in general
I LOVE SUPERDRY in general, comfortable, durable, stylish, price....and delivered to my address in only 2 days . Wooooooow, THANK YOU! Happy New Years!
Brought a jacket on the 26th December…
Brought a jacket on the 26th December in Westfield Stratford, home only to find the security tag is still intact. This is so a unprofessional and upsetting for me as a customer.
As I was going on holiday the following day, was unable to return it. Took the jacket to superdry at Stansted Airport they couldn’t take it off. Thank goodness a very helpful sales assistant in JD sports was able to assist.
Good customer service and friendly also…
Good customer service and friendly also very informative
I like to order online
I like to order online and being able to collect from store as well as drop off my return to the store. Having said that I enjoy browsing in store too. Superdy alway has something I like🙂
The cashier lady who helped me buy the…
The cashier lady who helped me buy the back pack was extremely helpful. He customer service made me buy the backpack. Thank you so much
I am a very big fan of superdry…
I am a very big fan of superdry products as they use high quality materials for all their clothing and other products. They never go wrong in anything. I'm addicted to buying mostly clothing for myself and my children. I will always give them 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Fantastic
Very accomodating,my husband is disable and the jacket I purchase was damaged and went to return and superdry was not in any hesitant to changed.Fantastic.
Good quality products at a reasonable…
Good quality products at a reasonable price. Staff in store very helpful.
The colleagues in store were so helpful
We were able to look around the store…
We were able to look around the store without someone coming up every 2 minutes asking if we needed help. We tried on items and purchased what fitted well and felt nice
Poor customer service too long queue…
Poor customer service too long queue and not many staff at the till who were efficient in doing their tasks.
Problems with a long coat
Problems with a long coat
My coat was fraying on the right sleeve. I returned it to your Stratford branch, who promptly changed it over. Glad of the additional 12 months guarantee. Very pleased to have a warm winter coat back in immediate use.
The perfect purple parka
I had this parka in mind and could not find it anywhere and just as I was about to choose a navy one I stumbled upon a dark purple parka with a darker brown fur. It was everything I imagined and a perfect fit. Absolutely loving my new purchase and that with the 20% off!
Being acknowledged without being pressurised
From the moment we wandered in we were made to feel important, because everyone greeted us, without being smarmy about it. The woman serving us was so friendly and courteous and it felt genuine, so the whole experience was a delight. Good old fashioned service in a trendy shop!
Comes up v.big
The product arrived during time stated and packed well. The product was good value for money as I got it during the sale sale. The sizing does come up quite big and loose. I probably would have returned it but I didn't have tithe time. I was very disappointed with the size as I had other clothes in the same size size as the coat and they fitted well but as mentioned before the coat does come up big.
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