I was so dissapointed when the shop didn't have my size in a particular top, but I really didn't want to come back to Westfield another day to collect. The kind woman at the till said she could have i... See more
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Great choice of clothes always cable to return free ..... Only downside is local shop at white city Westfield dont offer discounts when it used too before it moved location in westfield ..... Prefer t... See more
We received above and beyond service from the store manager Charles. He excelled in his quality of service by sourcing clothing im store and online and in other stores. He held items for me until I c... See more
Super unprofessional team member in Westfield ‘mens’ store. I felt bad for the girl who was on a shift with him. He had no interest to deliver any sort of customer service nor support for the female... See more
Company details
About Superdry - White City
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
SU1103/1104, Westfield Shopping Centre, W12 7GA, London, United Kingdom
- 02087 435201
4.3
Excellent
255 reviews
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The in store help was exceptional
The in store help was exceptional, and I love my new jacket!
February 11, 2023
Great customer service at the store in…
Great customer service at the store in Westfield.
February 8, 2023
Unpleasant experience at collection in store…
The items that were delivered is correct and have no problems with it. My experience with the collection of the items at store made it a bit unpleasant. The man who served me at collection point took a bit long to find my order and have to keep repeating asking me questions when I already told and written the necessary details of my order. After about 10-15 mins when he was able to find it, he just threw it in the counter and did not even ask me if I needed a bag since my orders are a bit bulky and big.
January 30, 2023
Great help great, clothes fit well well…
Great help great clothes fit well well made last well always packed well, shop laid out easy love superdry
December 28, 2022
My favorite clothes;)
The company make the best clothes in the world my wardrobe is only full of superdry clothes ;) high recommend!
January 31, 2023
Amazing staff and amazing quality products.
January 14, 2023
Great clothes and customer service
Ordered ski gear online and collected in store. Ski jacket and trousers are gorgeous, and were a bargain in the sale. Delivery to store and collection was super quick and easy. Staff very friendly and helpful
January 12, 2023
Quality of service excellent
We received above and beyond service from the store manager Charles. He excelled in his quality of service by sourcing clothing im store and online and in other stores. He held items for me until I could reach the store to purchase. All the staff at westfield were helpful polite and assertive. Thank you for great customer services.
January 12, 2023
Though the item wasn’t as I expected…
Though the item wasn’t as I expected and I had to return it, both the online shopping experience and the in-store people who gave me my item and helped me with my return, were great.
December 15, 2022
Lovely customer service at Westfield
Lovely customer service at Westfield, nice a quick delivery to the store. I really love my new Everest coat, it’s super warm and cosy.
December 12, 2022
Very good experience
Very good experience. The Sales Staff in Shepherds Bush were very helpful in the exchange of my coat. Especially Charles who made it all happen.
November 29, 2022
I wanted another size got charged…
I wanted another size got charged delivery had to go to a store wasted my mainly on parking and driving there then they refund only what I paid not Evan my delivery money
December 9, 2022
very friendly staff and happy to help
November 12, 2022
Best quality clothes nice and warm for…
Best quality clothes nice and warm for the winter I will buy more love this shop
November 10, 2022
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