I will start with all staff members from Windsor Store , which are absolute amazing, Always very kind and helpful, politeness and professional. I feel happy all the time I purchase in this store wh... See more
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The quality of the products purchased. The personable service ( a lovely young man in the Windsor branch)
I bought a coat and leggings recently and bouth are amazing. The leggings are very nice, specially if you have long legs! The sales assistants are always very helpful and THANK YOU Superdry for not ch... See more
Store was cluttered. Struggled to walk from door to changing room. Changing room was in unattended. Not a massive issue for me but is always a nice touch. Particularly as there were plenty staff but m... See more
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Company details
About Superdry - Windsor
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
113 Peascod St, SL4 1DN, Windsor, United Kingdom
- 01753 868847
4.7
Excellent
140 reviews
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We always like the store
We always like the store. Clean and tidy with friendly and helpful staff.
August 26, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very quick service
Very quick service. Item delivered promptly and got emails to tell me what was going on.
July 31, 2024
Reply from Superdry - Windsor
Hello,
We appreciate you sharing your feedback with us.
We appreciate you sharing your feedback with us. so we love to hear from happy customers.
Thanks so much for your review and comments. If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Sale staff is very helpful.
July 30, 2024
Reply from Superdry - Windsor
Hello,
Thanks so much for taking the time to give us your great feedback about our Windsor store.
At Superdry, we want our customers to have a really positive experience, so we're very happy to read your comments.
Thanks so much for shopping with us. If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
The best of the best.
May 29, 2024
I love your clothes
I love your clothes! Good quality and good prices. The staff was helpful and friendly. Just the store is a bit dark, maybe you check on the right lights. Other than that, great stuff. Thank you very much for your service
June 8, 2024
The clothes are easily accessible and…
The clothes are easily accessible and the staff are very helpful.
May 7, 2024
Women's gilet
The customer service is very good at the Windsor branch. After buying the gilet im the branch online. There was an exhange due to size to be made and that successfully was made. My only critic it is not customer service but the products' themselselves. Sizes come up very small due to the clothing beig made in China. So, one always has to be mindful of this one and buy a size up. It does not matter the age of the customer. In addition, the sales policy's is archaic and probably ilegitimate. Bought the discounted item and two days later when exhanging it for a size up, they want to charge full price??? Fortunately, this is when good customer service comes into action. I had to return the item and buy it again at the discounted price. Unfortunately all these things spoils the customer experience. The company systems and policies need to change and catch up with the times. The staff customer facing at the shops are totally fine.
March 18, 2024
Really warm puffa jackets! Love them!
Helpful in store. Bought a couple of puffa jackets. Really warm!
March 11, 2024
Speedy delivery and very helpful staff…
Speedy delivery and very helpful staff at Windsor branch where we collected the order
March 11, 2024
The working staff was very friendly and…
The working staff was very friendly and helpful me to sort out my issue
January 22, 2024
very quality clothing and good prices…
very quality clothing and good prices and deals
January 23, 2024
Windsor Store Visit
Staff members very helpful, with the exchanges to my items and due to the helpful nature in other items I purchased more clothing
Store was well kept and laid out
10/10
January 14, 2024
Good looking check-out girl
December 13, 2023
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