Decided I wanted a new stylish coat and always like SuperDry for their quality and designs even though I’m getting old. Tried on a few coats and found my perfect one so bought it there and then and a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
on the first order that i received when i unpacked the trainers one shoe was a size 8 the other was a size 9 and both were for the right foot. Tried to fill in the returns form online without... See more
Purchased jacket in the sale but it was the wrong size and had to return jacket to the store. I had to pay £25 more for the replacement Jacket. Did speak to the manager at the Woking store, but she sa... See more
recently onmy last visit to superdry store ,i had a fantastic expeience fromstart to finish. clean organized. i had great selection of trendy and high quality clothing.the staff were very much friend... See more
Company details
About Superdry - Woking
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
1-9 Commercial Way, GU21 6YA, Woking, United Kingdom
- 01483 750026
4.6
Excellent
113 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing Service - Superdry Woking
When i went into the woking store, i wasn't too sure what to buy but the lovely colleagues all helped me pick out a nice outfit for my brother!! the coworkers that helped me were Raf, aidan, honey and Ethan
March 10, 2025
Great service and very friendly
April 30, 2024
I felt great due to a female staff who…
I felt great due to a female staff who was really supportive and even gave me a discount. I would definitely come again and recommend to my friends.
October 13, 2024
Great service.
September 11, 2024
Friendly
Friendly , warm and welcoming staff , offered advice as required ...perfect experience!
August 10, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Superdry - Woking
Hello,
We appreciate you sharing your feedback with us.
We always aim to offer the best service to our customers every time, so we're really sorry to read your comment about your store experience.
We will strive to learn and improve from your valuable feedback.
Superdry Team
Nirvana...
Wearing any Superdry garment immediately transports me to a state of transcendental bliss. Clothing created by gods, and worn by mere mortals...
June 28, 2024
Very pleased that exchange was done…
Very pleased that exchange was done without paper receipt. Minimum fuss, very pleased and surprised.
April 5, 2024
Excellent customer service
March 28, 2024
Best LBD ever
Fantastic dress, absolutely beautiful and great service in store. Good value too. Could not ask for better.
March 21, 2024
The personal in the store were very…
The personal in the store were very nice, helpful and polite
March 7, 2024
Customer service excellent
Customer service excellent. The jackets were delivered to the store quickly and I was updated once they had arrived. Unfortunately the jackets were too small and had to be returned. The member of staff at your Woking store was very patient with me as I couldn't locate the order number at first, she was very helpful and friendly, well done.
March 4, 2024
This was the easiest ordering online…
This was the easiest ordering online experience I've had as I also had to exchange one item for a different size and the whole process was very straightforward and at no expense to me as I arranged this return/exchange through store delivery. I would highly recommend superdry to others.
February 11, 2024
Very good quality n stuff n price worth…
Very good quality n stuff n price worth it..
February 20, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.