Superdry US Reviews 

30,516
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 477 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the excellent quality of the garments, appreciating their durability, premium feel, and stylish designs. Many also noted quick delivery, with some orders arriving sooner than anticipated. Conversely, a significant number of people report severe dissatisfaction with customer service, citing a lack of support and unresolved issues. Many faced problems with orders not arriving, absent tracking, or items delivered with security tags. Frequent complaints also concern inconsistent sizing, with discrepancies between listed and actual fit, and confusion over US versus UK sizing.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and sizing, with some praising the quality, design,... See more

Quality

Customers consistently note positive experiences with quality, praising the high quality of materials,... See more

Order

Clients share negative opinions on order, with many reporting issues such as never receiving their items,... See more

Delivery service

People report ambiguous experiences with delivery service, with many customers praising fast shipping, timely... See more

Customer service

Customers had negative experiences with customer service, often reporting extreme difficulty in contacting... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Placed a complete order, then resulted to be the uk site. Had to start again on /us added some products to cart, there were different, then you removed as result of out of stock. Ended up buying just... See more

Rated 3 out of 5 stars

I bought $300 worth of merchandise. I paid for delivery. Some of the items didn't fit, so I had to return them. I had to pay for delivery - and a FedEx bag to send them back properly. I spent an ext... See more

Rated 3 out of 5 stars

here is my honest opinion. you guys make some good stuff, like i wear superdry daily....BUT you have a real problem with sizing like some of your shirts are XL and fit perfect, then ill wear a small i... See more

Rated 3 out of 5 stars

The material feels rough, and I don't like how it drapes. Didn't seem that way in the photos. Very casual versus the structured shirt I was looking for as work attire.



Company details

  1. Beauty & Well-being

Written by the company

Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.


Contact info

3.4

Average

TrustScore 3.5 out of 5

31K reviews

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3.4

All reviews

(30,516)

478 reviews in the last 12 months

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Rated 3 out of 5 stars

Us site

Placed a complete order, then resulted to be the uk site. Had to start again on /us added some products to cart, there were different, then you removed as result of out of stock. Ended up buying just 1 product

July 15, 2026
Rated 4 out of 5 stars

Wish the buttons were metal

The delivery speed is good, products are good. The only reason I gave 4 starts instead of 5 is because the main button on the shorts are sawn in instead of metal like Billabong's that is more durable.

May 26, 2026

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