I have recently ordered a product (Skræddersyet 2-i-1 Town frakke) online and when i received product, inner part of jacket was missing. I try to connect to customer service but live chat is not worki... See more
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Worst manager ever! I have bought a jacket to 1100 DKK. No receipt was given (can be checked from their cameras), only a gift receipt. I did not think much of it and thought this receipt should be eno... See more
I love Superdry Briefs for men. They are comfortable and after a wash they do dry like new. My problem is that size 3XL is no longer available and it is not because I am overweight I am just big. So... See more
Fast delivery and well packed.
Company details
Written by the company
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Contact info
Kobmagergade 26, København, 1150, Copenhagen, Denmark
- 0045 3315 1353
1.9
Poor
17 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Faulty Item received but not getting customer service help to create free return
I have recently ordered a product (Skræddersyet 2-i-1 Town frakke) online and when i received product, inner part of jacket was missing. I try to connect to customer service but live chat is not working, then raised 3 tickets but didn’t received any reply yet. Now i have to pay for return even its their mistake to send faulty item.
November 10, 2025
Unprompted review
So unhelpful "manager"
Worst manager ever! I have bought a jacket to 1100 DKK. No receipt was given (can be checked from their cameras), only a gift receipt. I did not think much of it and thought this receipt should be enough for return/change. It did not fit to my husband and we went back to return. She did not accept it. I showed her transaction number from my bank app. And told that this gift receipt was the only thing that was given to me. She (the so called "store manager") was soooo unhelpful and did not accept a return! Terrible service! Keep away! Then I contacted to their customer service, whom were actually helpful and said that I could in fact return the item! What a waste of time and energy because of their unqualified staff.
July 6, 2024
Unprompted review
I love Superdry Briefs for men
I love Superdry Briefs for men. They are comfortable and after a wash they do dry like new. My problem is that size 3XL is no longer available and it is not because I am overweight I am just big. So Superdry if you have a few 3XLs laying around please let me know.
Regard
Roger
September 21, 2021
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