Very confusing sizing when ordering from Canada. I ordered once using the US sizing chart and I got the correct coat. Next time I ordered another coat and it was in UK sizing (not the same as the last... See more
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Superdry is a quality product which we have continued to purchase. My husband, who is 57, continually receives compliments on his T-Shirts and asked where to purchase them. WE have told our family... See more
While I like the quality of their jackets, The customer service to Canadian customers is nonsense, Returns are not free, delivery takes 2 weeks and the sizes are inconsistent with North American siz... See more
The measurements are not exactly American since I bought a 2XL which in American measurements should've been big enough for me. I returned the jacket over a month ago but never received a refund for... See more
Company details
Written by the company
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Contact info
Unit 60, The Runnings, GL51 9NW, Cheltenham, United Kingdom
- +1 4387980650
- care@superdry.ca
- www.superdrystore.ca/ca-en
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my son love this brand and always he…
my son love this brand and always he tell to me if i give a gift to him always superdry. thank you and continue to develop more unique design love it.
It’s awesome!
good service
I did ordered a 2XL and two 3XL tshirts…
I did ordered a 2XL and two 3XL tshirts and none fits. As per the size mentioned ON superdry website it should fit my size and I wear a 2XL size always.
Innovative fashion at its coolest!
Online pictures aren't exactly what they appear
I gotta say, I am becoming increasingly discouraged from buy online from Superdry.ca for the past 10 years I have seen the decline unique design and quality of materials used. Superdry was always my go to company for stylish jackets and sport hoodies different from the rest. Unfortunately, now Superdry has followed the trend of cheap material and same cookie cutter design you see with all other brands. Additionally, the last two items I bought were different from what the online website advertised. For instance, the blue colour Sonic Hybrid Zip through Jacket gives the impression it has a separate blue jacket underneath the actual Sonic Hybrid hooded jacket unlike the other colours. So I thought, what a steal, and order it, but when I received it, it was just a hooded padded jacket without the separate jacket the images provided on the website. Careful when ordering.
Everything from the time I placed my…
Everything from the time I placed my order to delivery went nice and smooth. Delivery was made ahead of estimated time,I am pleased and satisfied. You just gain a new customer.
Keep up the good work !
I ordered (SUPERDRYCAEN1238871) a pair…
I ordered (SUPERDRYCAEN1238871) a pair of sandals size M and I received two sandals of different size. Now I have to return the sandals to the USA and pay for the return!
Great product, slow shipping
Great product, but shipping was really slow. Almost a month from the US to Canada via DHL
Love the clothes…delivery needs support!
I absolutely love the clothes, but have found a lot of difficulty in receiving them the last two times I have ordered.
This is a review about the shipping…
This is a review about the shipping experience, not necessarily the product. I placed an order for a jacket on 2/25, got a link to track my shipment on 2/28 and it said the jacket would be delivered latest by 3/11. I understand this is an international shipment (US - Canada), but it's been 10 days now (3/10, just checked the shipment status) and it's still saying my shipment's last location was in NJ on 3/1. I don't even know if I'm gonna get my jacket at this rate. To top it, you sent me another email to review the product - something I cannot possibly do until I actually receive the product; and I would expect your marketing flows to take it into account if the client's actually received the product before asking for reviews.
Order Lost
Order Lost
Item was dispatched but never received and had to ask for a refund. Time wasted.
Thank you more !
Good customer service. Always order one size bigger than usual. The person who helped me was very patient and helped me with the issue.
I ordered a hoodie that’s on sale and…
I ordered a hoodie that’s on sale and since this was the first time I bought online from Superdry, I used its size chart as a guide. I was advised to order one size bigger than what I usually wear. So I ordered a L but unfortunately when the item arrived, it was too big and too long. And it was not clearly stipulated in my order that sale item was non-returnable. Now I am stuck with a hoodie I cannot wear.
Shipping super slow right now still…
Shipping super slow right now still have not received item since ordering early Feb
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