SupermarketItaly.com Reviews 

273
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extensive selection of hard-to-find imported foods and unique specialty items available at very reasonable prices. Shoppers also consistently emphasize the exceptional care taken in packaging items securely, ensuring that fragile goods and fresh products arrive completely intact. Some reviewers were not happy with occasional delivery delays and the condition of certain perishable goods upon arrival. A few consumers noted that temperature-sensitive items occasionally lacked proper refrigeration warnings beforehand or suffered from extended transit times. People also mentioned instances where orders experienced severe packaging damage during transit or faced unexpected storage limitations.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the delicious flavors and... See more

Quality

Reviewers mention positive feedback about quality, highlighting a wonderful selection of fresh, authentic... See more

Delivery service

Consumers find delivery_service to be positive, consistently highlighting fast shipping times and secure... See more

Order

People report positive experiences with order, highlighting the ease of placing purchases and taking... See more

Price

Customers consistently note positive experiences with price, highlighting bargains, fair costs, and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent Italian products, extensive selection even into other ethnic foods at times. Fresh well sealed cheese, butter, pastas. Responsive customer service, great packaging and quick shipping. The... See more

Rated 5 out of 5 stars

SupermarketItaly is just super and marvelous!! I love their selection which includes foods from around the world. What I am most impressed with is the care they take in packing the box. Everything is... See more

Rated 5 out of 5 stars

Have purchased from them for years. Hard to find products at great prices. The Galleffi effervescent really works well for nausea and has a pleasant lemon flavor. I recently purchased Brioschi orange... See more

Rated 5 out of 5 stars

What fun! All kinds of interesting delicious food, some of which I can’t get anywhere else. Bargains too, I shop the sales and the sell-by bargains. The Cutrera olive oil is perfect for me, and the li... See more


Company details

  1. Gourmet Grocery Store
  2. Grocery Store

Information provided by various external sources

Find the highest quality italian gourmet products at the lowest prices in our online italian supermarket. Shop for the best, authentic Italian food online at SupermarketItaly.com!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

273 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(273)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick delivery and quality products

I ordered a couple of pastas, flour and some non alcoholic aperitifs, also two Mother's Day gift baskets. The gifts arrived before Mother's Day to excellent reviews and the pasta that we tried was excellent. I can't wait for my wife to use the flour in her creations. The aperitifs I enjoy a lot. I will be placing more orders in the future.

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Tin of Olive Oil packed well

I found that SupermarketItaly carried the same Olive Oil I was ordering from the big smile company. I did come out a few bucks cheaper by ordering from SupermarketItaly and they packaged my oil in bubble wrap in a box, then double boxed. My tin of oil didn't have a dent or ding, plus I got a few freebies to try out. I was impressed enough to order again for more oil and some other items. The smile company put my oil in a big box with some paper and maybe a few bubble pouches. Customer service do makes a difference and a dollar or two savings makes it sweeter.

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great online experience

I got my first purchase in the mail and I’m happy with everything ! I got some yummy free gifts too. The packaging was carefully arranged and covered in a lot of bubble wrap.

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

Repeated satisfaction

I have ordered repeatedly from this market and never disappointed. I appreciated the effort to thoroughly describe their products. The great variety of items that are available to shop right to your doorstep is such a convenience! Items are thoughtfully packed and never had any jars broken or items damaged during shipping. What I’ve ordered has always been as expected!

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Quality foods; wrapped securely; shipped efficiently

It is so nice to find quality foods through this online company since the U.S. grocery stores carry foods made with chemicals, glyphosates and cheap, tasteless ingredients. It's unfortunate that I have to give so much of my food purchases to a foreign country but I refuse to eat garbage. Thank goodness Italy requires food sellers to comply with high standards (I wouldn't have known this if I didn't visit Italy last year). Thank goodness RFK Jr. is going to clean up our food and pharma.
Also, ShopItaly packages foods far better than most online companies. No damage; no need to return anything.

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

I am using Supermarketitaly.com more…

I am using Supermarket italy.com more frequently because they're shipping is very quick, everything is packed very well, and their prices are very competitive for items that I cannot get in my area.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

I LOVE SupermarketItaly

I LOVE SupermarketItaly! I order gifts for my sister from this site every year. In March, I finally placed an order for me and my family. I understand why my sis raves about her gifts! Plus, they sent a gift with purchase with my personal order and it made it even more wonderful. Always so happy with this company! High quality international products at reasonable prices and GREAT customer service. I will be back :)

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service

Great customer service! Definitely recommend!
I accidentally put the wrong address on my order and then I contacted them to maybe change it. They responded very fast and were very helpful!

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

I live in the boonies

I live in the boonies, I have no store to get the products they have. I really enjoy their web site. Lots of products I have never heard of. Lots of items on the discount area are getting close to the "best by date". Those numbers are BS. Products are still fresh a month or two after that date. It takes awhile to ship, but the way they wrap everything is worth the time. Love the 15% sales and the points for a gift card. Lots of fun and good stuff.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect fit for our food pantry

I'm notably impressed with EVERYTHING about SupermarketItaly.com so far. I'm a new customer purchasing primarily ground coffee for a food pantry.

The pricing on clearance coffee is extremely helpful to stretch the $$ donations so we can include coffee for our households without it being a luxury.

The folks receiving the coffee say the flavor is wonderful! Plus the website is so easy to navigate, invoicing & checkout simple & free shipping appreciated. FIVE STARS!!!

February 27, 2025
Unprompted review

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