SupermarketItaly.com Reviews 

273
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extensive selection of hard-to-find imported foods and unique specialty items available at very reasonable prices. Shoppers also consistently emphasize the exceptional care taken in packaging items securely, ensuring that fragile goods and fresh products arrive completely intact. Some reviewers were not happy with occasional delivery delays and the condition of certain perishable goods upon arrival. A few consumers noted that temperature-sensitive items occasionally lacked proper refrigeration warnings beforehand or suffered from extended transit times. People also mentioned instances where orders experienced severe packaging damage during transit or faced unexpected storage limitations.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the delicious flavors and... See more

Quality

Reviewers mention positive feedback about quality, highlighting a wonderful selection of fresh, authentic... See more

Delivery service

Consumers find delivery_service to be positive, consistently highlighting fast shipping times and secure... See more

Order

People report positive experiences with order, highlighting the ease of placing purchases and taking... See more

Price

Customers consistently note positive experiences with price, highlighting bargains, fair costs, and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent Italian products, extensive selection even into other ethnic foods at times. Fresh well sealed cheese, butter, pastas. Responsive customer service, great packaging and quick shipping. The... See more

Rated 5 out of 5 stars

SupermarketItaly is just super and marvelous!! I love their selection which includes foods from around the world. What I am most impressed with is the care they take in packing the box. Everything is... See more

Rated 5 out of 5 stars

Have purchased from them for years. Hard to find products at great prices. The Galleffi effervescent really works well for nausea and has a pleasant lemon flavor. I recently purchased Brioschi orange... See more

Rated 5 out of 5 stars

What fun! All kinds of interesting delicious food, some of which I can’t get anywhere else. Bargains too, I shop the sales and the sell-by bargains. The Cutrera olive oil is perfect for me, and the li... See more


Company details

  1. Gourmet Grocery Store
  2. Grocery Store

Information provided by various external sources

Find the highest quality italian gourmet products at the lowest prices in our online italian supermarket. Shop for the best, authentic Italian food online at SupermarketItaly.com!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

273 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(273)

93 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordinarily I’ve has great experiences…

Ordinarily I’ve has great experiences with Supermarket Italy. However, my recent purchase of 2 jars of preserved lemon paste arrived with an expiration date of less than one month from delivery date. I reached out to Customer Service and was told “that is what you ordered”. It fells like my online order was the garbage receptacle for outdated product.

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience!

Excellent experience overall. Products are delicious, delivery time was shorter than expected. Absolutely will continue doing business here!!! My nephew is going nuts over the baby teething cookies! ❤️

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Just what we were looking for

We searched for quite a while for a retailer that sells this mocha pot. The price was reasonable and shipping was quick. We know this brand as we have several sizes.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great Products I Wouldn't Otherwise Know About!

I stumbled on this website searching for Saba (grape must) which was proving difficult to locate for a new recipe I was excited to try. Inevitably, this led to checking out many more products and placing a large first order ~ followed by a 2nd & 3rd! (I've received the first 2 with the 3rd still on its way.) We haven't tried everything, but the FinestCall brand Huckleberry-flavored Syrup & also the White Peach Puree flavor are standouts for add-ins to both non-alcoholic & alcoholic cocktails. Same is true of Shrub&Co's Red Grapefruit Organic Shrub. Lars Wild Lingonberry Preserve is outstanding and we're enjoyimg the Lavazza Expresso Coffee. I'm looking forward to trying the Saba, the spices, fish sauce and all other items ordered.

January 28, 2025
Unprompted review
Rated 1 out of 5 stars

Items arrived damaged

I received a recent shipment from Supermarket Italy. There was spillage of three items in the order and there was evidence of other spillage as well. I contacted the seller and they refused to refund me for the items. Needless to say, I was very disappointed.

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

fast delivery,reasonable prices

I was all excited to get my lavazza coffee beans there.i used to order it over Amazon, but they were not able to deliver on time.The delivery was real fast and everything was wrapped nicely. I am a first time customer and I will order there again.they have reasonable prices and articles you cannot get somewhere else.I am all excited that I found them and I can just recommend them.

January 10, 2025
Unprompted review

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