Super Silent Discos Ltd Reviews 561

Really helpful with booking process, delivery and collection were seamless. Would happily use again, thank you

From initial booking request the company could not do enough for me. I am a bit techno phobic but they answered all my questions even when I probably asked the same question a few times. The delivery came when they said it would, all well packaged, with full instructions on how to use the equipment. The night of the event everyone loved it and had a great night, even if the singing was so bad! Sent the package back and I got a message saying it had been received the next day and the security deposit was back in my bank account within the week. Would use again and recommend to anyone to book, you'll have a great time!

Such a great company, from the delivery of the headphones, the instructions on how to use them and sending them back, it was seamless! We had a really fun time using the headphones too, would definitely recommend!

We hired Super Silent Discos for a weekend away for a large group of friends. The service was seam less from start to finish and the equipment was so easy to set up and use.
Five stars ✨!
Will definitely be using again!
Thanks
Jo

Helpful, communicative and good value! Worked great for a wedding. Handy to order some spares in case you need to charge any.

Brilliant service from start to finish.
No problems.
Headsets clean and easy to use.
MP3 player was set with loads of great songs.
Amazing night had.
Age group 17-77

Brilliant service. Had an amazing time at my 40th party!

Really clear communication from the team throughout. Easy to set up, and getting the kit returned was really well organised. Most importantly, everyone loved the experience and it really made our party!

Great communication from the company.
Equipment arrived when expected and was in good condition. Comprehensive and easy follow instructions regarding setting it up.
Would recommend this company and would use them again when I have the opportunity.

Delivery was fine they delivered in plenty of time. The headsets were ok (not the best quality audio) but the silent disco was good. However…I was given a collection slot between 9am-4.15pm to return the equipment (in the email it says to take this window with a pinch of salt as if they knew that they weren’t going to collect). I took the day off work and missed an appointment to wait in for the collection and no one turned up. I rang super silent disco to which they said to wait in till 7pm so I did despite waiting in all day, still no one turned up. If you miss a collection they charge you £7 and then charge you £12.50 per day that you can’t send it back. When I rang and told them they said they would send me a label this evening and that I would need to take it to the post office. I had to remind them the next day as I still had not received the label. Dropped off the box to the post office the following day then received an email to say that had got the box and were reviewing it. I then got another email to say that the headset was snapped and sent me a photo. They ask when you pack it up to take a video of you packing it all in the box. I sent them the video where you can see the headsets were clearly not broke. Then they accused me of hiding it by clicking it together. I asked for video footage of them unpacking it as they insist you take evidence of you packing it up. They couldn’t sent it to me. They ask for proof of you packing it up which is pointless as there is no proof the headset come from my box? Also they don’t ask you to film the headsets to check they are not snapped, they just want to know if it’s all in the box. Maybe they got damaged in transit as I had to use post office instead of parcel force? Are they trying to claim money back as they had to pay to return it with post office? Who knows but none of the headsets were broken when I sent them back. Long story short they took the money out of the deposit after going back and forth. It’s a shame as I would’ve used them for a wedding party in a couple of months but I’ll go elsewhere.

Quick and easy quote, fast correspondence, well packed equipment, easy instructions to follow.
Would 100% recommend Super Silent Discos and will definitely be using them for future parties!

Such an easy process from ordering, to delivery and return of the equipment.

Fantastic communication and updates from Vicky throughout and a quick response to any questions I had. The equipment comes with a guide on how to use it and have your own silent disco.

We had ordered this for a treat for our Brownies at their annual pack holiday and they had an absolute ball!!

Cannot recommend this company enough.

Incredible value and customer service. Great that the delivery charge is included in the hire price and good communication from the company. All of the equipment arrived clean and in working order, with straightforward instructions. We hired the silent disco, confetti cannons and smoke machine for a garden party and was probably one of the best days of our life after our wedding!

Great company to deal with, Vicky was there to answer any questions and concerns and the delivery and pick up couldn’t have been easier.
The equipment was very good and easy to use once you read the instructions and having it delivered a few days before the party allowed you to familiarise yourself with it all. Such a great idea and everyone loved it, would definitely use them again xxxx

Delivered on time , clear instructions for use everything worked great bubble machine was fab too and picked up on time as well

Quality of sound was great. Headphones were comfortable and easy to use. Instructions were clear.

Super easy to use.
Practised using them in class, which the kids loved, and then a full afternoon of a 'silent' disco. Can't beat 30 children singing off key.

Could not recommend enough!

Brilliant company, equipment worked as it should, delivery and collection were seamless. When we did have very minor problems the team were very quick to respond via WhatsApp.

Only slight negative was the delay in getting my deposit back however I cannot rate the company down for it as the experience was overall very very positive. I will definitely book again!

Although I have no pictures (school event) the 52 children and 10 staff had an amazing time! The first "silent" disco - the term silent wasnt the case and it was amazing to see the kids singing at the top of their lungs. It was easy to set up easy to understand and we loved the fact that we could include all children some of which were sensitive to noise so the volume control meant the world to them.
All the teachers the following day loved it ❤️ and said what a unique fab idea it was. Parents have asked where I hired from as they are looking at events. We also run a pub near by and now wondering how to run something at the pub it would be a huge hit. We will be in touch - thank you honestly for everything. Kirsty @ Shaftesbury Primary School

Really efficient and helpful team. Good quality equipment…all in good working order.
A great experience from start to finish.