Super Silent Discos Ltd Reviews 559

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting the seamless process from ordering to delivery and return. People found the equipment to be of high quality, easy to use, and well-organized, making their events enjoyable and hassle-free. However, some customers experienced issues with delivery and collection, including missed pickups and last-minute changes. A few people also mentioned concerns about the quality of the headsets and the availability of promised certificates for lighting equipment, leading to some dissatisfaction with the overall experience.

What people talk about most

Service

People report positive experiences with the service. Customers consistently praise the seamless process from... See more

Product

Clients share positive opinions on product quality and usability. Many reviewers praise the equipment for... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the smooth and... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the ease of setup and... See more

Quality

Users describe positive interactions with quality. Many customers report that the equipment arrived... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole experience was great from start to finish. They were responsive, went above and beyond with the delivery and equipment and offered a seamless end to end process. The equipment was first clas... See more

Rated 5 out of 5 stars

Super Silent Disco made the whole process from placing the order, to delivery, setting up, using the headphones and diso lights, packing up and collection straightforward and helpful. The headphones a... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant - we thought the Silent Disco would go down well, but we under estimated just how well - the party of 15 girls loved it. Great value too, would throughly recommend- Super Silent... See more

Rated 5 out of 5 stars

Great company to deal with, Vicky was there to answer any questions and concerns and the delivery and pick up couldn’t have been easier. The equipment was very good and easy to use once you read the... See more

Company replied


Company details

  1. Party Equipment Rental Service
  2. Children's Party Service
  3. Event Technology Service
  4. Mobile Disco

Written by the company

Super Silent Discos are suppliers of silent disco headphones to parties, corporate events, theatre productions and cinemas across the UK. Our 3 channel wireless LED headphones last for up to 12 hours on one charge and the transmitters have a range of up to 500m. Super Silent Discos are able to deliver to any address across the UK and arrange for collection from you after your party.


Contact info

4.9

Excellent

TrustScore 5 out of 5

559 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

We hired 25 headsets for a Girlguiding…

We hired 25 headsets for a Girlguiding event .
The girls loved them. Would hire again.
Well packaged and delivered on time.
Thanks

December 18, 2024
Super Silent Discos Ltd logo

Reply from Super Silent Discos Ltd

Thank you so much! We’re really glad the Girlguiding event was a hit and that the girls enjoyed the silent disco – that’s what it’s all about! Delighted everything arrived on time and in good shape. We’d love to help again with your next event!

Ryan & the Super Silent Discos Team

Rated 5 out of 5 stars

Great communication and simple to set up

Many thanks to Vicky and Ryan. They made the hiring process so simple. Great communication, easy to follow instructions and simple to set up. The inclusion of an MP3 player prefilled with party favourites was a real bonus. The tech worked great and fun was had by all!

December 13, 2024
Rated 5 out of 5 stars

Excellent service and value for money

First time using this company and it was made so easy from the start, good communication, easy to change order, delivery on time, well packed, good instructions and all worked really well. Also good value for money.

December 18, 2024
Rated 5 out of 5 stars

Fantastic product, and Professional and personable customer service

Contact Vicky earlier in the year enquiring about a Christmas Party requirement.
Quick and accurate response on all questions.
Required 40 headphones but ordered 50 ( a little overkill, but better safe than sorry and the price difference minimal). Arrived 3 days before Party date giving time to practice setting up at venue and ensuring all headphones worked, which the did( ok all but one)
Had a little panic on party day setting up with the transmitters, but a quick phone call and all sorted.(Set up instructions have since been updated)
Absolutely Fantastic service and Great Party, if you order you and your party will not be disappointed.
Just the return process to complete, will update when completed.

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great party!!

Very clear communication, a great price, friendly staff and, most importantly of all, a great fun product that gave us a super party!

Vicky and her team provided us with 22 headsets for my daughter’s 9th birthday party. They sent them a week in advance so we had to time to learn how to set them up and make our play lists - we even squeezed in a family celebration too.

A super fun party. Thanks!

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

Best night ever

We had a fantastic time. Delighted with the easy to use equipment and helpful instructions. We had adults and teens so the kids had their own channel! Delivery and collection was on time. Very reasonable price- all friends chipped in. Going to hire again soon for a roller disco!

December 7, 2024
Unprompted review
Rated 5 out of 5 stars

Our guests had a fabulous time at our…

Our guests had a fabulous time at our silent disco. I cannot recommend Super Silent Discos highly enough! Great communication from Ryan and Vicky, throughout booking, queries, delivery and collection. Superb service!

December 7, 2024
Unprompted review
Rated 5 out of 5 stars

Party extra

Experience great from ordering, delivery and contact answered promptly when I had an enquiry.
Swift return of deposit also when equipment was returned.
Adult party and my guests loved it! I had a room away from the food an chat so people popped back and forth

December 7, 2024
Rated 5 out of 5 stars

So easy to arrange

So easy to arrange - they forgot to send 2 mp3 players but send them out efficiently the next day. We had such a good evening with these celebrating a big family birthday. Highly recommended

December 3, 2024
Rated 5 out of 5 stars

Incredible customer service

Incredible customer service - second to none! They always answered the phone when needed and sent out new equipment that was to help my set up, just in time for the party. A pleasure to deal with.

December 4, 2024
Rated 5 out of 5 stars

Year after year they never let us down!

We've been using Super Silent Discos for years now! Their equipment is good, it's easy to use and they provide clear instructions - they've thought of everything. They respond to queries quickly and we've found them totally reliable. Have recommended them to lots of friends.

November 30, 2024
Rated 5 out of 5 stars

Great communication from the start

Great communication from the start. So easy to use, everything arrived as described and on time. The party was a hit and deposit returned quickly, would 100% recommend and use again.

November 21, 2024
Rated 5 out of 5 stars

It could not have been easier to use…

It could not have been easier to use Super Silent Discos for our event - from the initial inquiry to the collection of equipment, the whole service could not have been easier or smoother. The dream combination in terms of customer service - both friendly and efficient. Highly recommend!

November 21, 2024
Rated 5 out of 5 stars

Great from start to finish

Order was simple, kit arrived on time and instructions were great. Everything worked well and we all had a terrific night. No issues with packing everything away and sending back. Fantastic service

November 15, 2024

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