Super Silent Discos Ltd Reviews 561

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company, often describing the entire process from start to finish as seamless and straightforward. Customers consistently praise the high quality and ease of use of the equipment, including headphones and disco lights, which arrive fully charged and well-packaged with comprehensive guides. The delivery and collection services are frequently highlighted as smooth, reliable, and on schedule, with many appreciating the included delivery charge and good communication. People also commend the excellent service, finding it responsive and helpful, making the overall user experience enjoyable and worth the price. However, some customers also noted issues with the delivery service, specifically with missed deliveries by third-party couriers and last-minute changes to delivery dates. A few other people also felt that the audio quality of the headsets was not the best and experienced problems with damaged equipment upon return, despite providing video proof of proper packing.

What people talk about most

Service

Reviewers mention positive feedback about service, with many describing it as 10/10 and worth every penny,... See more

Product

Consumers find the product to be positive, highlighting that the equipment arrived well-packaged, clean, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the smooth and hassle-free... See more

User experience

Users describe positive interactions with the overall user experience, often highlighting the ease of setup... See more

Quality

People report positive experiences with quality, noting that equipment arrived well-packaged, clean, and in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole experience was great from start to finish. They were responsive, went above and beyond with the delivery and equipment and offered a seamless end to end process. The equipment was first clas... See more

Rated 5 out of 5 stars

Super Silent Disco made the whole process from placing the order, to delivery, setting up, using the headphones and diso lights, packing up and collection straightforward and helpful. The headphones a... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant - we thought the Silent Disco would go down well, but we under estimated just how well - the party of 15 girls loved it. Great value too, would throughly recommend- Super Silent... See more

Rated 5 out of 5 stars

Great company to deal with, Vicky was there to answer any questions and concerns and the delivery and pick up couldn’t have been easier. The equipment was very good and easy to use once you read the... See more

Company replied


Company details

  1. Party Equipment Rental Service
  2. Children's Party Service
  3. Event Technology Service
  4. Mobile Disco

Written by the company

Super Silent Discos are suppliers of silent disco headphones to parties, corporate events, theatre productions and cinemas across the UK. Our 3 channel wireless LED headphones last for up to 12 hours on one charge and the transmitters have a range of up to 500m. Super Silent Discos are able to deliver to any address across the UK and arrange for collection from you after your party.


Contact info

4.9

Excellent

TrustScore 5 out of 5

561 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

It could not have been easier to use…

It could not have been easier to use Super Silent Discos for our event - from the initial inquiry to the collection of equipment, the whole service could not have been easier or smoother. The dream combination in terms of customer service - both friendly and efficient. Highly recommend!

November 21, 2024
Rated 5 out of 5 stars

Great from start to finish

Order was simple, kit arrived on time and instructions were great. Everything worked well and we all had a terrific night. No issues with packing everything away and sending back. Fantastic service

November 15, 2024
Rated 5 out of 5 stars

Amazing

Amazing, we had the best night, really reasonable in price. Quick response when I had queries! Amazing overall 10/10.

October 29, 2024
Rated 5 out of 5 stars

Brilliant would hire again!

Second time using Super silent Disco! So straightforward! Easy delivery & collection of headsets. Everyone had the best time! Would use again!

October 16, 2024
Rated 5 out of 5 stars

Totally Super Silent Disco 5 Stars

First time hirer of a Silent Disco. Ryan at Super Silent was very helpful and made the process clear and simple. The head sets, lighting and transmitters all worked faultlessly and provided a brilliant sound. The playlist were spot on. We hired 50 headsets and the party was a total success, thanks to Super Silent Disco.

October 19, 2024
Unprompted review
Rated 5 out of 5 stars

Everything you need for a great party

Our daughter wanted a silent disco for her wedding and we ordered all we needed from Super Silent Disco at a competitive price. It was delivered on time with good instructions, everything worked and the return was straightforward

October 9, 2024
Rated 5 out of 5 stars

Just great

Super easy delivery and collection, really well priced, and great equipment. We used these for our wedding and they were a massive hit. We will be using again for future events. Thank you.

October 9, 2024
Rated 5 out of 5 stars

Fabulous

Fabulous, efficient and well detailed package. Very straight forward plus loads of fun! Highly recommend and will book again.

October 3, 2024
Rated 5 out of 5 stars

It went down a storm!

Everything was as described. We had 52 headsets which all worked, we only used 2 channels of music and we could use our iphones or android as they supplied the connectors. The lights worked perfectly but the smoke machine couldn't be used because of the smoke alarms at the venue (worth noting). The disco went down a storm, everyone loved it. The children didn't need to be shielded from excessive loud disco noise either. The items arrived in 2 large crates and were collected on time. We would use this company again without hesitation.

September 28, 2024
Rated 4 out of 5 stars

Good service

Delivered on time and all packaged well.
Be aware if you are using a 3 port system you need to order 3 mp3 players or supply your own device for the 2 other ports (adapters are supplied).
Pick up after use was good.

September 14, 2024
Rated 5 out of 5 stars

great

Amazing, very helpful sending another set very quickly when there was a delivery issue further down the line

September 7, 2024

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