Super Silent Discos Ltd Reviews 561

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company, often describing the entire process from start to finish as seamless and straightforward. Customers consistently praise the high quality and ease of use of the equipment, including headphones and disco lights, which arrive fully charged and well-packaged with comprehensive guides. The delivery and collection services are frequently highlighted as smooth, reliable, and on schedule, with many appreciating the included delivery charge and good communication. People also commend the excellent service, finding it responsive and helpful, making the overall user experience enjoyable and worth the price. However, some customers also noted issues with the delivery service, specifically with missed deliveries by third-party couriers and last-minute changes to delivery dates. A few other people also felt that the audio quality of the headsets was not the best and experienced problems with damaged equipment upon return, despite providing video proof of proper packing.

What people talk about most

Service

Reviewers mention positive feedback about service, with many describing it as 10/10 and worth every penny,... See more

Product

Consumers find the product to be positive, highlighting that the equipment arrived well-packaged, clean, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the smooth and hassle-free... See more

User experience

Users describe positive interactions with the overall user experience, often highlighting the ease of setup... See more

Quality

People report positive experiences with quality, noting that equipment arrived well-packaged, clean, and in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole experience was great from start to finish. They were responsive, went above and beyond with the delivery and equipment and offered a seamless end to end process. The equipment was first clas... See more

Rated 5 out of 5 stars

Super Silent Disco made the whole process from placing the order, to delivery, setting up, using the headphones and diso lights, packing up and collection straightforward and helpful. The headphones a... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant - we thought the Silent Disco would go down well, but we under estimated just how well - the party of 15 girls loved it. Great value too, would throughly recommend- Super Silent... See more

Rated 5 out of 5 stars

Great company to deal with, Vicky was there to answer any questions and concerns and the delivery and pick up couldn’t have been easier. The equipment was very good and easy to use once you read the... See more

Company replied


Company details

  1. Party Equipment Rental Service
  2. Children's Party Service
  3. Event Technology Service
  4. Mobile Disco

Written by the company

Super Silent Discos are suppliers of silent disco headphones to parties, corporate events, theatre productions and cinemas across the UK. Our 3 channel wireless LED headphones last for up to 12 hours on one charge and the transmitters have a range of up to 500m. Super Silent Discos are able to deliver to any address across the UK and arrange for collection from you after your party.


Contact info

4.9

Excellent

TrustScore 5 out of 5

561 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super Silent Discos - fully recommend

Super Silent Discos kit was great - looked good and worked well, with all required adaptors and instructions included. The communication has been very good, and amenable when I needed to make a change.

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

We used Super Silent. Disco for out teenagers 16th birthday party last week. Great value, super efficient service, really easy to follow instructions to set up. Would highly recommend.

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant

Helpful, good communication and very self explanatory return system - everything you could possibly need for a great party - Thank you

August 30, 2024
Rated 5 out of 5 stars

Super Silent Discos are a fabulous

Super Silent Discos are a fabulous, professional service. The communication and support planning our charity event was brilliant.
The silent disco was a hit with all the ages! There was no issue being in the middle of a camping field with the equipment working! We could party the night away without disturbing the other campers with our tunes!
Thank you Super Silent Discos - We will 100% use your service again.

August 18, 2024
Rated 5 out of 5 stars

Brilliant info and easy to use

Absolutely brilliant. This made my 50th party and everyone was talking about it from young to old. The communication was fantastic as I had lots of questions before. The arrival and return was easy to manage. The set up info was so easy to use. I would highly recommend and will definitely use again.

August 10, 2024
Rated 5 out of 5 stars

Fantastic

Fantastic. Prompt reliable service. Excellent instructions and support. Had a part that didn’t work. Replacement sent next day no quibble. Will totally use them again and recommend to my friends.

August 10, 2024
Rated 5 out of 5 stars

Will definitely do it again!

I rented a silent disco kit for 15 of us for a camping hen party, so needed something with a good battery life. The communication with the team was excellent, they responded quickly and clearly whenever it was needed. The box came 5 days before the event so I had plenty of time to have a test run, and the instructions included were so easy to follow. Everything was clean and securely packaged, and worked so well on the night! Everybody loved it!! Returning was super easy too and it was picked up 2 days after the event. I will definitely be using this service again, a whole lot of fun for a good price, with a great team behind it. Thanks again!

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

These guys are awesome

These guys are awesome - we've used them before, and will be using them again. Competitive prices. Great kit (not a grumble from my tech team). And, a great disco for our youth team :) Helpful & organised admin team supporting too 10/10

July 31, 2024
Rated 5 out of 5 stars

We hired the silent disco equipment for…

We hired the silent disco equipment for a hen party and had THE best time!! The equipment was delivered a few days before the event so I had time to make sure it was all working. The instructions were really easy to follow and there were no issues on the night. Will definitely use again :)

July 17, 2024
Rated 5 out of 5 stars

Great addition to our party!

My sister and I got in touch with Super Silent Discos because we were after something unique to make our dad's 60th birthday party really special. Ryan at Super Silent Disco's was fantastic, incredibly helpful, answering all our questions. They have managed to make the whole booking, delivery process and set up of the silent disco as simple as possible, which is fantastic.

The silent disco was perfect, especially given the wide age range of family and friends at the party. With three channels available, we could cater to everyone's music tastes, it was great to see everyone having a blast! Everyone commented on how great it was, and it was so much fun to dance the night away and try to guess what each other was listening to!

The pricing is very competitive, especially considering the price of a ticket to a silent disco these days. Why not hold your own!

We would 100% recommend Super Silent Discos and are currently thinking what big event in the family is next so that we can do it all again :)

July 11, 2024
Rated 5 out of 5 stars

Excellent communication

Excellent communication, very high quality and clean headsets, the sound was fantastic. delivered on time and extremely easy to send back. Will definitely consider using you again in the future.

July 2, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look