Super Silent Discos Ltd Reviews 561

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the seamless process from ordering to delivery and return. Many appreciate the responsiveness of the staff and the ease of setting up and using the equipment, which often arrives fully charged and well-organized. The quality of the product, including the headphones and additional items like MP3 players with music, is frequently mentioned as superb, contributing to enjoyable events for all ages. However, some customers experienced issues with delivery services, including missed deliveries and last-minute changes, which caused inconvenience. A few also reported difficulties in obtaining necessary documentation like PAT certificates and concerns regarding claims of damaged equipment upon return, despite providing video proof of proper packing.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many praising the great service from booking and... See more

Delivery service

Clients share positive opinions on delivery service, highlighting great service from booking to delivery and... See more

Product

Consumers find the product to be positive, with many reviewers praising the equipment as amazing, clean, and... See more

User experience

Users describe positive interactions with the overall user experience, highlighting that the process and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole experience was great from start to finish. They were responsive, went above and beyond with the delivery and equipment and offered a seamless end to end process. The equipment was first clas... See more

Rated 5 out of 5 stars

Super Silent Disco made the whole process from placing the order, to delivery, setting up, using the headphones and diso lights, packing up and collection straightforward and helpful. The headphones a... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant - we thought the Silent Disco would go down well, but we under estimated just how well - the party of 15 girls loved it. Great value too, would throughly recommend- Super Silent... See more

Rated 5 out of 5 stars

Great company to deal with, Vicky was there to answer any questions and concerns and the delivery and pick up couldn’t have been easier. The equipment was very good and easy to use once you read the... See more

Company replied


Company details

  1. Party Equipment Rental Service
  2. Children's Party Service
  3. Event Technology Service
  4. Mobile Disco

Written by the company

Super Silent Discos are suppliers of silent disco headphones to parties, corporate events, theatre productions and cinemas across the UK. Our 3 channel wireless LED headphones last for up to 12 hours on one charge and the transmitters have a range of up to 500m. Super Silent Discos are able to deliver to any address across the UK and arrange for collection from you after your party.


Contact info

4.9

Excellent

TrustScore 5 out of 5

561 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Super Silent Discos were incredibly helpful and accommodating every step of the way

Super Silent Discos were incredibly helpful and accommodating every step of the way. From my need to hire their equipment for an unusual time period to talking me through some technical details on the day of the event itself, I felt like I was in the best of hands. The silent disco I hosted during my Retreat was such a success and I’ll definitely be hiring from SSD again.

June 15, 2024
Rated 5 out of 5 stars

It feels too easy, but it’s awesome!

Easy to order, simply delivered, a breeze to set up! Daughter had an amazing time, good fun had by all… plenty of liquid for the smoke machine, and the lights were awesome…
So easy to send back too, and the customer service is awesome

Would definitely recommend and will be using them again

June 15, 2024
Rated 5 out of 5 stars

Super Silent Discos were fantastic

Super Silent Discos were fantastic from start to finish. Plenty of information on their website about price and details. Ryan was prompt and informative. The delivery/collection was painless and there was enough time to enjoy the kit for a long bank holiday weekend. The setting up information was easy to understand with plenty of mixed connection cable, and the added mp3 player was easy to use and loaded with different playlists. There were spare headphones just in case. The night was thoroughly enjoyed by all!

May 29, 2024
Rated 5 out of 5 stars

Excellent service

Excellent service. Kept in touch about all aspects of delivery. Arrived as stated and also picked up on time. Lots of information on contents and how to use guide.

May 23, 2024
Rated 5 out of 5 stars

highly recommend

highly recommend. The process of receiving and returning the equipment was very easy and smooth. Set up was easy with great instructions and we all had a brilliant time. Great value also.

April 27, 2024
Rated 5 out of 5 stars

Super silent discos were amazing 🤩 we…

Super silent discos were amazing 🤩 we celebrated our friends 50th on a girly weekend. Everything was delivered before we went away. Instructions were very easy to follow and we had the best evening 😍 customer service and value for money were brilliant. Would highly recommend and have done 😁, will definitely use again 🥰

April 19, 2024
Rated 5 out of 5 stars

Great customer service

System was easy to set up and use, also very impressed with the customer service! There was an issue at my local parcelforce depot which delayed delivery but Ryan was super quick and helpful in getting it sorted and even offered to send out another system as back up - luckily the system arrived in time so this wasn't required. Would definitely recommend to anyone looking to book!

April 16, 2024
Rated 5 out of 5 stars

Super silent disco

Super silent disco were exactly that: super. I messaged them very short notice, I was very lucky they have availability. They were super fast in sending information about next steps so we didn’t waist any time. I love they have other things besides the headphones to complement the party. To send back was also straight forward. The only “downside” is that delivery and collection they gave us a very last minute time slot. We were grateful that we would be home anyway.
All in all, very brilliant. Kids had a fab time

April 24, 2024
Rated 5 out of 5 stars

Fun activity for all ages

Communication from start to finish was great. Vicky & Ryan were knowledgeable and the equipment was easy to set up and use. It made my daughter’s hen party memorable and was a big hit with everyone with age range from 24 to 84, was an experience we could all enjoy together.

April 21, 2024

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