Super Silent Discos LtdReviews 

567
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the seamless service, from the initial order to delivery, setup, and collection, highlighting the thoroughness of the process and the helpfulness of the staff. The delivery service is frequently noted for its efficiency, with equipment arriving well-packaged, fully charged, and often ahead of schedule, making the experience worry-free. Reviewers also commend the quality and quantity of the provided equipment, including faultless headphones and a wide selection of music, which contributed to everyone having a fantastic time. However, some customers experienced issues with delivery partners, such as missed deliveries or last-minute changes, and a few noted concerns regarding the quality of audio or the usability of certain items like lights. There were also instances where customers felt unfairly charged for damaged equipment, despite providing video evidence of proper packing, leading to dissatisfaction with the resolution process.

What people talk about most

Service

People report positive experiences with service, consistently praising the efficiency and ease from booking... See more

Delivery service

Users describe positive interactions with delivery service, often highlighting the seamless and hassle-free... See more

Product

Clients share positive opinions on product, with many reviewers praising the faultless and superb equipment... See more

User experience

Consumers find the user experience to be positive, with many describing the entire process as thoroughly... See more

Staff

Customers had positive experiences with staff, describing them as amazing, fantastic, and a great company to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you are planning a silent disco (which you definitely should) - these guys are amazing. Great communication. Everything arrived a couple of days before the big day, packed to perfection. Super easy... See more

Rated 5 out of 5 stars

The whole experience was great from start to finish. They were responsive, went above and beyond with the delivery and equipment and offered a seamless end to end process. The equipment was first clas... See more

Rated 5 out of 5 stars

Super Silent Disco made the whole process from placing the order, to delivery, setting up, using the headphones and diso lights, packing up and collection straightforward and helpful. The headphones a... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant - we thought the Silent Disco would go down well, but we under estimated just how well - the party of 15 girls loved it. Great value too, would throughly recommend- Super Silent... See more


Company details

  1. Party Equipment Rental Service
  2. Children's Party Service
  3. Event Technology Service
  4. Mobile Disco

Written by the company

Super Silent Discos are suppliers of silent disco headphones to parties, corporate events, theatre productions and cinemas across the UK. Our 3 channel wireless LED headphones last for up to 12 hours on one charge and the transmitters have a range of up to 500m. Super Silent Discos are able to deliver to any address across the UK and arrange for collection from you after your party.


Contact info

4.9

Excellent

TrustScore 5 out of 5

567 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(567)

44 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

System was easy to set up and use, also very impressed with the customer service! There was an issue at my local parcelforce depot which delayed delivery but Ryan was super quick and helpful in getting it sorted and even offered to send out another system as back up - luckily the system arrived in time so this wasn't required. Would definitely recommend to anyone looking to book!

April 16, 2024
Rated 5 out of 5 stars

Super silent disco

Super silent disco were exactly that: super. I messaged them very short notice, I was very lucky they have availability. They were super fast in sending information about next steps so we didn’t waist any time. I love they have other things besides the headphones to complement the party. To send back was also straight forward. The only “downside” is that delivery and collection they gave us a very last minute time slot. We were grateful that we would be home anyway.
All in all, very brilliant. Kids had a fab time

April 24, 2024
Rated 5 out of 5 stars

Fun activity for all ages

Communication from start to finish was great. Vicky & Ryan were knowledgeable and the equipment was easy to set up and use. It made my daughter’s hen party memorable and was a big hit with everyone with age range from 24 to 84, was an experience we could all enjoy together.

April 21, 2024
Rated 5 out of 5 stars

All of my queries were answered very…

All of my queries were answered very quickly and the booking process is easy. The silent disco arrived and the equipment came with step by step instructions on how to set up. The playlist has a good assortment of music. I would recommend these guys!

April 4, 2024
Rated 5 out of 5 stars

Great value and super easy to use!

I booked a Super Silent Discos package for my best friends hen weekend.
I had a few questions before ordering, and the team were really helpful in answering all my queries.
The kit came well packaged, was delivered on time, and the instructions made it SO easy to use!
I would highly recommend and will definitely use again.

March 26, 2024
Rated 5 out of 5 stars

Fabulous & great fun!

Fabulous communication from initial enquiry to after service. The headsets are clean and good quality. The choice of music is great. Excellent value! We had a blast using them at my hen weekend. I would definitely recommend and will definitely use again.

March 15, 2024
Rated 5 out of 5 stars

Great experiencec

Easy to d deal with , great customer service , reasonable price and kids had a wonderful time ! Would definitely recommend and use again !

March 15, 2024
Rated 5 out of 5 stars

Absolutely brilliant service from start…

Absolutely brilliant service from start to finish! Highly recommend. We are a school PTA and headsets were delivered with clear instructions, all connectors and all fully charged. So easy to set up and our silent disco was an absolute hit! Great service for returning too. We will definitely be using again!

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I cannot recommend Super Silent Discos enough! Brilliant customer service throughout, always kept updated with delivery, return, and any other queries I had. The silent disco really made the party! So easy to set up with clear instructions and easy to use. Everyone of all ages enjoyed it and we had so much fun! Will definitely use again!

February 24, 2024
Unprompted review
Rated 5 out of 5 stars

Top quality service

Top quality service, very organized, which makes the whole experience stress free!! The kits arrived in a very organized box few days in advance, collection arranged by them too, good quality products and all worked perfectly! Will definitely use them again

February 24, 2024
Rated 5 out of 5 stars

A brilliant company, we had so much fun!

We used 50 headsets for a school fundraiser and it was SUCH a brilliant night. The headsets arrived a few days before the event with really clear instructions. The silent disco system (and extra lighting and smoke machine) worked brilliantly, everyone had the best evening dancing away to their preferred channel. A particular shout-out to Ryan from Super Silent Disco, who has been amazing! He was quick to respond. His communication was really helpful and clear. We will 100% be using this company again and have already recommended it to others. Thank you.

February 10, 2024
Unprompted review
Rated 5 out of 5 stars

What a great new year's touch!

Had the best experience with super silent discos. Communication was quick and super helpful they went out of their way to get the headphones to us and pick them up! Great company and would definitely use them again my friends are already asking for their details!

January 7, 2024
Rated 5 out of 5 stars

A must for any great party!

Great company to deal with, really easy to arrange, and set and then through to collection. Everyone loved it, from 6 year olds up to 75 year olds! Will be hiring again!

December 31, 2023

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