Supertoys.co.uk Reviews 97

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I've purchased several LEGO items from supertoys.co.uk and all of them have been really good deals, way lower in price than anywhere else I could find on the net (for standard UK delivery at least)... See more

Rated 5 out of 5 stars

You don't have to look hard to find some great deals on the latest toys in this store, I'm really impressed that the packaging was so good (not often these days). Every item arrived in mint conditio... See more

Rated 5 out of 5 stars

Having researched this product online found that the prices varied hugely. Supertoys was by far the cheapest, even taking into account higher postage rates. My order was dealt with very efficiently... See more

Rated 5 out of 5 stars

I wasn't familiar with supertoys.co.uk before I came across them online and I was understandably nervous about using them but they proved my fears completely unfounded. Not only do they have grea... See more

4.8

Excellent

TrustScore 5 out of 5

97 reviews

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Rated 1 out of 5 stars

A Scam Of A Company

I put an order in December of 2021.
Not only did I NOT receive my order nor any information regarding my order, but in attempting to contact customer service to complain, I was notified that the email address either was not "working" or didn't exist!!
A totally inept and fraudulent company!

May 18, 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

Item arrived very quickly, although in a much larger box than necessary. Toy is for a birthday present so can't comment on that at present.

July 22, 2013
Unprompted review
Rated 5 out of 5 stars

Great Service

I recently ordered a lego gift for our grandson. The parcel was delivered 2 days later. On time and as requested.
Thank you Supertoys. Our little man was very pleased.

July 9, 2013
Unprompted review
Rated 5 out of 5 stars

good

There were many questions from my side, so I had e-mail conversation for a few days before actual order\shopping. The answers were provided to me, i made an order and got the goods in 3-4 days. Thanks!

May 23, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service

Having researched this product online found that the prices varied hugely. Supertoys was by far the cheapest, even taking into account higher postage rates. My order was dealt with very efficiently and arrived very quickly and I look forward to seeing my grandson's face when he opens it on his birthday!

April 26, 2013
Unprompted review
Rated 5 out of 5 stars

Couldn't ask for more

Order came quicker than expected, very well packaged. We are thrilled to have found upertoys and will definitely be using them again. Fantastic service and price.

April 12, 2013
Unprompted review
Rated 5 out of 5 stars

Tip Top Service!

REally quick delivery and the item was exactly what i ordered. Also i made a massive saving on the retail price of the lego set....i saved over £40!! I will definately use supertoys again without doubt.I admit to being nervous about using supertoys,mainly because they are not based here in the uk...but my item arrived very well packaged and within a week.

April 3, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent!

Delighted with the service from super toys, quick delivery and cheapest price around for the lego I ordered

February 5, 2013
Unprompted review
Rated 2 out of 5 stars

Could not care less unapolgetic staff, poor stock system.

Unreliable but legitimate company.
Seem to spend most of their time proccessing refunds.,
Their staff need customer service training.
Stock systems need updating.

January 23, 2013
Unprompted review
Supertoys.co.uk logo

Reply from Supertoys.co.uk

Our stock sytem works fine. If you order more than we have in stock, a notification is shown. If you then choose to ignore this and order anyway, we may have to cancel and refund the order if we are not able to restock the item in question within a few days.

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