Supplement Place Reviews 

2,597
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and professional staff who handle inquiries swiftly. People frequently commend the high quality of the products, noting their effectiveness and natural ingredients. The delivery service is also highly rated for its speed, efficiency, and convenient letterbox-friendly packaging. Ordering is described as easy and stress-free, with many appreciating the streamlined process. However, some customers also noted concerns regarding specific products, with a few experiencing no desired effect or even adverse reactions like nausea and restless sleep.

What people talk about most

Product

Consumers find product quality to be excellent, with many praising the efficacy and natural ingredients of... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the high quality of supplements,... See more

Service

Customers consistently note positive experiences with service, often describing it as very good,... See more

Order

Customers had positive experiences with order, highlighting the ease of online ordering and efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service (as ever) from Supplement Place. Most recently I ordered during one of their occasional sales, then realised one item had a short use-by date and sent a quick email on the off chan... See more

Company replied

Rated 5 out of 5 stars

I was a bit skeptical at first, but I’ve noticed I feel stronger and more focused during my workouts, and recovery seems a bit quicker. It’s reassuring to know it’s a blend of natural ingredients de... See more

Company replied

Rated 5 out of 5 stars

I ordered my meals for one month and unfortunately I signed up for six months l got back to Jane plan by email and Fatima got back to me and sorted out my order and I am now on a one month plan and... See more

Company replied

Rated 5 out of 5 stars

New to this, first delivery, so too early to gauge effect of the pills. However we are very impressed with the speed of delivery, the slimline letterbox packaging and, especially, the online reviews.... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Cosmetics Store
  3. Fitness and Nutrition Service
  4. Flavours, Fragrances and Aroma Supplier
  5. Health and Beauty Shop
  6. Sports Nutrition Store

Written by the company

Supplement Place is a trusted supplier of affordable supplements within the health and wellbeing industry where you can be sure of the best quality supplements available. We offer a 15% introductory discount for new customers and regular discounts when you sign up to our mailing list for existing customers. We pride ourselves in our customer service and are always available for any questions, queries and product information by phone, email or whatsapp. We are very proud to have won South West Supplement Company of the Year in 2021 and 2022!


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(2,597)

103 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple ordering process

I regularly order supplements from Supplement Place, so the fact that I can bring up my last order and re-order items from is a great time saver.

February 11, 2026
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Reply from Supplement Place

Thank you, Mike.

Rated 5 out of 5 stars

Delivery was fast from ordering to…

Delivery was fast from ordering to arriving. Well packaged too. I can't comment on the supplement I ordered yet, takes time to do it's stuff which I'm sure it will.

February 9, 2026
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Reply from Supplement Place

Thank you, Jane!

Rated 1 out of 5 stars

I am disappointed with this product

I am disappointed with this product. I purchased the Indonesian Tongkat Ali 200:1 extract expecting a high potency supplement, but the results have been non existent.
​The powder inside the capsules is a very light tan/mustard color, which usually indicates a high amount of filler or ground root rather than a concentrated 200:1 extract, which should be much darker. Furthermore, it lacks the intense bitterness characteristic of high-quality Eurycomanone. Despite consistent use and following a strict protocol, I have felt no difference in my energy or performance. The potency simply does not match what is advertised on the label.

February 2, 2026
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Reply from Supplement Place

Thank you for your feeback. I have emailed you regarding the product. We do send product review requests separately, however this request was asking for feedback regarding the your shopping experience, customer service etc.

Rated 5 out of 5 stars

I was a bit skeptical at first BUT!!

I was a bit skeptical at first, but I’ve noticed
I feel stronger and more focused during my workouts, and recovery seems a bit quicker. It’s reassuring to know it’s a blend of natural ingredients designed to support men’s health rather than just a caffeine bomb. If you’re looking for a natural way to support your hormone health and maintain that edge, this is worth a try.

February 2, 2026
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Reply from Supplement Place

Thank you for your feedback. Wonderful to hear you are getting on well with the product!

Rated 5 out of 5 stars

Excellent Food

I ordered my meals for one month and unfortunately I signed up for six months l got back to Jane plan by email and Fatima got back to me and sorted out my order and I am now on a one month plan and I only had to pay £90 extra so thank you Fatima for your time dealing with me
I would like to add that the dinners and lunches taste amazing and you can tell they are really good quality dishes and such a good choice
Would absolutely recommend Jane Plan

January 26, 2026
Supplement Place logo

Reply from Supplement Place

Thank your feedback, however we are Supplement Place not Jane Plan. Thanks

Rated 5 out of 5 stars

High Quality Supplements

I've had a few orders from Supplement Place and am always extremely pleased with the quality of the supplements which are excellent. With my recent order I noticed a difference after just one week!
Delivery and packaging are very good and I particularly like the flat containers as there is no problem with posting through the letter box and take up less room in the cupboard, particularly if you have several.
Excellent service and high quality supplements.

January 15, 2026
Supplement Place logo

Reply from Supplement Place

Thank you, Linda. Very pleased to hear you are happy with the products.

Rated 5 out of 5 stars

Good company

Easy to navigate the site and order. Fast delivery.

September 17, 2025
Supplement Place logo

Reply from Supplement Place

Thanks for your feedback Justin.

Rated 5 out of 5 stars

Excellent customer service

There was some initial confusion with my order being unavailable, but this was dealt with swiftly and I was very pleased with my overall experience. Thank you - my sister was delighted with her gift!

December 8, 2025
Supplement Place logo

Reply from Supplement Place

Thank you for your feedback. We're thrilled your sister was pleased!

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