Supplement Place Reviews 

2,597
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and professional staff who handle inquiries swiftly. People frequently commend the high quality of the products, noting their effectiveness and natural ingredients. The delivery service is also highly rated for its speed, efficiency, and convenient letterbox-friendly packaging. Ordering is described as easy and stress-free, with many appreciating the streamlined process. However, some customers also noted concerns regarding specific products, with a few experiencing no desired effect or even adverse reactions like nausea and restless sleep.

What people talk about most

Product

Consumers find product quality to be excellent, with many praising the efficacy and natural ingredients of... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the high quality of supplements,... See more

Service

Customers consistently note positive experiences with service, often describing it as very good,... See more

Order

Customers had positive experiences with order, highlighting the ease of online ordering and efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service (as ever) from Supplement Place. Most recently I ordered during one of their occasional sales, then realised one item had a short use-by date and sent a quick email on the off chan... See more

Company replied

Rated 5 out of 5 stars

I was a bit skeptical at first, but I’ve noticed I feel stronger and more focused during my workouts, and recovery seems a bit quicker. It’s reassuring to know it’s a blend of natural ingredients de... See more

Company replied

Rated 5 out of 5 stars

I ordered my meals for one month and unfortunately I signed up for six months l got back to Jane plan by email and Fatima got back to me and sorted out my order and I am now on a one month plan and... See more

Company replied

Rated 5 out of 5 stars

New to this, first delivery, so too early to gauge effect of the pills. However we are very impressed with the speed of delivery, the slimline letterbox packaging and, especially, the online reviews.... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Cosmetics Store
  3. Fitness and Nutrition Service
  4. Flavours, Fragrances and Aroma Supplier
  5. Health and Beauty Shop
  6. Sports Nutrition Store

Written by the company

Supplement Place is a trusted supplier of affordable supplements within the health and wellbeing industry where you can be sure of the best quality supplements available. We offer a 15% introductory discount for new customers and regular discounts when you sign up to our mailing list for existing customers. We pride ourselves in our customer service and are always available for any questions, queries and product information by phone, email or whatsapp. We are very proud to have won South West Supplement Company of the Year in 2021 and 2022!


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,597)

103 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

By far the best supplement supplier in…

By far the best supplement supplier in the UK - I have tried many and always come back especially for the Tongkat Ali

July 30, 2025
Supplement Place logo

Reply from Supplement Place

Wow, thank you so much. We really appreciate your continued custom :)

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, and swift delivery. Good product, would recommend

July 29, 2025
Supplement Place logo

Reply from Supplement Place

Thank you, Ann!

Rated 5 out of 5 stars

As described, great

Quick service, nice containers for supplements (easy to store and post)

July 28, 2025
Supplement Place logo

Reply from Supplement Place

Thank you, Phil!

Rated 1 out of 5 stars

Disgusting

Tongkat ali capsules are terrible, disgusting in the mouth despite quick swallowing, and after swallowing, an hour of nausea and the urge to vomit. I don’t recommend them.

June 13, 2025
Supplement Place logo

Reply from Supplement Place

Hello. Thank you for your feedback, I have contacted you in response to this. This is a service review request, asking what you thought of the shopping experience, checkout, customer service etc. We'd love to know your thoughts on this. There will be a seperate product review request which you can provide feedback specifically on the product.

Rated 5 out of 5 stars

On time

On time. Great products!
I will continue using and recommend this source

July 16, 2025
Supplement Place logo

Reply from Supplement Place

Thank you, Kevin.

Rated 5 out of 5 stars

Really happy with my order

Really happy with my order. Friendly customer service, would recommend happily

July 22, 2025
Unprompted review
Supplement Place logo

Reply from Supplement Place

Wonderful! Thank you, John.

Rated 5 out of 5 stars

All staff members are very polite

All staff members are very polite, very knowledgeable and are ready to help at all times. I have been dealing with this Company for over 20 years and have found their service absolutely brilliant. This Company sets an example for others to follow.

July 2, 2025
Supplement Place logo

Reply from Supplement Place

Thank you so much for your feedback Amarjeet. It's always a pleasure to chat to you!

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