Supplement Place Reviews 

2,597
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and professional staff who handle inquiries swiftly. People frequently commend the high quality of the products, noting their effectiveness and natural ingredients. The delivery service is also highly rated for its speed, efficiency, and convenient letterbox-friendly packaging. Ordering is described as easy and stress-free, with many appreciating the streamlined process. However, some customers also noted concerns regarding specific products, with a few experiencing no desired effect or even adverse reactions like nausea and restless sleep.

What people talk about most

Product

Consumers find product quality to be excellent, with many praising the efficacy and natural ingredients of... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the high quality of supplements,... See more

Service

Customers consistently note positive experiences with service, often describing it as very good,... See more

Order

Customers had positive experiences with order, highlighting the ease of online ordering and efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service (as ever) from Supplement Place. Most recently I ordered during one of their occasional sales, then realised one item had a short use-by date and sent a quick email on the off chan... See more

Company replied

Rated 5 out of 5 stars

I was a bit skeptical at first, but I’ve noticed I feel stronger and more focused during my workouts, and recovery seems a bit quicker. It’s reassuring to know it’s a blend of natural ingredients de... See more

Company replied

Rated 5 out of 5 stars

I ordered my meals for one month and unfortunately I signed up for six months l got back to Jane plan by email and Fatima got back to me and sorted out my order and I am now on a one month plan and... See more

Company replied

Rated 5 out of 5 stars

New to this, first delivery, so too early to gauge effect of the pills. However we are very impressed with the speed of delivery, the slimline letterbox packaging and, especially, the online reviews.... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Cosmetics Store
  3. Fitness and Nutrition Service
  4. Flavours, Fragrances and Aroma Supplier
  5. Health and Beauty Shop
  6. Sports Nutrition Store

Written by the company

Supplement Place is a trusted supplier of affordable supplements within the health and wellbeing industry where you can be sure of the best quality supplements available. We offer a 15% introductory discount for new customers and regular discounts when you sign up to our mailing list for existing customers. We pride ourselves in our customer service and are always available for any questions, queries and product information by phone, email or whatsapp. We are very proud to have won South West Supplement Company of the Year in 2021 and 2022!


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(2,597)

103 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very trustworthy company

Great staff, fantastic listeners.
There was an error on the system clock on the shop site, which caused a voucher to be rejected.
Sophia put it right immediately, and was very courteous.
Thank you.

June 5, 2025
Supplement Place logo

Reply from Supplement Place

Thank you very much.

Rated 5 out of 5 stars

GT6 PLUS

Been taking GT6 plus for a while now, great product, as a pre workout it’s an excellent natural NITRIC OXIDE, with good ingredients, recommend.
Plus great company to use, never had an issue.

May 28, 2025
Supplement Place logo

Reply from Supplement Place

Thank you, Gary!

Rated 4 out of 5 stars

Great Customer Service But High Price

Not entirely sure the blame can be on Supplement Place, but the price they charged definitely would put me off buying from them again.

Given the cost of these supplements, £45 was extraordinarily high but here was the only place to sell the supplement that was recommended by my doctor.

If their prices were lower, maybe I’d come back for other supplements I take, but there are much cheaper alternatives to buy from at the same quality for those.

EDIT
After their customer service reached out to me, I added an extra star because they really were friendly and offered a sample of an alternative to see if that would be better suited. Great customer service is at least guaranteed!

May 1, 2025
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Reply from Supplement Place

Thank you for your feedback. We do offer a money back guarantee and do have an alternative Tongkat Ali product we can offer as an exchange. I will reach out to you by email.

Rated 5 out of 5 stars

Dispatched on time delivered on time

Dispatched on time delivered on time
Five stars
I recently bought T-boost Complex
It’s too early to give a full accurate review on the performance as I’ve only been using for less than a week.
However I have been using most if not all of the ingredients in separate doses.
I had over a week off supplement intake but felt the boost in a couple of days on using this product I feel even better.
I’m 60 and train hard six days a week so the boost I’m getting is perfect.
As for value for money👍 big savings from buying individually.

May 6, 2025
Supplement Place logo

Reply from Supplement Place

Thank you, Tony. Very pleased to hear you are happy with the product.

Rated 5 out of 5 stars

Fast service

Fast service, good communication, well priced and quality product

April 17, 2025
Supplement Place logo

Reply from Supplement Place

Thank you, Nick!

Rated 5 out of 5 stars

Saffron

Good quality product and very quick delivery. Not the first purchase from this company and I would certainly use them again.

April 15, 2025
Supplement Place logo

Reply from Supplement Place

Thank you, Ken!

Rated 1 out of 5 stars

You are asking me about my order which…

You are asking me about my order which I have not received yet

April 22, 2025
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Reply from Supplement Place

Patricia this review is asking how you found the website, the check out process, the customer service if used. You will receive a product review request in a few weeks when you've had a chance to use the product.

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly, but I don't know where the verification certificate can be found apart from that quick and easy service.

April 14, 2025
Supplement Place logo

Reply from Supplement Place

Hello, thank you for your review. Do you mean the certificate of analysis? We can supply these on request, please send us an email and we will forward you the documentation.

Rated 1 out of 5 stars

Customs fees

Unfortunately, I had to pay a customs fee of €13 in addition to the product price, which was not mentioned on the website. I ordered the same product from the United States to Italy, and the delivery was actually faster and came with no customs charges.

April 19, 2025
Unprompted review
Supplement Place logo

Reply from Supplement Place

Hello Alessia,

International shipping charges are explained under "Delivery & Shipping". We do not charge tax at checkout, so your country's customs department charge tax instead. Depending on the value of the order, they may charge you import duties also. This, again, is decided by the country, not us.

The item you ordered from the United States will have charged you tax at checkout.

We are not in control of customs and import charges. These are set by the individual country.

If unsure, please ask.

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