Supreme Creations Reviews 

72
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I received a really lovely bag as a free gift from a company and realised it was manufactured by supreme creations. So when I wanted some bags for my own business, I knew where to go. The bags are rea... See more

Rated 5 out of 5 stars

We contacted Supreme Creations as we were looking to create ethical, high-quality tote bags to use as merchandise for a launch event. The team went above and beyond to ensure our design could be c... See more

Rated 5 out of 5 stars

From the very first enquiry to delivery, Supreme Creations were an absolute dream to work with. They personally delivered samples as we were under tight time pressure to make a decision and pulled out... See more

Rated 4 out of 5 stars

Order was not received after eight days and, having read numerous poor reviews about non delivery and problems with refunds, I telephoned Supreme Creations to find out what was happening about my... See more

Company details

  1. Travel & Vacation

Written by the company

Manufacturing reusable products (packaging, promotional merchandise and retail items) for over 25 years, to some of the best brands in the world. Reusable products, for people and planet. Award winning ethical supply chain (100% owned by us), 90% female workforce, Which? accredited products, rain harvesting programmes, water treatment system for inks, Vegan certified, SEDEX audits, wide sustainable fabric options (GOTS, FT, GRS etc.) Designed in London, Manufactured with love in Pondicherry. Supplying from 1 - 1,000,000 (small businesses to large retailers)


Contact info

4.2

Great

TrustScore 4 out of 5

72 reviews

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4.2

All reviews

(72)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good quality bags

I received a really lovely bag as a free gift from a company and realised it was manufactured by supreme creations. So when I wanted some bags for my own business, I knew where to go. The bags are really sturdy and good quality, everyone loves them!

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Really wonderful

Really wonderful. From the moment I requested a quote, Jenny and the team where so helpful. Advising on alternative colour ways d options. The communication and customer service where wonderful and consistant. I cannot recommend them enough. I am planning to order more them very soon.

March 4, 2025
Unprompted review
Rated 1 out of 5 stars

They simply forget to start production…

They simply forget to start production and we didn't receive bags on time for an important event, their production is in India and they have a very complicate net for shipment. Nobody was interested in the problem they caused us, 10 days in late and i'm still waiting for goods and a proposal of discount at least.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

No matter your order size - a brilliant Co. to deal with!

This company was so easy to deal with and turned my urgent request around quickly. The standard of the print and manufacturing quality was extremely high. I was a new customer with an urgent low quantity order but was treated as a VIP. The fact that these are Ethical Organic products makes it even better. I usually shop local within Ireland but this company was worth making the exception. Highly Highly recommend. Jenny was brilliant to deal with and asked all the right questions to make sure my order was dealt with quickly and easily.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent product and service

What a fantastic company to deal with who provided exceptional service and a terrific product. Couldn't be happier with my purchase and I wouldn't hesitate in recommending them to anyone.

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful service

Very quick to respond, very professional and helpful staff. The proofing process was painless and the systems worked very well/easy to understand.

March 14, 2023
Unprompted review
Rated 5 out of 5 stars

The Mildmay club bags

We ordered 300 tote bags with intricate design and tight turnaround. All worked out really well. Great comms and delivery was amazingly quick. Everyone really happy with bags. Will be returning once these have sold out. The Mildmay Club

September 7, 2022
Unprompted review
Rated 1 out of 5 stars

Failed to match design I sent.

Ordered a custom printed logo bag, and they printed it the wrong scale despite me flagging during amends process that I wanted the design I uploaded to their platform exactly matched.

Bhuvana in customer service very unhelpful once they have your money.

September 5, 2022
Unprompted review
Supreme Creations logo

Reply from Supreme Creations

Hi CK! Thank you for your message. We understood you used our online tool and received a further final proof before production of the design. We are sorry that you approved that design which we then proceeded with. Please get in touch with us at aftersales@supreme-london.com if you would like to return the goods. Warmly, Matthew

Rated 1 out of 5 stars

Poor customer service and quality control

Sadly, we had a terrible experience with Supreme Creations. We ordered 1500 cotton mesh bags which took 10 months to arrive (far longer than the 6 weeks which we were quoted), and when they did finally arrive there were multiple issues. The first was incredibly poor quality meaning that around 1/3 of the bags were unable to be sold. The second was that, whilst we mentioned multiple times in our specification that that bags must be 100% cotton, when they finally arrived it transpired that the brand labels were actually polyester.

We switched to using this company due to their great ethical credentials and the fact that they are a UK company (our bags were previously made in China) but, in actual fact, the manufacturing is done in India so it didn't really achieve our aim of finding a UK manufacturer at all! In the end, we found ourselves massively out of pocket since the poor quality stock was never collected (after months of chasing) and, therefore, we never received any form of refund.

Perhaps if your requirements are fairly standard and you aren't too fussed about quality (i.e. printed tote bags used for freebies) then you will have a good experience with this company, but I'm sorry to say they certainly didn't meet our expectations and we won't be dealing with them again.

February 12, 2022
Unprompted review
Rated 5 out of 5 stars

The tote bags look amazing!

We're very happy with our tote bags! When they arrived we couldn't believe the quality and how well the design looked on the totes.

Thank you!

October 29, 2021
Unprompted review
Rated 1 out of 5 stars

A friend done some marketing work for…

A friend done some marketing work for bags of ethics at the start of pandemic and to avoid paying her they used it as an excuse. They preach ethics but they are a millions miles from ethical. Accounts show healthy balances but when friend had company conduct a search on their credit it appeared that they had several claims brought against them. They avoided phone and made up ridiculous excuses for not returning calls or emails. The father and owner was very aggression with his approach and not pleasant. I wonder why they have comments turned off on YouTube??

October 19, 2021
Unprompted review
Supreme Creations logo

Reply from Supreme Creations

Dear Amwinston,
Thank you for your note. Sorry but it would be great to understand further about your complaint and about your friend/ further details. Did you want to send us a note on info@bagsofethics.org for us to investigate your claim. Thanks. Sid from BOE

Rated 5 out of 5 stars

Great bags and service with Ethics

So happy to have discovered Supreme Creations and their ethical manufacturing supply chain. Everything went smoothly from first enquiry to delivery. We will be returning for other styles in the future. We would highly recommend Supreme-Creations

October 19, 2021
Unprompted review
Rated 5 out of 5 stars

Great company

Ordered several hundred bags at fairly short notice. Very helpful at getting the order sorted quickly and shipped. Our customers love them.

October 19, 2021
Unprompted review
Rated 5 out of 5 stars

Helpful and Efficient

It was my first venture into personalised printing (Bag of Ethics reusable tote) and I was impressed by Supreme Creation's efficient communication and helpfulness. The prices were reasonable, delivery was fast and the final product was of excellent quality.

Special mention goes to Bhuvana, the Sales Coordinator. Her patience and understanding made the whole experience pleasant.

October 11, 2021
Unprompted review

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