Don’t know why the reviews are so low, just got a whole bunch of new surf threads shipped super quick at a big discount. 5 stars from me.
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See what reviewers are saying
Managed to ship from Australia in one week. Very happy used the Halloween discount code and got 31% off as well as a first purchase discount. Did not expect to actually receive the products based on o... See more
No customer service when something goes wrong, as it has with my most recent order. I’ve sent them a couple of messages using the portal on their website, but have not received a reply. There is no ph... See more
If I could I would give zero starts! Appalling customer service!!! I ordered something on 9december to arrive before Christmas, no one answers the phone, replies to emails or chats. There’s no way I c... See more
Company details
About SurfStitch
Information provided by various external sources
SurfStitch Europe brings you a vast range of products, from the top surf and fashion brands, all delivered super-fast and with piece-of-mind 100-day returns.
Choose from from over 250 brands including Obey, Carhartt and The North Face, and with new products arriving daily, you can shop with confidence and grab the latest surf, fashion and snow gear online today!
Exclusive brands & products!
In addition to all your favourite surf and street brands, SurfStitch stocks a comprehensive range of unique Australian and European boutique brands.
Expert knowledge and advice!
Looking for expert advice for all your technical purchases? Our customer services team has all the insider know-how to make purchasing surfboards, snowboards and wetsuits a breeze.
Contact info
40150, SOORTS-HOSSEGOR
- +33 (0)5 58 73 24 24
- customerservice-eu@surfstitch.fr
- www.surfstitch.com
2.1
Poor
7K reviews
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Great Service
After I had placed my order, I hadnt properly filled in the right credit card adress and so I was called up by this very friendly Swedish young woman who let me know that I need to change the adress, Then my order came two days later.
Id recommend Surfstitch to everyone, friendly customer service and a quick delivery. I am a very happy customer!
April 2, 2015
Unprompted review
Reply from SurfStitch
Hej,
Thank you for that great review Minna!
We take great pride in our customer service, so your lovely comments are much appreciated!
We love a happy customer. :-)
Best Regards,
The SurfStitch Team
Ps. Heja Sverige!
Speedy!
I received my order within one day (France to UK), which was incredibly efficient and speedy! The items were excellent value as well!
April 1, 2015
Unprompted review
I love it 😊
Everything went smoothly. 👌I ordered shoes and they arrived in few days. The are FABULOUS. Thanks a lot lot.
-If ur thinking about ordering something from their website, go for it 😄👍
March 30, 2015
Unprompted review
Reply from SurfStitch
Hi Andrea,
Nothing like a new pair of fabulous shoes, is there ;-)
We are so glad you are happy with the service, we hope to see you back on SurfStitch.com soon!
Best regards,
The SurfStitch Team
Reply from SurfStitch
Hi Sam,
Thank you so much, we take great pride in our customer service, so it is great to hear it is appreciated!
Have a really nice week!
Kind Regards,
The SurfStitch Team
Great service, quick delivery!
I bought a pair of boots online that were priced at £58, but using a voucher that I was sent last time I purchased something I was over the moon to get them for £38!!!! The delivery was fast, I had my boots within a couple of days of purchase. Not my first time using Surfstitch and it definitely won't be my last!
March 30, 2015
Unprompted review
Reply from SurfStitch
Hi Caroline!
Thank you for that terrific review!
We are glad you like the boots, and we hope to see you back on SurfStitch.com soon!
Best regards,
The SurfStitch team
Quick & easy
Came a day later than expected but that meant I only had to wait 3 days, really happy with my new garm & got a free pair of sunglasses, really good stuff
March 30, 2015
Unprompted review
Reply from SurfStitch
Hi,
Thank you, we are very happy you like your shopping experience on SurfStitch.com!
150%, that is a lot! ;-)
Have a great week,
from the SurfStitch Team
Perfect!
All professional: Fast shipment; pack intact. Unfortunately there are few parule
March 30, 2015
Unprompted review
Great shop +very fast shipping
Very reliable and fast shipping.
Recommended!!!
March 30, 2015
Unprompted review
Great selection, fast delivery, international beware
Great selection in one place, usually sizes are in stock, gifts are nice bonus too.
yet for international shoppers, no exchanges, just refunds. Why? Don't know
March 29, 2015
Unprompted review
Reply from SurfStitch
Hi,
We do accept exchanges for international shoppers too, as long as the item is in stock! If it is not in stock, we process a refund.
Any questions, please contact us! :-)
http://www.surfstitch.com/eu/en/info/footer_contact_us
Kind Regards,
The SurfStitch Team
Verry good
I am verry verry pleased. Fast delivery too my door in Sweden, about 1 week. I love the bikini Rip Curl Mirage!
March 28, 2015
Unprompted review
Reply from SurfStitch
Hej Emelie,
We are happy you like the fast delivery and the bikini!
Hopefully summer will soon be here so you get to use it! :-)
Kind regards,
The SurfStitch Team
Fast delivery
I liked because it was in the two times a fast delivery, that matters a lot to me.
March 28, 2015
Unprompted review
Reply from SurfStitch
Hi Joao,
Thank you, we also believe in fast deliveries, which is why we teamed up with DHL. :-)
Have a nice week Joao!
regards,
The SurfStitch Team
Really good
I got exactly what I expected in good size and good price as well :) Thanks,
March 27, 2015
Unprompted review
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