Surrey Lawn Turf Company 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

HORRIBLE!!! One month after grass was laid. Brown and balding patches all over. Now toadstools appearing!!! So upsetting!! My daughter paid for this as a birthday present for me. If I don’t receive a... See more

Rated 1 out of 5 stars

Scam - do not use They laid only part of what we paid for, you are pressured in paying while they are on site, only after they left we measured as it did not look right what was laid and realised th... See more

Rated 5 out of 5 stars

The guys at Surrey lawn turf arrived dead on time which was a pleasant surprise as usually workmen arrive when they like! Grass looks lovely and we have been thoroughly informed of after care. Guy... See more

Rated 5 out of 5 stars

Jim, james, Andy and Sam have all been fantastic. Helpful from day 1, completed the job in the time frame given and gave advice on after care, left the job spotless and my lawn looks flawless. Highly... See more

Company details

  1. Turf Supplier

Written by the company

Supplying and laying lawn turf all over the Southeast.


Contact info

All reviews

(25)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic company

Fantastic company, great communication and a great price. Work was carried out in a timely manner and to an amazing standard. Thank you so much for our new lawn. We will be recommending you, to all our family and friends. Thank you again.

March 5, 2021
Unprompted review
Rated 1 out of 5 stars

Would not recommend

UPDATE. The reply from Surrey Lawn Turf is a complete lie. We never had an underlying problem with the lawn; it was uneven and had weeds. They have not given a refund. In fact they gave us £200 but asked that we remove our review. Lawn looks great when first laid, 3 months later hardly any grass remaining. They will not reply to emails other to blame myself. They declined to have a look at the lawn. They don't return calls. I would not recommend this company for your turf. The lawn was looked after as per the instructions left. Check Google review for photos

January 29, 2021
Unprompted review
Surrey Lawn Turf Company logo

Reply from Surrey Lawn Turf Company

Hi Perry,
As we have explained to you on many occasions, we are unable to be in the office due to COVID19. You have had all emails responded to and all queries answered. You have recently informed us that you had an underlying issue with the lawn you wanted replaced, which you didn't tell us about. Had you told us that you had underlying issues, we could of helped with them prior to installing the new lawn for you. Regardless of the above, we have issued you with the £200 refund that you requested.


The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look