Recently purchased an Astra from Surrey specialist cars. I was made to fell welcome from initial phone call to collecting car . I dealt with mark who was great and answered all my questions as it has... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Welcome to Surrey Specialist Cars We have a great selection of competitively priced used cars and are proud to offer a first-class customer service experience. All available with flexible finance options allowing you to find your dream car. We're always updating our stock to ensure we have something to suit everyone. Buying a car can sometimes be a daunting experience, rest assured at Surrey Specialist Cars our friendly team will be available to answer any questions you may have and offer a no-pressure buying experience.
Contact info
United Kingdom
- www.surreyspecialistcars.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly Recommend
Brought a lovely Citroen DS3 Dstyle plus and exchanged my old Clio. James was amazing and professional and talked me thru everything. Car was low mileage and a reasonable price and a pleasure to drive so a very happy customer. Definitely would recommend this company.
James was great
James was great - very helpful when buying a car for a young person
Great place for used cars
We recently picked up a BMW here. Very professional, patient, let's you take your time to see, test drive, ask questions and honest in response. No oversell. James is excellent.
The SSC team were great!
The SSC team were friendly, knowledgeable and considerate, especially James. I felt no pressure to make a purchase however did come away a happy customer with a new car!
Great service
James was really easy to deal with and we are thrilled with the car. Thank you
Quick, easy and came out with a great car
Really good experience with James and the team. Went looking for one car which wasn't what I needed. James took the time to show me a few other options and was happy for me to go on a test drive. Cleaned the car up really well for me. James made the whole experience stress-free and quick.
The pre-visit WhatsApp message with video directions and a confirmation of our meeting was a really great touch!
James was super helpful throughout the…
James was super helpful throughout the process, honest and transparent. I would use them again
Great second hand car company
Great second hand car company. No pressure to buy. Helpful. Good service. Would use again .
Trustworthy and helpful
Very good communication and help through James. Car was cleaned and prepared for me to a high standard and the customer service was exemplary. Thank you very much all at SSC.
Easy to deal with
Dealt with James - very friendly, not at all salesy. Car was in excellent condition and fairly priced.
Overall, nice and easy to deal with.
I had a good experience of buying car…
I had a good experience of buying car from this dealers.the staff are super friendly. James was leading us from the beginning to the process of buying the car till the end of process.james is so helpful and friendly, helped us a lot and also giving advice.they always receiving calls,texts whenever we calls them or texts never disappoint us
The service is super excellent. We are so fortunate to get car from this lovely people,they put their effort to make the car nicer before we get it collected. Thank you so much for the lovely car and appreciate the effort and kindness you guys gave to us from the start to end by purchasing the car.highly recommend this car dealers.bless☺️☺️☺️
Great experience at Surrey Specialist Cars
I recently had a great experience at Surrey Specialist Cars. Dragos and the other staff were a pleasure to deal with, very friendly, knowledgeable and not at all pushy. I went to look at a particular car they had in stock which was nice, but when I got there they had another car that had just come in that wasn’t on their website yet, it was lovely and just the model I was looking for. I was tight on time to find a new car and Dragos managed to get the car prepped and all the paperwork done really quickly so I was able to pick up the new car the next day. I’m over the moon with the new car, it’s lovely and they even called a few days later to check I was happy with everything which was a nice touch. Very happy customer.
Unprofessional
Once they have your money you should expect no help from this company.
They sell faulty cars and will avoid your calls when confronted with any issues.
0 guarantee and very unprofessional.
Recommend!
Bought a car from these guys last week and I couldn’t be happier with the car and the service SSC provided. I had James who was very friendly and helpful with my car. I’d highly recommend SSC as they made car buying an easy process and provided excellent service.

Reply from Surrey Specialist Cars
Customer service
Their customer service is second to none.
I was completely impressed with their professionalism and customer service.

Reply from Surrey Specialist Cars
AVOID AT ALL COSTS- SELL FAULTY CARS
Horrendous experience with this company. Was fooled into purchasing a Nissan Juke which seemed like a great vehicle choice considering my daughter was less than 1 at the time for pram etc. Sold it to me with a faulty gearbox- 3 months later car packed in (sellers knew there was an issue with the car before selling it to me). We are now going through the legal system to get the car fixed or paid repairs.
I have seen other reviews for this company regarding selling faulty cars to innocent people. PLEASE GO SOMEWHERE ELSE, THIS EXPERIENCE HAS BEEN EXTREMELY STRESSFUL AND UPSETTING.
(EDITED) It was within 3 months of purchasing the car the problem set in. Which I had no support by the company from; multiple ignored emails, eventually saying there is nothing they can do. Legal trading standards states that if a major problem presents itself within 6 months of purchasing they have a legal duty to either fix the car or provide a full refund hence us progressing this to court. It is simple to find other reviews of this company stating similar issues. So no, the review I have written is not a “lie”.

Reply from Surrey Specialist Cars
Very helpful!!!
Very helpful, friendly and polite, great doing business with. Thanks

Reply from Surrey Specialist Cars
Positive experience
Very friendly and approachable. Happy to answer any questions.
Very helpful when it comes to transitioning cars.

Reply from Surrey Specialist Cars
Unbelievable Service…
I recently bought a Ford Kuga through SSC. The process was smooth and Dragos and Alex were unbelievably helpful with all the arrangements needed to get the deal done.
What made me write this review is that a week after driving off with my new car there was a completely unforeseen issue where the key stopped communicating with the car so could not set alarm etc. I called the guys at SSC and they got the car into their mechanic and sorted the issue for me. That is absolutely going above and beyond. 99% of dealers would just say “Well it was fine when you drove off, not our problem”. The guys at SSC are all about customer satisfaction, to the point that while my car was being sorted they arranged for me to work out of their meeting room for the day.
If you are looking to buy a car. Get in touch with Alex and Dragos, when the day comes that I need another car, they will be my first point of call.

Reply from Surrey Specialist Cars
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







