SurveyFriends Reviews 

135
•
TrustScore 3.5 out of 5

3.3

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Rated 2 out of 5 stars

Survey page tells you the time it should take for survey completion but these times have no connection to reality. Just one example, I did a survey yesterday that said it should take about 3 minutes.... See more

Rated 5 out of 5 stars

Regular surveys with few very late screen outs. Points of two types so that one can redeem for e-vouchers and either auction or place bets with the other set of points. In this regard it is different... See more

Rated 2 out of 5 stars

Too many screen outs and recently completed a survey all the way to the end, was told it was completed and when sent back to surveyfriends website was then told not qualified. Screenouts I understan... See more

Company replied

Rated 5 out of 5 stars

Have been a member for many years, and would highly recommend. You can build up points very easily and the cash out is fast, efficient and reliable. It is a fun site as well, there are polls, seaso... See more

Company replied

Company details

  1. Business Services

Written by the company

We are a Survey Community that offers our members points when for giving their opinion during surveys that are requested by clients. As soon as 20,000 Survey Points are earnt, these can be exchanged for a £10 PayPal transfer or one of our £10 Gift Vouchers, such as Love2Shop, Amazon, and many more.


Contact info

3.3

Average

TrustScore 3.5 out of 5

135 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 2 weeks

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3.3

All reviews

(135)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love doing surveys on here

I love doing surveys on here. They are suited to individuals and give a lot of pause for thought. The app is very easy to use and very quick to add points as opposed to other survey sites. If you contact them they are equally quick to respond. I enjoy browsing the site and giving my opinions on matters I am interested in.

December 2, 2020
Unprompted review
SurveyFriends logo

Reply from SurveyFriends

Hi Janice,

Thank you so much for your positive review! We certainly do our best to provide thought-provoking surveys for you and look forward to more of your opinions on our studies.

Hope you have a lovely holiday and let us know if you need anything. :-)

Warmest regards,
Diana

Rated 1 out of 5 stars

Won't let me cancel my account

Sick of technical problems with this site and customer service are less than useless. So decided to cancel my account, I fill everything in, do the "I'm not a robot" test and it just resets itself! I don't want this site keeping my personal details but they won't cancel my account, surely that's a personal data issue? Considering reporting them for it. Don't get sucked in by these scammers.

August 14, 2020
Unprompted review
Rated 5 out of 5 stars

What a surprise!

I have always enjoyed the Survey Friends surveys, they are never too long!
I recently received a £50 prize - what a surprise! Something to lift my spirit in my self isolating period.

Now, what will I spend it on?

April 5, 2020
Unprompted review
SurveyFriends logo

Reply from SurveyFriends

Hi Ian,

Thank you so much for your review and congrats again on winning the Survey Friends Gift Lottery!

Wishing you well to spend your reward and hope you have a safe and enjoyable week ahead. :-)

Warmest regards,
Diana

Rated 3 out of 5 stars

Great surveys - if you qualify that is

They're actually pretty good surveys which are relatively fun to complete - that is of course if you qualify.

The reason why I gave this 3 stars as opposed to 5 is because I seem to keep getting screened out far too often and I'm now beginning to get to the point of wondering whether or not it's actually worth it. But to be fair, at least you do get 100 points when you don't qualify.

As for the rewards, I would say that they are pretty good as you do get many different gift card choices and you only need £10 worth of points in order to redeem.

November 19, 2019
Unprompted review
SurveyFriends logo

Reply from SurveyFriends

Hi Alice,

Thank you for your feedback!

We do understand that screenings can be disappointing and we certainly appreciate the effort that you put into your surveys.

With hundreds of different profiles taking part, unfortunately our hosting clients can only qualify a certain number of participants for their studies.

That being said, we do our very best to make sure the most relevant surveys are available to you so hopefully more credit will be coming your way as the end of the year approaches. :-)

We apologise for any disappointment and please feel free to contact us via your account or by email if you have any additional questions.

Warmest regards,
Diana

Rated 5 out of 5 stars

Brilliant website

Brilliant website, had the luck of winning the lottery draw of £50 worth of vouchers.

Surveys are straight forward and give you points which in turn give you vouchers etc.

Awesome idea, cheers

October 2, 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant site

Brilliant site , always have survey to do , fast payout . I just won the raffle draw .
Well happy

June 6, 2019
Unprompted review
SurveyFriends logo

Reply from SurveyFriends

Hi Mike,

Thanks so much for your review and we're happy that we're able to provide an enjoyable experience for you.

Congrats again on your raffle draw win and we look forward to sending you more fun rewards soon!

Warmest regards,
Diana

Rated 5 out of 5 stars

Great!

Genuinely one of the best survey sites, the surveys are generous with their rewards and the points build up quick! I had an issue with not receiving a voucher but once I contacted the customer service they were great and sent my reward code through the next day. Would highly recommend!

February 12, 2019
Unprompted review
Rated 5 out of 5 stars

One of the reliable and trustworthy survey sites.

Regular surveys with few very late screen outs. Points of two types so that one can redeem for e-vouchers and either auction or place bets with the other set of points. In this regard it is different to most other sites. Surveys are varied and most accessible by mobile phone too. Queries are answered. Occasional higher payments for focus group/ shopping trip reporting etc. Trustworthy survey site.

December 31, 2018
Unprompted review
Rated 5 out of 5 stars

Good survey site

Good survey site and receive surveys quite often.
Always receive quick response when you ask questions.
Social Point & Survey Points for different rewards are offered.

November 7, 2018
Unprompted review
Rated 4 out of 5 stars

Straight forward online surveys

Straight forward online surveys, rewarded on completion with points that are converted into vouchers when the threshold is reached. Takes a while, but not as long as with some other similar survey sites. Would like the option to convert my points into a Papal payment though.

June 6, 2017
Unprompted review
Rated 5 out of 5 stars

I have been a member of Surveyfriends …

I have been a member of Surveyfriends for a number of years now and have earned a number of awards.
The frequency of surveys is frequent but not over-whelming and the choice of rewards will satisfy all members.
Would recommend to everyone who enjoys completing surveys

May 31, 2017
Unprompted review
Rated 5 out of 5 stars

Great survey site

Interesting straightforward surveys to complete. A bonus that a points build up fairly quickly to redeem against a great selection of Gift Cards which are paid out on promptly.

May 30, 2017
Unprompted review
Rated 5 out of 5 stars

Brilliant site!

I love this website. It's one of the ones I mainly use. They email when there is a survey available. Plenty of reward options and auctions too.

May 27, 2017
Unprompted review
Rated 5 out of 5 stars

I kind of ignored this survey site for …

I kind of ignored this survey site for a while but when I did start doing the surveys my points stacked up quickly and I have just claimed my first amazon voucher which was paid quickly.

I shall continue to do the surveys which are very quick to do compared to other survey sites.

May 25, 2017
Unprompted review
Rated 5 out of 5 stars

Great survey site

Great survey site, aready received a £10 voucher and i only joined about 2 months ago!

May 25, 2017
Unprompted review
SurveyFriends logo

Reply from SurveyFriends

Hey there,

Thank you for your lovely review !

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