Swell UK LTD Reviews 

1,655
•
TrustScore 2.5 out of 5

2.7

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Rated 3 out of 5 stars

Would have given 4/5 stars as the this machine is powerful. However the pipes x4 are very poor 1st attempt 1st 2 sections came apart and sunk i finally got them back and taped each section but the p... See more

Rated 5 out of 5 stars

We hadn't used this particular supplier before but because our normal one had run out of stock we didn't have a lot of choice....but what a great decision. They have been absolutely excellent - easy t... See more

Rated 1 out of 5 stars

Have used Swell Pets for years now and always been v.happy indeed but seem to have zero customer service skills and too busy to cancel my order and refund after processing an order for 5 days with no... See more

Company replied

Rated 5 out of 5 stars

The free delivery for orders over a certain amount is brilliant. I know my dogs' food will come next day when I order before 3pm the day before. The order has never failed to arrive. I sometimes combi... See more

Company details

  1. Pet Store

Written by the company

Pet Supplies at sale prices with free delivery options from Swell Pets, UK's leading online pet product superstore.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(1,655)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Does the job!

Best priced Arden grange food I've found online. delivery is always quick and reliable. I've used this site for years and never had any problems

October 10, 2014
Unprompted review
Rated 5 out of 5 stars

Great value and super-fast delivery

I ordered 2x 12kg bags of Iams diet food. The price was the best I have seen for the large bags - plus they arrived the next morning! Can't say fairer than that! I would heartily recommend :)

October 10, 2014
Unprompted review
Rated 5 out of 5 stars

ok for 2

I bought the x -large dog crate to use in our static caravan It is big enough for my Shepherd and Lab and having 2 doors is very useful .If they are wet I open the end door which is adjacent to the door of the caravan ,the dogs stay in until they are dry and then we let them out of the side door into the caravan It saves a lot of problems and mess.

October 6, 2014
Unprompted review
Rated 5 out of 5 stars

very good service and arrived in 2days!

I'd never used Swell Pets before so was a little apprehensive but I was very impressed with the item I ordered. It really is good value for money and I wouldn't hesitate to use them again or recommend them to anyone!!!! Thank you Swell Pets.

October 6, 2014
Unprompted review
Rated 3 out of 5 stars

Bit dissapointing

We ordered a large crate but the quality of it wasn't great. I rang to return it and explained that the crate is not safe for my dog to use. All sides were wobbly and loose and the whole crate moved from left to right,forth and back. I was able to return it but had to arrange and pay for a courier myself which I wasn't too happy about. Overall I don't think it was a good buy and I wouldn't recommend the crate as its not very sturdy.

October 3, 2014
Unprompted review
Rated 5 out of 5 stars

Dog gone fast delivery

Phoned the company to order Iams dog food and it was delivered in days, fantastic service and thank you for the treats, my dogs appreciated them

October 3, 2014
Unprompted review

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