Swimming Nature Reviews 

177
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Despite the swim teachers being great, they constantly cancel the classes due to maintenance or staff issues, and refuse to refund you. They hold the balance on your account for future bookings, appa... See more

Rated 5 out of 5 stars

My daughter is enjoying her classes. The teachers are great and the customer service from the central team is very good!

Rated 4 out of 5 stars

Joseph is an amazing teacher. He focuses on the kids technique and then allows them to have some fun at the end of the session. My daughter would have a laugh with him and also listened to his instruc... See more

Rated 1 out of 5 stars

As you are forced to give 1 star I have given this, however if no stars were an option I would have. This swim school is a joke, cancels classes at the last minute consistently, every week is a d... See more

Company details

  1. Swimming School

Written by the company

The UK's premium provider of bespoke babies, children's and adult swimming tuition, teaching and coaching. Learn to swim beautifully at Swimming Nature.


Contact info

3.4

Average

TrustScore 3.5 out of 5

177 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(177)

16 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great swimming lessons

Our 9 yo daughter has been learning to swim with Swimming Nature for a couple of years. Joseph and Anton are great coaches and her swimming is coming along really well.
Highly recommended.

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

Sam exceptional Swimming Instructor!

I had the pleasure of learning to swim with Sam, and I couldn’t be more grateful for his exceptional instruction. Sam has a unique ability to break down swimming into manageable components, making it easy to understand and master. Thanks to his patient and thorough teaching methods, I have successfully learned to swim in various styles. If you’re looking for a swimming trainer who is knowledgeable, supportive, and truly dedicated to your progress, I highly recommend Sam!

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

Alam is a fantastic instructor

Alam is a fantastic instructor, patient and motivating. Ive also been very impressed with the progression in my son’s abilities in a short space of time. Highly recommend!

September 22, 2024
Unprompted review
Rated 5 out of 5 stars

Top marks

Had many Swimming Nature instructors over the years. Sam has been the best, wish had had found him sooner. My daughter says he's amazing and we can see the results. Lessons are expensive but feel they are worth it with Sam.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

My son and daughter have been swimming with Swimming Nature for quite some time. While the learning pace may seem slow at first, it is very technical and focuses on developing the perfect form, which is great for building long-term skills. At the end of each session, they always have some fun time, which keeps the kids engaged and motivated.

We’ve had amazing instructors, particularly Chris and Sam, who have been incredibly patient and supportive throughout. Occasionally, the lanes can get a bit crowded, but overall, the experience has been positive.

The location is very convenient for us, and the most important thing is that the kids are always excited to learn and eager to improve their swimming skills.

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommend SwimmingNature

My son has been swimming with Swimming Nature for 3+ years. He is confident in the water thanks to his excellent instructor Sam, who is caring, encouraging, fun and firm when necessary. The company is professional and has consistent classes during after school times. Now my younger child is in lessons and loving it!! Having confidence in the water is an important skill for safety and makes family vacations even more fun! We will continue with Sam and Swimming Nature for the next few years and highly recommend to other parents!

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional teaching by Sam

Sam at Fitness First Baker Street is an exceptional instructor! My children look forward to their swimming lessons and enjoy the learning process because Sam has the perfect balance between teaching but also making it super fun. He has great rapport with the children and it is lovely to watch. I highly recommend Sam as his enthusiasm and passion for teaching is superb!

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Really pleased with every aspect of using Swimming Nature.
So easy to book with the online system.
Really professional, kind and accommodating swimming instructors.
Good setting.
And ultimately a child who now loves swimming after trying numerous other swimming schools.

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy!

My both children have been swimming with Swimming Nature for a few years now. Excellent coaching by Sam and brilliant customer service. Couldn’t recommend more!

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

SAM IS BRILLIANT!

Sam is an absolutely fantastic swimming teacher!! Due to previous experiences with other swimming teachers from a different company, my daughter was very anxious in the water. SAM has completely changed this for her, and swimming is now one of her favourite activities! Not only is she now exceptionally confident in the water, but she has made such a great amount of progress in such a short amount of time!!

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

I have been at swimming nature since i…

I have been at swimming nature since i was 4 years old (i am 13 years old now). I have known Sam and Chris for my entire time at swimming nature, and I can honestly say my best memories of not just swimming but growing up have been with them. I see them every week for almost the entire year. They really are the best. I have become such a confident swimmer with them, and they always know how to put smiles on children's faces. You can also just trust them, you can clearly see that they know what they are doing. I have Sam as my swimming coach. He is amazing, i feel like I improve every time.

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic teachers

My experiences were made great by instructor sam - have definitely seen progressive improvement from when i started over 1.5 years ago. Would 💯 recommend him.

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

Sam is Magnificent!

My daughter attended five days swimming lessons in July with Swimming Nature at Fitness First Baker Street, and it was an outstanding experience. Sam is genuinely passionate about teaching children and made a significant difference in my daughter's swimming skills and confidence. I can't recommend him highly enough—he's simply excellent, professional and fun. Another coach had quite the opposite effect which was disappointing so a big thank you, Sam!

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

Fun lessons with Alejandro

Our 3-year-old son has been having lessons with Alejandro at Maqam Centre. Alejandro is an excellent teacher - he has helped our son gain lots of confidence and have fun in the water - whereas he used to dread it! He can’t swim yet but he’s still young and going in the right direction.

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

Sam is magical…

My daughter had 6 swimming lessons during July with swimming nature in Fitness First Baker street and it was the best experience. All the coaches are fabulous and truly love teaching the children. Sam is magical and had such a huge impact in my daughter’s swimming. I can’t recommend him enough. He is just too good. A big thank you from Joanna Sam!

July 9, 2024
Unprompted review
Rated 1 out of 5 stars

We’ve been customers of Swimming Nature… so sad how poorly they value long standing customers

We’ve been customers of Swimming Nature since 2016 and both our boys learnt to swim through these classes. Initially we were very happy and the coaches were always amazing. But over the years things have deteriorated badly. More and more classes were cancelled, often at very short notice, and there was a high turnover in local admin staff. This was a shame because the local representatives were always so much better at customer service than central office in London.
We hung in there until our boys were ready to join swimming clubs, and then wrapped up the classes.
We have just reached out to Swimming Nature for a refund of the £73 on our account and were told this was non refundable as per their T&Cs, this was despite the fact that they cancelled so many classes. After 7 years as a loyal customer spending many £000s we feel this is disgusting. Overall I would not recommend Swimming Nature and would recommend looking elsewhere.

July 26, 2024
Unprompted review
Rated 2 out of 5 stars

A mixed bag

Some teachers are excellent, some aren’t and given the price (expensive) the quality of teaching should be consistently good. The administration is similarly mixed.

July 15, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look