I would like to highly recommend Switch Health, especially Elli, who was incredibly helpful. She listened attentively to all my needs and conducted thorough research to find the best value-for-money h... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Finding a way around choosing a Private Health Insurance in the UK This company was very helpful, thorough in their research, going to great lengths to ensure that excellent advice was given. I... See more
Company replied
Elaine at Switch Health has been excellent and supportive. No pressure sell, no hounding, just upfront advice and an eagerness to answer our questions honestly and in a personal way. We have yet to... See more
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Had a great experience with Switch Health this year to renew my insurance. Josh was in touch with me and was very thorough in going through my needs, etc for the following year's insurance. He too... See more
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Company details
- Insurance Agency
- Business Insurance Company
- Health Insurance Agency
- Income Protection Insurance Company
- Insurance Broker
- Term Life Insurance Provider Company
Written by the company
Fully authorised and regulated by the Financial Conduct Authority, we are an independent insurance intermediary specialising in private medical insurance and life insurance. We work with BUPA AXA PPP AXA Health Vitality Aviva WPA The Exeter Freedom Health and many more, We compare the market and we can get health insurance deals that are not available elsewhere so we can beat any price. Get your free quote on medical insurance today and find out how much you can save
Special Trustpilot offer
Written by the company
- £100 Cashback
- We are so confident we cannot be beaten on price or quality, we'll give you £100 cashback if we cannot match or better any like for like new or existing quotations on health insurance! get a quote today by clicking on the our website link.
No1 Insurance Broker On Trustpilot
Compare and save upto 65% on your insurance
Switch Health is an award winning broker rated No1 in the country, We guarantee the best any deal on the market with exclusive deals not available elsewhere! we offer AXA PPP AXA Health Aviva BUPA Virality and many more! find out why we have the best review in the insurance market.
Contact info
Switch Health, 121 Promenade, GL50 1NW, Cheltenham, United Kingdom
- 01242 371300
- jackchandler@switchhealth.co.uk
- www.switchhealth.co.uk
4.9
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Switch Health
Dear Ms Mason,
Thank you for your kind feedback. We’re pleased to hear that your advisor, Tom, demonstrated friendliness, clear communication, knowledge, and professionalism.
We appreciate you taking the time to share your experience.
Kind regards,
Switch Health
Reply from Switch Health
Dear Mrs Van Zyl,
Thank you for your kind feedback! We’re glad to hear your advisor, Alexandra, made the process very easy and efficient for you. If there’s anything more we can help with, we’re always here to support.
Kind regards,
Switch Health
Very helpful and responsive
December 11, 2025
Reply from Switch Health
Dear Mr Michaels,
Thank you for your kind feedback! We’re glad to hear your advisor, Connor, made the process very easy and efficient for you. If there’s anything more we can help with, please don't hesitate to contact us.
Kind regards,
Switch Health
Very helpful advice and nothing was too much trouble
Very helpful advice and nothing was too much trouble.
I was talked through the options by Alexandra so everything was clear. Thank you
December 11, 2025
Reply from Switch Health
Dear Joan,
Thank you very much for leaving us a 5 star review. We are so pleased everything was explained clearly and that you found the advice helpful. We'll be sure to pass your thanks on to Alexandra.
Kind regards,
Switch Health
Very easy and efficient
December 10, 2025
Reply from Switch Health
Dear Jackie,
Thank you for your kind feedback! We’re glad to hear your advisor, Elli made the process very easy and efficient for you. If there’s anything more we can help with, we’re always here to support.
Kind regards,
Switch Health
Nathan was a great help
Nathan was a great help in sourcing the right product for me. I’m really happy with the service and highly recommend Switch Health.
October 31, 2025
Reply from Switch Health
Dear Miss Godfrey,
Thank you so much for your kind words! We’re delighted to hear that your advisor, Nathan was able to help you find the right product and that you’re happy with the service you received. Your recommendation means a lot to us. If you ever need anything else, we’re always here to help.
Kind regards,
Switch Health
Proactive and efficient
Nathan Shirley reached out to me proactively close to renewal; listened to my concerns and found some options for my go-forward PMI. He removed any anxiety around getting new insurance in place during an exceptionally busy period at work.
December 5, 2025
Reply from Switch Health
Dear Amanda,
Thank you for taking the time to share your experience. We’re so pleased to hear that your advisor, Nathan’s proactive support and attentive approach helped make your renewal process smooth and stress-free, especially during such a busy time. Ensuring you feel informed and confident in your PMI options is exactly what we aim for.
We truly appreciate your feedback and are always here if you need anything further.
Kind regards,
Switch Health
Reply from Switch Health
Dear Mr Freedman,
Thank you for leaving us a 5 star review! We're so happy to hear you felt personally looked after by your advisor, Tom, and that he was able to secure competitive quotes for you.
Please don't hesitate to reach out if you need any further assistance.
Kind regards,
Switch Health
Helpful and comprehensive advice
Helpful and comprehensive advice. Reduced premiums significantly
November 27, 2025
Reply from Switch Health
Dear Helen,
Thank you for your kind words! We’re glad to hear your advisor, Connor, was helpful and that we could help lower your premiums. If you ever have additional questions or need further assistance, we’re here to help.
Kind regards,
Switch Health
Saved me a third on health insurance premium
Reduced my annual health insurance premium by over 30% by finding a different provider with the same level of cover.
December 1, 2025
Reply from Switch Health
Dear Mr Sprules,
Thank you for sharing your experience with us. We’re delighted to hear that your advisor, Ella was able to reduce your annual health-insurance premium by over 30% while maintaining the same level of cover. Helping our clients find the most cost-effective solutions without compromising on protection is exactly what we aim for. We appreciate your trust and look forward to supporting you in the future.
Kind regards,
Switch Health
Be active and save
Simple process that helped me get the right level of cover at a lower cost
December 1, 2025
Reply from Switch Health
Dear Mr Forward,
Thank you for leaving us a 5 star review! We're glad to hear the process was simple and your advisor, Jordan, helped you secure the right level of cover at a lower cost. We appreciate your feedback and are always here to help if you need us.
Kind regards,
Switch Health
Callum was absolutely fantastic and…
Callum was absolutely fantastic and saved me a significant amount of money. Cannot recommend them highly enough!
November 27, 2025
Reply from Switch Health
Dear Deborah,
Thank you so much for leaving us a 5 star review! We're delighted to hear that your advisor, Callum was able to assist you and help you save a significant amount of money. We truly appreciate your recommendation and are always here if you need anything in the future.
Kind regards,
Switch Health
Very helpful
December 1, 2025
Reply from Switch Health
Dear Mr Edwards,
Thank you for your lovely feedback! We’re so pleased to hear that you received excellent service from your advisor, Donna. We truly appreciate your support, and we’re always here if you need any further assistance.
Kind regards,
Switch Health
James was very knowledgeable and was…
James was very knowledgeable and was able to answer all my questions. He came up with a good alternative to our current medical insurance at a cheaper price. Thank you.
November 24, 2025
Reply from Switch Health
Dear Simon,
We’re pleased to hear that your advisor, James, was able to provide knowledgeable guidance and address all of your questions. We’re also glad he could help you find a cost-effective alternative to your current medical insurance. Thank you for your kind feedback.
Kind regards,
Switch Health
Callum was friendly and very helpful
Callum was friendly and very helpful. He managed to save me money by changing health company offering the same terms but at a reduced price. Well done!!
November 28, 2025
Reply from Switch Health
Dear Mr Panto,
Thank you so much for your kind review! We’re delighted to hear that your advisor, Callum was able to assist you and help reduce your costs while keeping the same level of cover. Your feedback means a lot to us, and we’ll be sure to pass your comments on to him. If you need anything else, we’re always here to help.
Kind regards,
Switch Health
Reply from Switch Health
Dear Mr Roche,
Thank you for your lovely feedback! We’re so pleased to hear that you found everything easy to use and that you received excellent service from your advisor, Josh. We truly appreciate your support, and we’re always here if you need any further assistance.
Kind regards,
Switch Health
Reply from Switch Health
Dear Graeme,
Thank you for leaving us a 5 star review! We’re delighted to hear that you found the service from your advisor, Ella, both professional and friendly. Your feedback is greatly appreciated, and we’ll be sure to pass on your review to Ella.
Kind regards,
Switch Health
Very good service from the consultant
November 27, 2025
Reply from Switch Health
Dear Dr Carinus,,
Thank you for your feedback! We’re glad to hear you received very good service from your advisor, Nathan. We’ll be sure to pass on your thanks to him.
If you ever need further assistance, please don't hesitate to contact us!
Kind regards,
Switch Health
Harpreet was very patient and…
Harpreet was very patient and knowledgeable. Understood exactly what I wanted and hopefully the new Health policy with Vitality will be everything I need.
November 26, 2025
Reply from Switch Health
Dear Brenda,
Thank you for your wonderful feedback! We’re delighted to hear that Harpreet was patient, knowledgeable, and able to understand exactly what you were looking for. We hope your new Vitality health policy meets all your needs, and we’re here to support you every step of the way.
Kind regards,
Switch Health
They are always there to help
I have been using Switch Health for many years, the last few years I have had the pleasure of dealing with Callum who has been nothing but helpful. Whenever I have had an issue they are always there to help and can usually resolve matters better than I can. They also manage to negotiate a good rate with the providers which is always good news.
November 26, 2025
Reply from Switch Health
Dear Matthew,
Thank you so much for your loyal support over the years. We’re delighted to hear that Callum has been consistently helpful and able to resolve any issues that arise. It’s great to know that our team has been able to secure good rates for you and continue providing the level of service you expect. We truly value your trust in Switch Health and are always here whenever you need us.
Kind regards,
Switch Health
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