I would like to highly recommend Switch Health, especially Elli, who was incredibly helpful. She listened attentively to all my needs and conducted thorough research to find the best value-for-money h... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Finding a way around choosing a Private Health Insurance in the UK This company was very helpful, thorough in their research, going to great lengths to ensure that excellent advice was given. I... See more
Company replied
Elaine at Switch Health has been excellent and supportive. No pressure sell, no hounding, just upfront advice and an eagerness to answer our questions honestly and in a personal way. We have yet to... See more
Company replied
Had a great experience with Switch Health this year to renew my insurance. Josh was in touch with me and was very thorough in going through my needs, etc for the following year's insurance. He too... See more
Company replied
Company details
- Insurance Agency
- Business Insurance Company
- Health Insurance Agency
- Income Protection Insurance Company
- Insurance Broker
- Term Life Insurance Provider Company
Written by the company
Fully authorised and regulated by the Financial Conduct Authority, we are an independent insurance intermediary specialising in private medical insurance and life insurance. We work with BUPA AXA PPP AXA Health Vitality Aviva WPA The Exeter Freedom Health and many more, We compare the market and we can get health insurance deals that are not available elsewhere so we can beat any price. Get your free quote on medical insurance today and find out how much you can save
Special Trustpilot offer
Written by the company
- £100 Cashback
- We are so confident we cannot be beaten on price or quality, we'll give you £100 cashback if we cannot match or better any like for like new or existing quotations on health insurance! get a quote today by clicking on the our website link.
No1 Insurance Broker On Trustpilot
Compare and save upto 65% on your insurance
Switch Health is an award winning broker rated No1 in the country, We guarantee the best any deal on the market with exclusive deals not available elsewhere! we offer AXA PPP AXA Health Aviva BUPA Virality and many more! find out why we have the best review in the insurance market.
Contact info
Switch Health, 121 Promenade, GL50 1NW, Cheltenham, United Kingdom
- 01242 371300
- jackchandler@switchhealth.co.uk
- www.switchhealth.co.uk
4.9
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Very good service
James Lewis the agent at Switch was prompt and very good to get the job done efficiently.
October 31, 2025
Reply from Switch Health
Dear Mike,
Thank you for your wonderful feedback! We’re thrilled to hear that your advisor, James, provided prompt and efficient service. We’ll be sure to pass along your kind words to him — he’ll be delighted to know his efforts made a difference. We look forward to continuing to support you at your renewal.
Warm regards,
The Switch Health Team
The agent Callum Smith was very…
The agent Callum Smith was very knowledgeable an first class in all respects.
October 31, 2025
Reply from Switch Health
Dear Terry,
Thank you so much for your kind words! We’re delighted to hear that your advisor, Callum provided such knowledgeable and first-class service. Your feedback means a lot to us, and we’ll be sure to pass along your compliments to him. We appreciate you taking the time to share your experience.
Kind regards,
Switch Health
Consultative and informative advice…
Consultative and informative advice making life easy to choose the most suitable plan for my family and I
October 29, 2025
Reply from Switch Health
Dear George,
Thank you for your kind words and for sharing your experience. We’re so pleased to hear that your advisor, Alexandra was able to provide consultative and informative advice, helping you choose the most suitable plan for you and your family. Our goal is always to make the process as clear and straightforward as possible while ensuring you receive the best value. We truly appreciate your continued trust in Switch Health and look forward to supporting you in the years ahead.
Warm regards,
The Switch Health Team
Great service. I have dealt with Switch health for…
Great service.
I have dealt with Switch health for quite a few years now. Alexandra gave me great service this year when I switched provider. She provided me with all the information I needed and got answers to any questions she wasn’t sure about. The whole process was handled very professionally and was made very straightforward. She also saved me quite a lot of money.
October 28, 2025
Reply from Switch Health
Dear Pauline,
Thank you so much for taking the time to share your experience with us! We’re delighted to hear that your advisor, Alexandra was able to provide you with the professional, thorough, and friendly service we strive for at Switch Health. It’s wonderful to know that she made your transition smooth and helped you find real savings. We truly appreciate your loyalty over the years and look forward to continuing to support you in the future.
Warm regards,
The Switch Health Team
Ongoing help and advise
It was very helpful being contacted to discuss my options.
Needless to say great help and advice on what was on offer for me this coming year.
October 17, 2025
Reply from Switch Health
Dear Mrs Townes,
We’re so pleased to hear that you found the discussion with your advisor, Elaine, helpful and that our team could provide clear advice on your options for the coming year. Thank you for taking the time to share your experience! We look forward to speaking with you at your renewal!
Kind regards,
Switch Health
Josh was extremely helpful
Josh was extremely helpful, explained the policy with Bupa clearly.
October 17, 2025
Reply from Switch Health
Dear Janice,
Thank you for leaving us a 5 star review! We’re delighted to hear that your advisor, Josh, was able to clearly explain the Bupa policy and provide helpful support. Your feedback is greatly appreciated and will be shared with our team.
Kind regards,
Switch Health
Alex was extremely helpful and answered…
Alex was extremely helpful and answered all my questions promptly
October 24, 2025
Reply from Switch Health
Dear Paul,
We’re delighted to hear that your advisor, Alex, was so helpful and responsive! Providing timely and helpful support is something we take pride in — thank you for taking the time to share your experience. We’ll be sure to share your appreciation with them.
Kind regards,
Switch Health
Alexandra was extremely helpful easy to…
Alexandra was extremely helpful easy to contact and discuss with . Just generally very helpful
October 24, 2025
Reply from Switch Health
Dear Candy,
Thank you for your kind feedback! We’re delighted to hear that your advisor, Alexandra, was so helpful and easy to communicate with. Providing excellent support and clear communication is very important to us, and we’re glad your experience reflected that. Please don't hesitate to contact us if you need any further support.
Kind regards,
Switch Health
Painlessly and quickly sorte by Harpeet
October 21, 2025
Reply from Switch Health
Dear Mr Conroy,
Thank you for taking the time to leave your feedback. We’re pleased to hear that your advisor, Harpreet handled everything efficiently and made the experience smooth for you. Please don't hesitate to contact us if you need any further support.
Kind regards,
Switch Health
Clear, helpful advisor and good customer service
Howard explained the options clearly, made the whole process very straightforward and was very patient when I was slow to respond
October 20, 2025
Reply from Switch Health
Dear Matthew,
Thank you for taking the time to share your experience. We’re pleased to hear that your advisor, Howard, delivered clear and patient guidance throughout the process. Your feedback is greatly appreciated and will be shared with our team.
Kind regards,
Switch Health
Reply from Switch Health
Dear Mr Taylor,
Thank you so much for leaving us a review! We’re glad to hear your advisor, Alex, was able to provide an efficient experience for you. We’ll be sure to pass along your praise to Alex and the team.
Kind regards,
Switch Health
Simple straightforward advice
Simple straightforward and prompt advice from Elli our adviser.
October 16, 2025
Reply from Switch Health
Dear Brian,
Thank you so much for your kind words and thoughtful feedback. We're thrilled to hear that your advisor, Elli provided great service. We’ll be sure to pass along your praise to Elli and the team.
Kind regards,
Switch Health
Efficient but easy and friendly to deal…
Efficient but easy and friendly to deal with.
October 17, 2025
Reply from Switch Health
Dear Jonathan,
Thank you so much for your kind words. We're thrilled to hear that your advisor, Elaine provided efficient service. It's always our goal to deliver value and reliable service, and feedback like yours reinforces our commitment to excellence. We look forward to continuing to support you in the future.
Kind regards,
Switch Health
Kind regards,
Switch Health
Alexandra was very helpful and…
Alexandra was very helpful and knowledgeable through the whole process
October 16, 2025
Reply from Switch Health
Dear Gail,
Thank you for your kind feedback. We're pleased to hear that your advisor, Alexandra was helpful and knowledgeable throughout the entire process. We're proud to have her on our team and glad she was able to support you effectively. Please don't hesitate to contact us if you need any further support.
Kind regards,
Switch Health
Ella was great and exceptional! For us, Switch Health is number one in the industry!
A few weeks ago, my husband and I were considering renewing our medical insurance with Switch Health. I contacted my former agent, Tom and he said that Ella is now in charge to this task as he moved to another department however, he reassured us that if we need any help, he is there to help us along the way. On the same day I called Tom, I received an email from Ella and asked us questions about our conditions. We answered immediately and she emailed us twice for more queries and she received all the answers. After waiting for a few days, there you are, she offered us the best medical insurance for our needs with so many more added benefits. On top of that, this was even cheaper than the one given to us by our current provider. Ella was very professional all along the way. She provides prompt response to our queries and we find her customer service skills exceptional. We will definitely use Switch Health again in the future and to Ella, a million thanks!
October 6, 2025
Reply from Switch Health
Dear Delia,
Thank you for taking the time to share your experience. We're thrilled to hear that Ella provided such professional, responsive, and attentive service throughout your medical insurance renewal process. It’s great to know that she was able to find a solution that not only met your needs but also offered greater value.
We’re also glad to hear that Tom was supportive and helped ensure a smooth transition. At Switch Health, we pride ourselves on delivering exceptional service, and it’s clear both Ella and Tom exemplified that commitment.
Thank you again for your trust and kind words—we look forward to supporting you again in the future!
Kind regards,
Switch Health
PMI purchase
I have recently purchased PMI for myself and my partner.
Had Alex guiding me all the way.
I took my time and done lots of research, and compared lots of quotes, Alex was always patient and clearly explained what some conditions meant - even the small print.
I would definitely recommend to speak to Alex if you are thinking of getting PMI as he really knows his stuff and would be there to guide you.
October 2, 2025
Reply from Switch Health
Dear Katarina,
Thank you for sharing your experience with us. We're so pleased to hear that your advisor, Alex Burton was able to support you and your partner throughout your PMI journey. His patience, knowledge, and attention to detail, are exactly what we strive for in our service. We truly appreciate your recommendation and are glad Alex could help you make an informed decision with confidence.
Kind regards,
Switch Health
Excellent and responsive service from…
Excellent and responsive service from Alexandra Verghis who found an improved renewal and a lower premium
October 8, 2025
Reply from Switch Health
Dear Richard,
Thank you for your kind feedback. We're delighted to hear that your advisor, Alexandra Verghis provided excellent and responsive service, and that she was able to secure an improved renewal with a lower premium. We're proud of her commitment to delivering real value to our clients. We look forward to continuing to support you in the future.
Kind regards,
Switch Health
Reply from Switch Health
Dear Gary,
Thank you for the kind words. We're so glad to hear you've found our team helpful and that our services have provided real value to you. We truly appreciate your trust in Switch Health and look forward to supporting you again.
Kind regards,
Switch Health
Very Helpful
The advisor (Alex) that helped me was friendly, knowledgeable and found a really good deal for my insurance needs. I did a fair amount of my own research and checked with other providers but the policy Alex found was much better value than what I could find elsewhere. Happy to recommend to others.
October 7, 2025
Reply from Switch Health
Dear Mr Gauntlett,
Thank you so much for leaving us a 5 star review! We're thrilled to hear that Alex was able to help you find a great deal and provide the friendly, knowledgeable support you were looking for. We truly appreciate your recommendation and are glad we could assist with your insurance needs! We look forward to continuing to support you in the future.
Kind regards,
Switch Health
Reply from Switch Health
Dear Ben,
Thank you for the kind words. We're so glad to hear you've found our team helpful and that our services have provided real value to you. We truly appreciate your trust in Switch Health and look forward to supporting you again.
Kind regards,
Switch Health
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