sycamorebmw.co.uk Reviews 

I recently purchased a BMW motorbike at Sycamore Motorrad Peterborough, and I want to express my gratitude for their exceptional service. The team at Sycamore Motorrad provided me with an outstanding part-exchange value for my old bike, which was far better than I had anticipated. Their professionalism and expertise made the entire process smooth and enjoyable. I can strongly recommend the team at Sycamore Peterborough.

I bought a new Royal Enfield Himalayan from James at Sycamore. It was all done over the phone and the delivery was on time. James was great.

Visited to connsider a new or used BMW 2 Series Gran Coupe. Martins Grinvalds was exceptionally positive in matching me with the right car/deal, with every possible amount of patience. He listened and the final recommendation was a great deal. Unfortunately, due to some awkward personal circumstances, I was eventually unable to complete the deal. Martins was completely supportive and understanding of the changed situation. Cancelling the deal was done very sympathetically and with the ground laid for another try in a few months. Truly outstanding experience, wholeheartedly recommend. Thank you Martins!

Honesty . This company lacks Honesty. Once it's sold you a car all smiles but faults found they then hide behind a mask , ignore your emails or any calls . Have had 5 BMWs over 10 years and previous Dealer was very good but not Sycamore Peterborough, they just cannot be bothered , shocking opportunists taking advantage of honest customers disgusting . BMW these charlatans represent you. Shame on you

This is a review for Sycamore Harley Davidson dealership Uppingham England .
Just thought I would leave my comment of how shoddy your service is at your dealership . This is my honest interaction I received Saturday 20th April. 3 weeks ago Having booked in for a 10,000 mile service after approx. 30 mins later I received a call regarding an issue they found .
Went back to the dealership trike was on the ramp and I was shown the oil pan which had a crack from the bung .
Mechanic said he cant renew oil because of the crack this happened at the dealership and not by me , cant prove but I know it .
I was advised that a new pan would be required but what would I like to do have new pan fitted or take it elsewhere .
I was 40 miles from home so had to leave it there part was ordered.
Didn't receive any update or phone call almost 3 weeks later only after I called them for an update (Saturday 20th April ) I went to collect my trike .
After getting a return call Friday 19th April
Totally disgusted with Sycamore my trike was brought in spotless they offered it back to me with grease marks over the Chrome and grease marks over the paint work .
They did remedy that issue but it shouldn't have been an issue in the first place .
Paying a £946 bill
Oh and to cap it all off the reverse doesn't work when it did before I let them carry out work on my trike .
I requested that the cracked oil pan be given back to me , been promised i will be sent by Courier also the 10,000 mile service tick sheet .
Now I have Triglide Trike that doesn't go into reverse
NO WAY WOULD I recommend taking anything to this dealership.
Steer clear.
update .. I have now been in Touch with HD head office Europe /UK I have sent photos of the cracks 3 in total to them .
I have been to 2 separate places to ask their thoughts on the damage to the pan Both said that would have been done at that dealership .
This dealership's attitude is disgraceful ,I did receive a call from their service manager Blar blar blar offered a free valet , and they would take a look at the reverse issue and if I trusted them for a future service he would offer me a preferential price ??
I don't think so my Trike would never see their doors again and I would suggest others do the same .
BEWARE

Worst BMW dealership we have ever used never had such bad service ever. You take your car in still almost new and they say it was your driving for parts falling off. You go to pick it up after a week and find other damage then they say it was already there which it wasn’t. Why didn’t you mention it when asked they draw a blank it wasn’t us. Save your money and go to another dealership not this one

In my experience do not have a loan/courtesy car if offered!
My car was recalled, I booked it in hesitantly, as difficult to be without a car with 3 children, only to be advised by BMW sycamore I could get a loan/courtesy car. After booking my car in & taking out the loan car I was advised I had to replace any fuel used (obviously!). I took note of the fuel to re-fill gauge (139miles) & the level of the fuel on metre (3 bars)
I happily went about my day, I drove approximately 49 miles. Before returning to BMW Sycamore I filled up the car with £10.50 taking it to 159 miles to fill up & 3 bars, after checking before leaving the garage, happy that I had more than covered my costs. On arrival at the garage and checking in the loan car I was advised (embarrassingly) that I was short of fuel by 6 litres, I asked how this was the case having checked by all means that I could that I had covered costs, only to be told that the system said it was so I should take it back to fill up the remaining 6L or I’d be charged £15 from them for the fuel..I explained I had my 3 children in the car & I believed I had replaced the fuel I had used but that made no difference. So off I went to re-fill an extra £9! Therefore my 49 miles costing me £19.50! For a recall I hadn’t asked for & the inconvenience of fitting it into my life! On my 2nd return to the garage I gave my feedback explaining that I was extremely disappointed with the service & why. The receptionist was very polite. But the guy who told me I was 6L short was rude! & conveniently not around when I returned a 2nd time. Unfortunately this experience has left a ‘bad taste’ & I will not be using the garage for the work they advise to be completed on my vehicle! (100’s of pounds!) I will also not recommend the garage or service..far from it!

I took my bmw in for a recall on the airbag not a problem but also whilst it was in I ask them if they could find the issue of the vibration I had with the car too, long story really short I had the driveshaft replaced and a few other jobs that needed doing costing me an arm and a leg, and was told the vibration would stop after that. Yea you guessed it NOPE still there a total of 3 times it went in for this vibration to be told it was my automatic gearbox on its way out this was told to me by the service floor manager dave, with that info I took to looking at replacing it as I love my car only to find out that automatic gearboxes don't vibrate before they go!! This info was told to me by 2 other people 1being just a village garage 🙄
So if you want your bmw looking at don't bother with sycamore bmw the service manager dave is pants at his job considering he road tested my car everytime too

Ordered a disc lock from the motorcycle parts department over the telephone. The parts advisor knew the part I had asked for and advised it was suitable for my bike.
I ordered the lock yesterday and it was delivered today.
Great service, well done!