Sygic Reviews 

Whilst the mapping software has some advantages over Google Maps and others, their customer service does not! IT DOESN'T EXIST!

Mostly you with never receive a reply! In the rare event you do, it will be worthless and irrelevant !

Have you ever seen the advert where someone passes an empty office where the telephone is ringing? That's Sygic! No one there to respond to enquiries or complaints!

Appalling and disgusting!

Had the trial version of the truck, motorhome & Caravan app, which only works on the mobile phone. It seemed to be a good app for navigating, but having to keep looking at the phone while driving wasn’t good, so I upgraded to have it integrate into my CarPlay.
What a mistake & a waste of money that was, as the app doesn’t seamlessly integrate into car play at all, and I’m still having to look at the phone for directions!
I’ve tried emailing their customer support 3 x times and not once have they replied back.
I’d really like them to refund me for this totally useless licence.

Driving in a city as Kuala Lumpur with Sygic is absolute hell, how can an app be made that stupid, once you have multiple layers of road, this app totally freaks out, it flips between roads all the time and you will get lost in no time. How come an app does not know on which road I am driving, especially when driving on a highway, this does not make sense at all. Please put some ai in this app, an app should know on which road I am driving by collecting the locations I was minutes before.

a few years ago I paid for the "Basic World" lifetime license. now what I have paid for no longer has voice guidance, nor direction instructions, if I want to have them again I have to pay for the "Premium" package. I gave you my money and you cheated me, do you know what life insurance means? If I pay for "Premium" for a year it is certain that I will have it for a year or in a few months you will be asking for money again to keep it working. I want my money back or what I bought.

Scammy company. No help desk, keep charging extra for even the smallest of features.

They keep pushing out marketing emails about how great their Sygic navigation app is, or how you should buy the lifetime subscription for the Sygic Truck/RV navigation app.

Once purchased the app simply does not work, and if it sometimes decided to not crash it is the poorest designed app you can imagine, as if made by a 10-year old having their first stab at creating an app.

A couple of years ago they used to be good, a breath of fresh air in the world of navigation app. Now they smelled money, only invest in marketing campaigns and drop you once you finished your purchase.

Stay away from this company and their apps.

Great apple car play concept. Horrible tech support. Have several issues that aren't covered in the tech FAQs, reached out to them with no response. Can't even cancel to get money refunded!!

Bought liftime full package, trafic, maps etc, they introduce on top of that premium+ and stop and block all updates on app for liftime and demand subscription to app, stoped ussing app blocked it and will s**t on them where ever i can, scumy company doing same that many are following this days, you wont get cent of my money anymore till end of my life....

I was one of the early supporters of the company and bought a number of licenses for my family. Unfortunately, over time, the app couldn't keep up with new developments. They turned greedy and started to force a subscription model solely for Android Auto functionality. So, just to connect to Android Auto, you need to pay an annual fee on top of what we already paid. As a result, all of us have now switched to Waze, which is completely free, has great maps, and offers really helpful real-time community warnings.

If I could give minus stars
Started up old ipad and poff an subscription was activated and paid from my credit card.
Unable to get respons when contacting them.
Unable to cancel subscription in app and on web.

Deleted account, cancel my creditcard and getting a new one.

My advice - STAY AWAY FROM THIS COMPANY

update 10.Sept2024
Money has now been transferred back to creditcard account

No way of contacting customer service, finally found an email address, sent an email to say l didn't want to renew, never had a reply and still renewed another year, tried again and nothing.

Not impressed with this company , avoid at all costs, purchased the European package , still getting adverts for the premium plus , which is what I bought , emailed support , and guess what , no reply . Hopeless company .

At the moment it is awful because it is a major problem when mistakes happen. Two major issues today highlight common problems. First when selecting a place it finds it but the directions do jot take us there. Second it says turn right but it is wrong because the map shows left. Even though the maps are updated they are still incorrect. It is obvious places changed long ago but the map has not.

I've had the premium (paid) version on Android for years. Recently, I've been getting bombarded every time I run the app with a screen that wants me to buy premium+, which is becoming extremely annoying.

More importantly, they used to be what I considered the "gold standard" for support - always quick to respond and always helpful. That's long gone. now they don't respond at all - ever. Really disappointing.

I paid for a premium Europe license + traffic and have now noticed there are no longer traffic warnings while navigating. They have sneakily disabled it to try and force us to pay again annually for something we already own. Makes me feel like using a modded version of the app just to get back what they have stolen. Not pleased SYGIC. Play fair and reactivate what I paid for, your in breach of contract

Bought lifetime license which has somehow disappeared from the app .. Company will not answer emails... lost money ??? Scam... and wot app did work it still takes you onto inappropriate roads with a caravan. Useless appdo not buy..

Purchased world premium life but after being plagued with offers to upgrade to premium with a small + wondered why they wanted us to upgrade from premium then spotted the + realising that our voice advance warnings etc had all been removed leaving us with a useless app. So watch out and wonder legally can they sell you something then remove options ???

L'ultimo aggiornamento delle mappe è datato Maggio 2023, nonostante per la versione premium in mio possesso sono previsti 3 aggiornamenti l'anno (l'ultimo doveva essere Gennaio 2024). Ho contattato più volte l'assistenza chiedendo informazioni senza mai ottenere risposta. Leggendo le altre recensioni vedo che non solo l'unico a lamentarmi di questa improvvisa sparizione. Indegni.

The last update of the maps is dated May 2023, although for my premium version there are 3 updates per year (the last one was supposed to be January 2024). I contacted support several times asking for information but never got a response. Reading the other reviews I see that I am not the only one to complain about this sudden disappearance. Unworthy.

Sygic RV Navigation used to be a great app, and I've recommended it to many people, but not any more. I (foolishly) paid for 3 years of map updates in October 2022 - I have not had 1 update since then. Then a few days ago it told me my subscription had expired (what happened to 3 years?). It continually prompts me to buy what I've already paid for. I contacted customer services, eventually to be told to send screen shots.
Sygic has definately gone downhill and I will be cutting my losses and probably go to Co-pilot.

This is one of the most dangerous awful pieces of SATNAV software i have ever used, I have to use it and instead of normal roads, it decides the quickest way is go along a Dangerous single B farm route or farmers track that is a road or drove, but no one uses, which is either flooded or thousands of pot hole it's recorded as a 50mph road and you can only do 5 mph if you are lucky, the English is AWFUL.

It's shocking this software is allowed.

Be warned it will one day send you into a difficult situation.

This becomes now very obvious: with all of the sudden negative reviews coming in en masse it is apparent that they dont give a crap about customers at all any longer... I was affected by the premium+ thing like many many other... most of the features we paid for were disabled asking us to pay even more for something we all already paid for a few years ago..and they keep on saying that we all are liars and nothing was disabled...bullcrap. each time I open this stupid app im asked again to upgrade.. if u close pop up a few times the price will drop from 19.99 to 14.99 to 9.99 back to 19.99... gouching of its finest... just to somehow get more money out of u or losing u as a customer... THEY DO NOT CARE ANYLONGER since they cant get more money from u.. hence the anoying pop ups... inaccurate road guidance... app crashing.... sorry that these artists even saw 1.00 from me...