Rude employee and not helpful - Lyngby Storcenter I had an annoying small silver panel on the arm of my Boss sunglasses that came off. I went to Synoptik Lyngby Storcenter, the guy was not b... See more
Company replied
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Rude employee and not helpful - Lyngby Storcenter I had an annoying small silver panel on the arm of my Boss sunglasses that came off. I went to Synoptik Lyngby Storcenter, the guy was not b... See more
Company replied
As before, the experience was great. Staff is warm and huge range of in-house and branded eyewear. There is lots to choose from and the staff is ever willing to help. The lenses were very well fitted... See more
Company replied
The manager and her team in Frederiksberg are AMAZING. 2 years ago, at a different synoptik, i was given what i know now was a bad prescription for contact lenses + glasses. even tho i complained at t... See more
Company replied
Fantastisk service i Synoptik i Billund i dag! Tak for at reparere mine briller, så de holder til i morgen, så jeg kan skifte. Tak!
Company replied
Et godt syn er afgørende for vores muligheder for at lære, opleve verden, bidrage til samfundet, og i det hele taget skabe os et godt liv. Vi er fascinerede af, hvad et godt syn betyder for livskvaliteten og af, hvad velvalgt design kan gøre for den personlige fremtoning. Vi lever for sandhedens øjeblik. Når vi i butikken finder det perfekte par briller og de helt rigtige kontaktlinser, eller når vi via Synoptik Fonden er med til at hjælpe med et godt syn igennem hele livet. Og uden for Danmark hjælper vi medmennesker i Ghana. Her udleverer vi hvert år tusindvis af briller fra vores optikerklinik og giver dermed mange mennesker muligheden for at se skarpt for allerførste gang i livet. Det er i det øjeblik, hvor alting falder på plads, vi ved, at vi har gjort en synlig forskel.
Lyskær 1, 2730, Herlev, Denmark
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god og professionel service og godt udvalg
Very attentive staff and quality service. Reasonable prices on glasses too. Highly recommend
It was spontaneous visit but i won't regret it. I haven't check my sight for over 20 years and i'm glad i did that in shop in Hvidovre. Staff was extremely patient and helpful during examination. During examinations i was asked a lot of questions which helped better pick proper lenses. I've found cool frames and decided to try progressive lenses in my "work" glasses. After a few days I've returned to shop to order another glasses for every day use and i was presently surprised with very nice price for pretty expensive frames. Both of my glasses was delivered after week or so. I'm very glad with all experience and service. I can highly recommend this shop.

Reply from SYNOPTIK
Frames a bit overpriced but the staff makes up for it. 5 star human experience. Excellent service all the way. Thiele could learn a thing or two.

Reply from SYNOPTIK
Professionalism, kindness and maximum availability. Thank you
God grundig synstest og mine nye briller står helt skarpt.
Syntes at det er dårligt at man skal betale for en synsprøve når man køber briller.
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