Sytner Group - Bentley Manchester Reviews 

382
TrustScore 4.5 out of 5

4.6

Mobberley Rd, WA16 8GT Knutsford, GB


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Rated 5 out of 5 stars

We went to Bentley Manchester looking for a second hand Bentyga. We were introduced to Pamela Boyd who royally looked after us. Pamela’s technical knowledge and her way of explaining everything in lay... See more

Company replied

Rated 5 out of 5 stars

Pamela and the team at Sytner Manchester were an absolute delight to deal with, five-star service from start to finish! Extremely professional, welcoming and attentive throughout. The whole exper... See more

Company replied

Rated 5 out of 5 stars

I was greeted at reception and offered a drink. i was then introduced to Keaton the manager dealing with my car. The car was serviced and the stop start fault rectified. There was however another fau... See more

Company replied

Rated 5 out of 5 stars

I'm bewitched by Bentleys. We are on our 4th & we absolutely adore them. The craftmanship of the interiors, the beauty and power of the exteriors; the growl of a GTC engine. But equal to all of... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • Mobberley Rd, WA16 8GT, Knutsford, United Kingdom

  • 01565 220347

4.6

Excellent

TrustScore 4.5 out of 5

382 reviews

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4.6

All reviews

(382)

11,911 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolute 5 star experience

Absolute 5 star experience from the team at Bentley Manchester. No pressure, great knowledge and first class customer service, really living the Bentley brand values. Special mention to Pamela who made the whole process seamless, and Joe for all the help he gave.

May 15, 2026
Unprompted review
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Reply from Sytner Group - Bentley Manchester

Dear Mr Fleming, Thank you for your kind words. We’re delighted to receive such wonderful feedback and are pleased to hear about your positive experience. We will be sure to pass your compliments on to Pamela. Kind regards, Team Manchester

Rated 5 out of 5 stars

First class service from start to…

First class service from start to finish from all the team at Bentley Manchester. Thank you so much.

March 27, 2026
Unprompted review
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Reply from Sytner Group - Bentley Manchester

Dear Mr Halsall, Thank you for your 5 star review and comments. Kind Regards Team Manchester

Rated 5 out of 5 stars

Excellent Sales Experience

A massive thank you goes out to both Henry Hughes (Sales Mgr) and Pamela Boyd (Sales Exc) at Bentley Manchester for the most professional unforgettable Sales experience. They went the extra mile in sourcing me a Continental GT that has far exceeded my original specifications. From first walking through the showroom door to driving out in your new car you are treated with friendship, professionalism, courtesy and respect. I also need to mention the receptionists who are soo polite and welcoming and Mr. Joe Reidy, the best bean counter in the north, who made the numbers work. Thank you all once again.

March 14, 2026
Unprompted review
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Reply from Sytner Group - Bentley Manchester

Dear Craig, Thank you very much for your wonderful review. We are delighted to hear that Henry and Pamela provided you with a memorable sales experience, and that they helped you feel confident in choosing Bentley. It’s also fantastic to know that Joe supported you throughout your Bentley journey. Your kind words mean a great deal to us. We hope your new Bentley brings you immense pleasure for many years to come. Kind regards, Team Manchester

Rated 1 out of 5 stars

I applied for a role with Sytner

I applied for a role with Sytner, completed their online assessments and have not heard from them since, despite a friendly request for an update. This was a very poor candidate experience and not in keeping with Sytner's espoused values. As an experienced recruiter, I learned early on that my candidates were my clients too...I will not apply for another role, nor purchase a car from Sytner.

February 26, 2026
Unprompted review
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Reply from Sytner Group - Bentley Manchester

Dear Mr Potts, Thank you for taking the time to share your feedback, we cannot see that you have applied for a role with Bentley Manchester but we would like to investigate this further for you. We would like to invite you to contact us, at bentley.manchester@sytner.co.uk, so we may better understand your concerns and address them directly. Thank you for bringing this to our attention. Kind regards, Team Bentley Manchester

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always, special mention to Matt Thomson for his professionalism!

February 28, 2026
Unprompted review
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Reply from Sytner Group - Bentley Manchester

Thank you for your kind words! Matt will be thrilled to hear your feedback. We truly appreciate your support and look forward to welcoming you back again soon. Kind Regards Team Manchester

Rated 5 out of 5 stars

Another 5 star experience with McLaren…

Another 5 star experience with McLaren Manchester, Dan Clarke and Jamie went the extra mile to provide a fantastic service keeping me regularly updated and being completely transparent with me at each stage of a long and complicated warranty issue. They were supported in a very professional, open and honest way by Marcus and Dan in the sales team who in turn had the full support of the McLaren customer services team in Woking. It’s not always the initial problem which is an issue it’s the way that problem is dealt with. The whole team involved provided a cohesive, faultless service and went well beyond my expectations and the initial problem to ensure that my car was returned repaired and complete with a comprehensive inspection.

February 27, 2026
Unprompted review
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Reply from Sytner Group - Bentley Manchester

Thank you for taking the time to write such a wonderful testimonial. They will be delighted to hear your feedback. We truly appreciate your support and look forward to welcoming you back again soon. Kind Regards Team Manchester

Rated 5 out of 5 stars

From start to finish a seamless process…

From start to finish a seamless process from picking up on time to delivering back great work with no fuss.

February 26, 2026
Unprompted review
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Reply from Sytner Group - Bentley Manchester

Thank you for your kind words! We truly appreciate your support and look forward to welcoming you back again soon. Kind Regards Team Manchester

Rated 4 out of 5 stars

Prompt and courteous service

February 24, 2026
Unprompted review
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Reply from Sytner Group - Bentley Manchester

Thank you for your kind words! We truly appreciate your support and look forward to welcoming you back again soon. Kind Regards Team Manchester

Rated 4 out of 5 stars

This is my first Bentley service experience

This is my first Bentley and first time using a Bentley service centre.
Works are ongoing , but so far so good.
Leigh the service manager has been more than helpful!

February 18, 2026
Unprompted review
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Reply from Sytner Group - Bentley Manchester

Good Morning Matt, We're delighted to read your kind words about the Leigh. Thank you for your feedback and great star rating. Kind Regards Team Manchester.

Rated 5 out of 5 stars

Great service

Great service, noting is too much trouble. Phenomenal.

January 16, 2026
Unprompted review
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Thank you for your kind words! The team will be thrilled to hear your feedback. We truly appreciate your support and look forward to welcoming you back again soon. Kind Regards Team Manchester

Rated 5 out of 5 stars

Bentley continental GT w12

As soon as I walked in I was looked after and made welcome. Everything was explained from start to finish even about the service that’s due in March and which I did book along side a mot. Service was second to none and the small box of chocolates went down a treat, thanks again

January 24, 2026
Unprompted review
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Thank you for your kind words! The team will be thrilled to hear your feedback. We truly appreciate your support and look forward to welcoming you back again soon. Kind Regards Team Manchester

Rated 5 out of 5 stars

From start to finish the experience was perfect

From start to finish the experience was perfect. Pamela the sales person was excellent and Jo the Finance person was also brilliant.
The staff were extremely kind and caring looking after our every need.
I would not hesitate to recommend them or purchase from the Sytner Garage again.

January 28, 2026
Unprompted review
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Thank you for your kind words! Pamela and Jo will be thrilled to hear your feedback. We truly appreciate your support and look forward to welcoming you back again soon. Kind Regards Team Manchester

Rated 5 out of 5 stars

Customer care excellent

Customer care excellent

January 9, 2026
Unprompted review
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Thank you for your kind words! The team will be thrilled to hear your feedback. We truly appreciate your support and look forward to welcoming you back again soon. Kind Regards Team Manchester

Rated 5 out of 5 stars

service department

The service department always seem to go that bit extra to make sure everything is of the highest level and I always feel very welcome and looked after.

January 9, 2026
Unprompted review
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Thank you for your kind words! The team will be thrilled to hear your feedback. We truly appreciate your support and look forward to welcoming you back again soon. Kind Regards Team Manchester

Rated 5 out of 5 stars

Great reception on arrival

Great reception on arrival, Keaton came out and everything positive and welcoming. Work carried out as planned, car returned ahead of time….overall an exceptional experience 👌.

December 16, 2025
Unprompted review
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Dear Mike, thank you for taking the time to leave a review. We’re delighted Keaton and the team provided a welcoming experience and that everything was completed ahead of time. Kind Regards Team Manchester

Rated 5 out of 5 stars

Thoroughly professional & efficient

Thoroughly professional & efficient. Kept informed all the way.

December 24, 2025
Unprompted review
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Dear Mr Carey, thank you for your kind words. We’re delighted you found our service professional and communication clear throughout. Kind Regards Team Manchester

Rated 5 out of 5 stars

Recently had our Continental GT Speed…

Recently had our Continental GT Speed serviced here and I can only say what a positive experience it was. We had considered perhaps going down the Bentley Independent route, but we are so glad we came here, professional and efficient from the outset, I cannot envisage going elsewhere in the future.
A special mention must go to Leigh Taylor, the Bentley Team Manager, whose knowledge and professionalism stood out and to Carolyne on reception, whose care and courtesy came shining through, both are a credit to Sytner and the Bentley brand !

December 4, 2025
Unprompted review
Sytner Group - Bentley Manchester logo

Reply from Sytner Group - Bentley Manchester

Thank you for your kind words! The team will be thrilled to hear your feedback. We truly appreciate your support and look forward to welcoming you back again soon. Kind Regards Team Manchester

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