Shocking after sales
Shocking after sales, call them and it's automated bots then offered a call back. I need my cupra booked in for after sales care as the dct clutch pack is acting up. Bad after sales care.
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In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Conway Road, LL31 9AY, Llandudno Junction, Wales, United Kingdom
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Shocking after sales, call them and it's automated bots then offered a call back. I need my cupra booked in for after sales care as the dct clutch pack is acting up. Bad after sales care.
Just purchased a new Range Rover evoque from Sytner at Conwy. Peter Blears was amazing from start to finish and couldn’t do enough for us, made us feel very special thanks

Reply from Sytner Group - CUPRA North Wales
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