Sytner Group - Lamborghini Leicester Reviews 

44
TrustScore 4.5 out of 5

4.7

Watermead Business Park Rayns Way,Syston, LE7 1PF Leicester, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Absolutely amazing experience picking up my new lambo from Lamborghini Leicester (Sytner) they could not have done any more to make the day any more special for me and the family. The staff were amazi... See more

Company replied

Rated 5 out of 5 stars

They are the best and provide the most excellent service compared to any dealership period! Honestly I have had a fantastic, seamless, non pressured, welcoming, very polite experience with Lambor... See more

Company replied

Rated 5 out of 5 stars

Excellent Service from Start to Finish and Looking forward to a future of a great relationship with Lamborghini Leicester in the for coming future as a whole family... Amazing Experience.. Tha... See more

Company replied

Rated 5 out of 5 stars

I’ve had the best experience with Lamborghini Leicester. Far better than any other dealership I’ve ever bought cars from. They’re always so polite, attentive and welcoming. I would go as far to say th... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • Watermead Business Park Rayns Way,Syston, LE7 1PF, Leicester, United Kingdom

  • 0116 367 8901

4.7

Excellent

TrustScore 4.5 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(44)

11,911 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The salesman was great and the showroom…

The salesman was great and the showroom was very very welcoming.

February 15, 2023
Sytner Group - Lamborghini Leicester logo

Reply from Sytner Group - Lamborghini Leicester

Dear Mr Younas, Thank you for your 5 star review and comments. Kind Regards Sean Cook Head of Business

Rated 5 out of 5 stars

Excellent service from start to finish.

Excellent service from start to finish.
The exchange of cars , private number plate process , finance and hand over were as usual first class.

January 3, 2023
Sytner Group - Lamborghini Leicester logo

Reply from Sytner Group - Lamborghini Leicester

Dear Mr Horton, Thank you for your 5 star review and comments. Kind Regards Sean Cook Head of Business

Rated 5 out of 5 stars

Relaxed

Relaxed , no pressure in a great showroom

December 10, 2022
Sytner Group - Lamborghini Leicester logo

Reply from Sytner Group - Lamborghini Leicester

Dear Mr Nicholas, Thank you for your 5 star review and comments. Kind Regards Sean Cook Head of Business

Rated 5 out of 5 stars

When I first walked into the dealership…

When I first walked into the dealership I was a bit hesitant at first as my perception of car sales was always a bit different from past experience, I was greeted by mateen and instantly he was very helpful and sat down with me put the order in for my new car! Was very very informative about the updates and he was constantly updating me with progress updates! Fast forward to collection day and we arrived to collect our urus! We where provided with breakfast and refreshments! Did the paperwork went threw the full vehicle controls and information by which time it was lunch! He arranged an external 5* lunch for us at the dealership! Excellent experience will certainly be coming back for more! Keep up the good work mateen & team!

September 10, 2022
Sytner Group - Lamborghini Leicester logo

Reply from Sytner Group - Lamborghini Leicester

Dear Mr Rana, Thank you for your 5 star review and comments. I am delighted to read your feedback and will ensure Matin receives a copy. I hope you enjoy your wonderful Urus! We look forward to seeing you again soon. Kind Regards Sean Cook Head of Business

Rated 1 out of 5 stars

Shocking Lamboghini Aventador Service

Hi, I had my Aventador delivered straight to Leicester Lamborghini for a service after purchasing. Close to £5k for oil, plugs, and brake fluid service and following inspection by a specialist on receipt I concluded this was an absolute shamble.

The health check failed to identify that the "front" shocks were leaking, an eGear leak, corrosion on the door (which should be covered by their 10r warranty), and loose chassis brace causing a great big thud on turning (surely this would have been identified should the vehicle have been road tested OR may have been loose if removed and not fitted correctly). Also the under tray was covered in fresh oil due to not removing when doing the oil change - suspect this was in attempt to get the vehicle out asap despite the fact that it was delivered on Tuesday morning and was not ready till Friday afternoon - mind boggles as to what was done in that time.)

The specialist also pointed out that various fluid hoses were not clipped down in the engine bay following the service and this could have caused fire should they have touched the other areas of that scolding engine or become detached and sprayed out flammable fluid.

I would have expected much more from a premium brand. I will attempt to contact the manager as this is unacceptable.

Ket

August 5, 2022
Unprompted review
Sytner Group - Lamborghini Leicester logo

Reply from Sytner Group - Lamborghini Leicester

Dear Ket, I am sorry you have had reason to contact Lamborghini Leicester. I understand Adam has been in touch and I am confident that we will be able to resolve your concerns. Kind regards, Sean Cook, Head of Business.

Rated 5 out of 5 stars

Brilliant service

Brilliant service
Martin looked after me very well and love the Urus 👌

August 7, 2021
Sytner Group - Lamborghini Leicester logo

Reply from Sytner Group - Lamborghini Leicester

Dear Mr McSeveney, Thank you for your 5 star review ! I am delighted to read you are enjoying your stunning Urus! Kind Regards Sean Cook Head of Business

Rated 5 out of 5 stars
Sytner Group - Lamborghini Leicester logo

Reply from Sytner Group - Lamborghini Leicester

Dear Mr Khan, Thank you for your 5 star review and comments about Matin, he will be delighted to read this. Kind Regards Sean Cook Head of Business

Rated 5 out of 5 stars

Always a pleasure Urus Purchase

Always a pleasure
Car delivered on time, in immaculate condition
Dealer was friendly and knowledgeable

Thank you Vin

January 20, 2021
Sytner Group - Lamborghini Leicester logo

Reply from Sytner Group - Lamborghini Leicester

Dear Mr Jerath, Thank you for your 5 star review and feedback about your experience. I know Vinny will be delighted to read your comments! Kind Regards Sean Cook Head of Business

Rated 5 out of 5 stars

Fantastic service from Lamborghini…

Fantastic service from Lamborghini Leicester, big thank you to Paul Quickfall and the team for a great purchasing experience!

January 8, 2021
Sytner Group - Lamborghini Leicester logo

Reply from Sytner Group - Lamborghini Leicester

Dear Mr Esfahani, Thank you for your 5 star review and comments about Paul! I am delighted to read such a positive review! Kind Regards Sean Cook Head of Business

Rated 1 out of 5 stars

A shamble

A shamble. Bunch of lies! Faulty car! Full review/story to follow on social media & BBC Watchdog. Utterly disgrace these people are, name to shame Matin Qureshi, Tim Reed, Rob Watson! Sytner Leicester & Edinburgh!

November 29, 2020
Unprompted review
Rated 5 out of 5 stars

Great service as always by Paul &…

Great service as always by Paul & Vinesh when I purchased my Urus

November 11, 2020
Sytner Group - Lamborghini Leicester logo

Reply from Sytner Group - Lamborghini Leicester

Dear Mr Gadhia, Thank you for your 5 star review and comments about Paul and Vinesh, your feedback is very much appreciated. I hope you are enjoying your beautiful Urus and look forward to welcoming you back in the near future. Kind Regards Sean Cook Head of Business

Rated 5 out of 5 stars

5 stars Bought my first Lamborghini…

5 stars Bought my first Lamborghini from Leicester Lamborghini great service, Matin 10/10 great guy great knowledge. 10/10 Tim Reed, Sean Cook 10/10
Everyone at this dealership deserves recognition, buying experience from start to finish was excellent.
Definitely would recommend everyone to buy from this dealer.
Thank you Matin, Tim Reed and Sean cook.

June 29, 2020
Unprompted review
Sytner Group - Lamborghini Leicester logo

Reply from Sytner Group - Lamborghini Leicester

Dear Mr VG, Thank you very much for your lovely comments and 5 star review. I am delighted to read your were so pleased with your first experience at Lamborghini Leicester and will ensure both Matin and Tim are forwarded your comments. I'm sure you will really enjoy your stunning new car and hope to welcome you back again soon. Kind Regards Sean Cook Head of Business

Rated 5 out of 5 stars

I have been purchasing vehicles at…

I have been purchasing vehicles at Bentley/Lamborghini Leicester for more than 12 years. This is due to the excellent service I receive from all the staff, from the general sales manager Tim Reed, the salesmen Paul Quickfall and Roy Coates, the business manager Rob Watson through to the service team and drivers. I would recommend anyone to use their dealership

March 23, 2020
Unprompted review
Sytner Group - Lamborghini Leicester logo

Reply from Sytner Group - Lamborghini Leicester

Dear Mr Fleming, Thank you for your feedback about your recent experience at Bentley and Lamborghini Leicester. It's always great to read such lovely comments about my team, and I will ensure that Tim, Paul, Roy and Rob receive a copy of your review. I'd like to take this opportunity to thank you for your continued loyalty. Kind Regards, Sean Cook Head of Business

Rated 5 out of 5 stars

Vinesh is brilliant

Vinesh is brilliant.
Guided me from start to finish on my first supercar purchase.
He's always there on the phone if you've got a query and if he can't answer it straightaway, he goes ask someone who can.
Aftersales spot on too.
Better than any other car manufacturer showroom.

And Rob from PCP normal human being who u can talk to and ask for honest answer.

November 10, 2019
Unprompted review
Sytner Group - Lamborghini Leicester logo

Reply from Sytner Group - Lamborghini Leicester

Dear Mr Roberts, Thank you very much for taking the time to leave such great comments about Vinesh and the team. We take pride in the experience we provide our customers, so to read feedback like this really is fantastic! We look forward to welcoming you back again soon. Kind Regards Sean Cook Head of Business

Rated 5 out of 5 stars

Very warm welcome.....with a vroom

Very warm welcome, relaxed atmosphere and great service from Paul, Vinnie and the team.

October 4, 2019
Unprompted review
Sytner Group - Lamborghini Leicester logo

Reply from Sytner Group - Lamborghini Leicester

Dear Mr Mann, Thank you for taking the time to leave a lovely 5 star review of your recent experience at Lamborghini Leicester. I will ensure Paul and Vinnie, receive a copy of your comments as they will be delighted to read this. Kind Regards, Sean Cook Head of Business

Rated 5 out of 5 stars

It was a lovely experience buying my…

It was a lovely experience buying my last car from Lamborghini Leicester. From working into the showroom to my collection I felt quite at ease and well informed. Nothing was too much trouble and I especially thank PAUL Quickfall the sales manager for a job well done .

August 28, 2019
Unprompted review
Sytner Group - Lamborghini Leicester logo

Reply from Sytner Group - Lamborghini Leicester

Dear Mr Goforth, I am thrilled to read your comments about your recent experience at Lamborghini Leicester. I will ensure Paul receives a copy of your kind words, as I know we he will be very pleased to read this. I hope that you are enjoying your fantastic new car and please do not hesitate to contact us if we could assist at any point. Kind Regards, Sean Cook Head of Business

Rated 5 out of 5 stars

Excellent service from all the team

Excellent service from all the team especially Vinesh who kept me up to date with progress all the time

July 31, 2019
Unprompted review
Sytner Group - Lamborghini Leicester logo

Reply from Sytner Group - Lamborghini Leicester

Dear Mr Watson, Thank you for the 5 star review and the great comments about your recent experience. I know Vinesh will be thrilled to read this. Kind Regards, Sean Cook Head of Business

Rated 5 out of 5 stars

An experience like no other...

An experience like no other car dealership!
The personal touch from both Sean Cook and Paul Quickfall was amazing. I wish I could buy a Lamborghini every month, just so I can visit the showroom and have a great time buying. Sadly, I cannot afford too, but the guys say pop in anytime for a coffee.

Thanks again.
Jason Timms

June 14, 2019
Unprompted review
Sytner Group - Lamborghini Leicester logo

Reply from Sytner Group - Lamborghini Leicester

Dear Mr Timms, I'd like to thank you very much for taking the time to leave such a lovely review of your recent experience at Lamborghini Leicester. We look forward to seeing you soon for a coffee and catch up! Kind Regards, Sean Cook Head of Business

Rated 5 out of 5 stars

Excellent Customer Service from Start…

Excellent Customer Service from Start to finish

June 5, 2019
Unprompted review
Sytner Group - Lamborghini Leicester logo

Reply from Sytner Group - Lamborghini Leicester

Good Afternoon Mr Lawson, I’m delighted to read your kind words about the team at Bentley Leicester. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Sean, Head of Business.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look