Sytner Group - Rolls-Royce Motor Cars Sunningdale Reviews 

74
TrustScore 4.5 out of 5

4.7

London Road,Sunningdale, SL5 0EX Berkshire, GB


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Rated 5 out of 5 stars

I can’t speak highly enough of Kieran Pelham,Rolls Royce Sunningdale service advisor. He is extremely professional,courteous and helpful. In my opinion the best RR service centre in the U.K. Kee... See more

Rated 5 out of 5 stars

Will, Kieran and Ben as always took great care to make sure my vehicle was taken care of with the utmost professionalism. I would never consider taking my car to anyone else as I always get a 1st cla... See more

Company replied

Rated 5 out of 5 stars

The whole process was seamless. Michael collected and delivered the car back on time as promised by Kieran. The workshop kept me informed every step of the way It’s the second car I’ve had serv... See more

Rated 1 out of 5 stars

Our driver has already been in discussion but there was a multiple of mix up on tyres and the radio system Probably will use alternative dealership now -P and G wood

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • London Road,Sunningdale, SL5 0EX, Berkshire, United Kingdom

  • 01344 286355

4.7

Excellent

TrustScore 4.5 out of 5

74 reviews

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4.7

All reviews

(74)

12,570 reviews in the last 12 months

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Rated 5 out of 5 stars

Wraith Service

Will, Kieran and Ben as always took great care to make sure my vehicle was taken care of with the utmost professionalism. I would never consider taking my car to anyone else as I always get a 1st class service with then team at Sunningdale.

June 10, 2026
Unprompted review
Sytner Group - Rolls-Royce Motor Cars Sunningdale logo

Reply from Sytner Group - Rolls-Royce Motor Cars Sunningdale

Dear Kieron, Thank you ever so much for your kind words and continued trust in our team at Rolls-Royce Motor Cars Sunningdale. Will, Kieran, and Ben are delighted to hear that their dedication and professionalism have met your expectations. It is always our pleasure to provide you with the first-class service you deserve. We truly value your loyalty and look forward to ensuring your vehicle continues to receive the utmost care in the future. Warm regards, The Sunningdale Team

Rated 5 out of 5 stars

The whole process was seamless

The whole process was seamless.
Michael collected and delivered the car back on time as promised by Kieran.
The workshop kept me informed every step of the way
It’s the second car I’ve had serviced there in 6 months
It can’t get any better.
Regards
ARW

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Everything is professional

Everything is professional. The quality of the service is very good. People are very friendly. Especially Kieran is really very professional and responsive. Overall I’m happy with the services

April 22, 2026
Unprompted review
Sytner Group - Rolls-Royce Motor Cars Sunningdale logo

Reply from Sytner Group - Rolls-Royce Motor Cars Sunningdale

Dear Cuneyt, Thank you very much for your kind words and for taking the time to share your experience with Rolls-Royce Motor Cars Sunningdale. We are delighted to hear that you found our service professional and of high quality. It is wonderful to know that Kieran’s professionalism and responsiveness made a positive impression. Your satisfaction is truly appreciated, and we look forward to welcoming you back in the future. Warm regards, The Rolls-Royce Motor Cars Sunningdale Team

Rated 5 out of 5 stars

Great Firm

Great Firm! Kieran looks after me incredibly well and the service facility is really at a platinum level.
I only wish that I could change my Dawn but no more convertibles!

December 15, 2025
Unprompted review
Sytner Group - Rolls-Royce Motor Cars Sunningdale logo

Reply from Sytner Group - Rolls-Royce Motor Cars Sunningdale

Dear Philip, Thank you for your 5 star review and comments. We’re delighted Kieran and the team continue to provide you with exceptional, platinum-level service. Kind Regards Team Sunningdale

Rated 5 out of 5 stars

Kieran and Ben have always looked after…

Kieran and Ben have always looked after my vehicle and service has been first class I just had two new batteries and a starter motor replaced

December 5, 2025
Unprompted review
Sytner Group - Rolls-Royce Motor Cars Sunningdale logo

Reply from Sytner Group - Rolls-Royce Motor Cars Sunningdale

Dear Reg, Thank you for your 5 star review and comments. Kind Regards Team Sunningdale

Rated 5 out of 5 stars

Perfect customer service

Perfect customer service. Professionalism, solutions, and attitude befitting a Rolls-Royce

Thank you

July 25, 2025
Sytner Group - Rolls-Royce Motor Cars Sunningdale logo

Reply from Sytner Group - Rolls-Royce Motor Cars Sunningdale

Thank you for your 5 star review and comments. Kind Regards Team Rolls-Royce Sunningdale

Rated 5 out of 5 stars

Recent attention to my 2016 Dawn

I am most gateful to Ben Stansbury and his colleagues who ensured that my Annual service, MOT and warranty work was carried out extremely efficiently. I was also grateful for the collection and return service by Anthony & co.

April 8, 2025
Sytner Group - Rolls-Royce Motor Cars Sunningdale logo

Reply from Sytner Group - Rolls-Royce Motor Cars Sunningdale

Dear Mr Meachem, Thank you for taking the time to leave such great feedback! We look forward to seeing you again soon. Kind Regards Ben and Team Rolls-Royce Sunningdale

Rated 5 out of 5 stars

1st Class Platinum Treatment

I have been a Client now for a few years and I would recommend the Team at Sunningdale to anyone who wants to have the Platinum Treatment. In particular Ben Stansbury and his team Kieran and Will. Ben and his team have always gone that extra mile to make sure my car and I are taken care of 100%. I would not even consider going anywhere else other than Sunningdale based on the 1st class treatment I have received every year. I am an extremely happy customer and shall continue to be for many years to come.

March 25, 2025
Sytner Group - Rolls-Royce Motor Cars Sunningdale logo

Reply from Sytner Group - Rolls-Royce Motor Cars Sunningdale

Dear Mr Williams, Thank you for your 5 star review and comments. Kind Regards Team Rolls-Royce Sunningdale

Rated 1 out of 5 stars

Our driver has already been in discussion

Our driver has already been in discussion but there was a multiple of mix up on tyres and the radio system
Probably will use alternative dealership now -P and G wood

August 23, 2024
Sytner Group - Rolls-Royce Motor Cars Sunningdale logo

Reply from Sytner Group - Rolls-Royce Motor Cars Sunningdale

Good morning Mr Herbert, I am really sorry and devastated to receive your review. We have served you for many years and take your feedback very seriously. We have carried out a full internal review, listened to all of the telephone calls and our service manager has had a constructive meeting with your driver and we feel they have agreed a good way forward for the future. If you would like to discuss this personally please call me 01784 220130. Regards Howard Managing Director - RR Sunningdale

Rated 1 out of 5 stars

Be careful with this car dealer.

Be careful with this Rolls Royce dealer. They will sell you a car but when it comes to exchanging it for another car they don't want to know. Terrible offer, well below even We Buy Any Car it .com that's not good as We Buy Any Car never gives a good price relying on you wanting a quick and easy sale. So think again this is part of the massive Sytner Group who I have dealt with for more than 15 years.

July 30, 2024
Unprompted review
Sytner Group - Rolls-Royce Motor Cars Sunningdale logo

Reply from Sytner Group - Rolls-Royce Motor Cars Sunningdale

Afternoon Jack, it was good to speak to you and thank you for your feedback. Your kind comments about my colleagues was really appreciated and I understand your disappointment is with the purchase valuation for your car. Whilst the market determines the value for cars, often we buy cars from clients as part exchanges, this can always help make the transaction more attractive. That said, as promised I will think about what you have said and we will speak again. Regards Howard Managing Director - RR Sunningdale

Rated 4 out of 5 stars

everything was good though I think they…

everything was good though I think they could have spent more time explaining the features and how to use them , I was also in a hurry that day as I was traveling

July 19, 2024
Sytner Group - Rolls-Royce Motor Cars Sunningdale logo

Reply from Sytner Group - Rolls-Royce Motor Cars Sunningdale

Dear Feroz, Thank you for your review and comments. Kind Regards Rolls-Royce Sunningdale

Rated 5 out of 5 stars

I was looking for a convertible mini… with a low mileage

I was looking for a convertible mini with a low mileage. Umar Chowdhry at Sytner
Was extremely helpful and I found what I wanted and part exchanged my mini convertible I had bought last year.

June 7, 2024
Sytner Group - Rolls-Royce Motor Cars Sunningdale logo

Reply from Sytner Group - Rolls-Royce Motor Cars Sunningdale

Dear Mrs Whitaker, Thank you for your 5 star review and comments. Kind Regards Team Rolls-Royce Sunningdale

Rated 5 out of 5 stars

Great service and attention to detail

Great service and attention to detail, as always.
Kieran explained all processes and executed all the required work most professionally.
Anthony is always a delight to talk to when he delivers the car back.

February 12, 2024
Sytner Group - Rolls-Royce Motor Cars Sunningdale logo

Reply from Sytner Group - Rolls-Royce Motor Cars Sunningdale

Dear Mr Evans, Thank you for your 5 star review and comments. Kind Regards Team Rolls-Royce Sunningdale

Rated 5 out of 5 stars

Amazing service from booking to collection.

Bought a rolls royce Spectre. Amazing service from initial booking to collection. Makes you feel valued.

January 22, 2024
Sytner Group - Rolls-Royce Motor Cars Sunningdale logo

Reply from Sytner Group - Rolls-Royce Motor Cars Sunningdale

Dear Mr Jafri, Thank you for your 5 star review and comments. We hope you enjoy your stunning new Spectre. Kind Regards Rolls-Royce Sunningdale

Rated 5 out of 5 stars

Excellent after sales

When a problem occurs they try to resolve it as quickly as possible. The batteries in my keys were dead and they replaced both at no cost to me.

September 25, 2023
Sytner Group - Rolls-Royce Motor Cars Sunningdale logo

Reply from Sytner Group - Rolls-Royce Motor Cars Sunningdale

Dear Mr Okereke. Thank you for sharing your recent experience and your continued custom. Warm regards. Stephen Jackson. Rolls-Royce Head of Business

Rated 5 out of 5 stars

Excellent service given when I took my…

Excellent service given when I took my Dawn for a service , they also resolved a few parts under warranty !

July 6, 2023
Sytner Group - Rolls-Royce Motor Cars Sunningdale logo

Reply from Sytner Group - Rolls-Royce Motor Cars Sunningdale

Dear Mr De Souza. Thank you so much for your positive feedback on the experience you have received. This is very much appreciated by all the team and we are also very grateful for your continued valued custom. Warm regards Stephen Jackson, Rolls-Royce Sunningdale Head of Business

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