Sytner Group - Rolls Royce Sunningdale Service Centre Reviews 

4
TrustScore 4 out of 5

4.0

Ten Acre Lane 5, TW20 8RJ Egham, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

There must be many reasons why someone might decide to buy a Rolls Royce. Whether one buys from an authorised dealer or preowned from the secondary trade, the purchase comes with a commitment if o... See more

Company replied

Rated 5 out of 5 stars

EXCELLENT SERVICE EVERY TIME FROM THE AFTERSALES TEAM ,ESPECIALLY TONY IN THE PARTS DEPT HELPFUL ,PROFFESSIONAL, AND EXPERIENCED IN ALL MATTERS .

Company replied

Rated 5 out of 5 stars

Fantastic Service from Ben and the team at the Aftersales Department as always. They really do go the extra mile to make the whole experience seamless.

Company replied

Rated 5 out of 5 stars

This guy, Chris amazing. I can’t believe that easy sell and quick. Many thanks Chris for wonderful business. We will touch you soon again near the future.

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • Ten Acre Lane 5, TW20 8RJ, Egham, England, United Kingdom

  • 01784220130

4.0

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(4)

11,871 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This guy

This guy, Chris amazing. I can’t believe that easy sell and quick. Many thanks Chris for wonderful business. We will touch you soon again near the future.

May 8, 2025
Unprompted review
Sytner Group - Rolls Royce Sunningdale Service Centre logo

Reply from Sytner Group - Rolls Royce Sunningdale Service Centre

Dear Mr Gurung Thank you for your 5 star review and comment. Kind Regards Ben Stansbury Rolls-Royce Sunningdale

Rated 5 out of 5 stars

RRMC Aftersales Sunningdale Ten Acre Lane Egham - the best of the best.

There must be many reasons why someone might decide to buy a Rolls Royce. Whether one buys from an authorised dealer or preowned from the secondary trade, the purchase comes with a commitment if one wants to continue to enjoy the driving experience that other marques find hard to match. Accordingly, it is very important to find the very best people to look after your vehicle during ones ownership. For me serendipity played its part as I chose to check out the service centre that had last serviced the car, which was Rolls Royce Sunningdale Aftersales Ascot - now relocated to Ten Acre Lane Egham. From my ownership experience over the last 6-7 years I have learned a great deal about the nature of my Rolls Royce car. The most important of which is this - when the car is in tip-top shape - it delivers an unrivalled driving experience but it is a complex piece of machinery and despite the best design, engineering and build quality - the capricious nature of "the parts bin" will eventually take the lustre off the ownership experience. It is only at this point in time one learns which is the most important department in the whole of the Rolls Royce Motor Cars ownership journey.

It's not the RRMC design department, it's not the RRMC engineering department, it's not RRMC parts department, it's not RRMC assembly at Goodwood and it's not RRMC sales department. The most important department in the whole of the Rolls Royce Motor Cars ownership journey are RRMC Aftersales supported by RRMC customer service and the best of the best of RRMC Aftersales Service, in my opinion, are based at Rolls Royce Sunningdale Aftersales at Egham - managed by Mr Ben Stansbury and his team. They provide expert management and support to ensure that any problem that presents in this complex piece of machinery is solved and the execution of the solution is carried out with the highest technical expertise. I should be able to tell - I fix patients for a living. In summary, if your Rolls Royce has a problem and you want to have certainty that a solution will be found then take my advice and take your car to Ben Stansbury and his team at RRMC Sunningdale Aftersales - tell them the Doc referred you. 

Special thanks to Ben Stansbury, Jon Arrow, Russell Brookes and Kieran Pelham.

November 5, 2024
Unprompted review
Sytner Group - Rolls Royce Sunningdale Service Centre logo

Reply from Sytner Group - Rolls Royce Sunningdale Service Centre

Dear Doc, Thank you for taking the time to leave such great feedback about your recent experience. We as a team really appreciate your comments and we're delighted to read you've had such a positive visit. Thank you for your continued loyalty and we look forward to seeing you again soon. Kind Regards Howard Rose Managing Director

Rated 5 out of 5 stars

EXCELLENT SERVICE EVERY TIME FROM THE…

EXCELLENT SERVICE EVERY TIME FROM THE AFTERSALES TEAM ,ESPECIALLY TONY IN THE PARTS DEPT HELPFUL ,PROFFESSIONAL, AND EXPERIENCED IN ALL MATTERS .

April 5, 2024
Unprompted review
Sytner Group - Rolls Royce Sunningdale Service Centre logo

Reply from Sytner Group - Rolls Royce Sunningdale Service Centre

Thank you for your 5 star review and comments. Kind Regards Ben Stansbury Aftersales Manager

Rated 5 out of 5 stars

Fantastic Service from Ben and the team…

Fantastic Service from Ben and the team at the Aftersales Department as always.
They really do go the extra mile to make the whole experience seamless.

March 22, 2022
Sytner Group - Rolls Royce Sunningdale Service Centre logo

Reply from Sytner Group - Rolls Royce Sunningdale Service Centre

Dear Tracy, Thank you for your 5 star review and comments. Kind Regards Steve Jackson Rolls-Royce Sunningdale

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look