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Sytner Group - smart of Bath Reviews 

2
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TrustScore 3.5 out of 5

3.3

Car Dealer
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Foxcote Avenue, BA2 8SF Bath, GB

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01761 201422

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Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.

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3.3

Average

TrustScore 3.5 out of 5

2 reviews

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3.3

All reviews

(2)

12,451 reviews in the last 12 months

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Rated 1 out of 5 stars

Company gave bogus telephone number and…

Company gave bogus telephone number and did not respond to emails. Failed to deliver goods paid for. Highly unreliable!

October 11, 2024
Unprompted review
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Reply from Sytner Group - smart of Bath

Hello Karl, I am concerned and incredibly disappointed to receive your review. Please be assured that this is certainly not the level of service we aspire to provide for our valued customers. Unfortunately, without a surname, it's extremely difficult to trace your preferred contact details on our computer system. Perhaps you would be kind enough to reach out to me in order to discuss your feedback further? Looking forward to hearing from you. Kind regards, Nicola Lee, Divisional Customer Experience Manager - nicolalee@sytner.co.uk

Rated 5 out of 5 stars

After a slow start got there in the end…

After a slow start got there in the end , brilliant dealership couldn’t fault the management looking after me will buy again in the future. Thanks Christopher.

August 12, 2024
Unprompted review
Sytner Group - smart of Bath logo

Reply from Sytner Group - smart of Bath

Thank you for your kind words, Christopher. I am absolutely delighted to read that you've had such a positive experience at our dealership. I personally apologise for any initial delays, but I am glad that our management team was able to take care of you and ensure your total satisfaction. We look forward to serving you again in the future. Thank you for choosing us for your automotive needs. Kind regards, Carl Jackson, Head of Business

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