Couldn’t praise Craig enough for how professional he was when he came to our home. He really is a lovely guy and the whole experience was quick. Sytner Group keep hold of Craig he is a good one !
Company replied
Location
Switch locationCity West Business Park,Scotswood Road, NE4 7DF Newcastle upon Tyne, GB
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Bought a Mercedes C300 AMG line premium online. The guys at Newcastle were fantastic! Daniel Clark guided and advised me throughout the processs which made it so easy. David Speight delivered the ca... See more
Company replied
I would like to say a big thank you to Charlotte Taylor from service reception for her help with an ongoing battery problem on my A200 I am pleased to say this has now been resolved. Joe Hindson
Company replied
I needed to sell my 10 years old Mercedes C-class which was still in excellent condition. Although outside of their usual age range it’s relatively low mileage and full service record by Mercedes a re... See more
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Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
City West Business Park,Scotswood Road, NE4 7DF, Newcastle upon Tyne, United Kingdom
- 0191 447 9174
4.0
Great
4 reviews
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I needed to sell my 10 years old Mercedes
I needed to sell my 10 years old Mercedes C-class which was still in excellent condition. Although outside of their usual age range it’s relatively low mileage and full service record by Mercedes a reasonable offer was made which I accepted. The inspection and subsequent sale administration were all done at the house, no need to go to the dealership. The person who handled the whole transaction was professional, knowledgable and helpful.
October 15, 2025
Unprompted review
Reply from Sytner Group - smart of Newcastle
Good morning Chris, We are delighted to learn that you had a great experience selling your C Class to Mercedes-Benz of Newcastle. We strive to provide our customers with the highest level of service and we are glad that we were able to meet your expectations. We value your feedback and we look forward to welcoming to our dealership at some point in future. Thank you for choosing us and for taking the time to share your experience. Best regards, Peter Middleton, Head of Business
Mercedes sale
Couldn’t praise Craig enough for how professional he was when he came to our home. He really is a lovely guy and the whole experience was quick. Sytner Group keep hold of Craig he is a good one !
June 9, 2023
Unprompted review
Reply from Sytner Group - smart of Newcastle
Thank you for your kind words Sheila. We are delighted to hear that you had such a positive experience with Craig. We take great pride in providing our customers with the highest level of service and it is wonderful to hear that he was able to exceed your expectations. We will be sure to pass on your kind words to Craig, they will make his day! We look forward to welcoming you back to Smart of Newcastle in the future. Best regards, Louise Smith - Head of Business
Mercedes- Benz Newcastle
Bought a Mercedes C300 AMG line premium online. The guys at Newcastle were fantastic! Daniel Clark guided and advised me throughout the processs which made it so easy. David Speight delivered the car and gave me a thorough run down on the functions and driving of the car. Fantastic job David!
10/10 for these chaps.
April 30, 2022
Unprompted review
Reply from Sytner Group - smart of Newcastle
Hello Ian, Thank you so much for posting such amazing review for Daniel, David and the team here at Smart of Newcastle. Your lovely feedback is incredibly important and valuable to us, and as you can imagine your kind comments will make their day, and I look forward to sharing it with them both this morning. Warmest regards, Rebecca Crewe - Managing Director
I would like to say a big thank you to…
I would like to say a big thank you to Charlotte Taylor from service reception for her help with an ongoing battery problem on my A200 I am pleased to say this has now been resolved.
Joe Hindson
January 28, 2022
Unprompted review
Reply from Sytner Group - smart of Newcastle
Hello Joe, Thank you so much for taking the time out of your busy day to post such lovely feedback for Charlotte, your positive comments will make her day and I look forward to personally sharing them with her and her Line Manager this afternoon. Have a great weekend and do pop by to see us again soon. Best regards, Rebecca Crewe - Managing Director
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