Sytner Group - Sytner BMW Motorrad Wolverhampton Reviews 

49
TrustScore 4 out of 5

4.0

Raby Street, WV2 1AS Wolverhampton, England, GB


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Rated 5 out of 5 stars

Out standing sales team , Great experience. Matt was exceptional. 1 negative, I am stranded at home1 day after collection waiting for BmW assist , due to a dead battery . This was very disappoin... See more

Company replied

Rated 1 out of 5 stars

I drove through awful weather to get to Sytner Motorrad Wolverhampton this morning to view a C400X scooter that was advertised (at a lower price on Auto trader than in the showroom actually!) I saw t... See more

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Rated 5 out of 5 stars

I was welcomed to the dealership by Raj who I have dealt with for a couple of years having bought a M1000XR from him in the past .Raj provides excellent service and I was very happy with a competitiv... See more

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Rated 5 out of 5 stars

I have been looking for a K1600 GTL for some time and wanted a test drive on one before purchasing - Sam looked after me from my initial enquiry to booking the test drive and sorting all the insuran... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • Raby Street, WV2 1AS, Wolverhampton, England, United Kingdom

  • 01902457050

4.0

Great

TrustScore 4 out of 5

49 reviews

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4.0

All reviews

(49)

12,382 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service. Especially like the walkaround video from the technician. Great touch. Thank you 👍

April 8, 2026
Unprompted review
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Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton

Dear Anthony, Thank you for your kind words and for taking the time to leave us a 5-star review. Your positive feedback means a great deal to the entire team here at Sytner BMW Motorrad Wolverhampton. We look forward to welcoming you back in the future. Best regards, The Sytner BMW Motorrad Wolverhampton Team

Rated 5 out of 5 stars

If carlsberg did service teams!

If carlsberg did service teams!
Booked bike in,serviced in good time and paid a reasonable price.
The ladies on the service desk are very knowledgeable and answered all my questions.
The coffee while you wait is sound also.

April 7, 2026
Unprompted review
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Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton

Thank you, Jon, for your review. It’s great to know our service desk team provided knowledgeable and helpful assistance, and that you enjoyed the coffee while you waited. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your positive experience. We look forward to welcoming you back in the future. Kind Regards, Chat Shoker. Head of Business

Rated 5 out of 5 stars

Great service throughout

Great service throughout. Waited whilst my bike was being looked at and was done and dusted promptly.

March 24, 2026
Unprompted review
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Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton

Dear KJB, Thank you for your kind words and for taking the time to share your experience with us. It is always our aim to provide efficient and friendly service, ensuring our customers feel valued throughout their visit. We truly appreciate your positive feedback and look forward to welcoming you back to Sytner BMW Motorrad Wolverhampton in the future. Best regards, The Sytner BMW Motorrad Wolverhampton Team

Rated 5 out of 5 stars

Never a chore..

Everyone, at the dealership is delightful, service and sales always offer a professional yet very friendly service, so never a chore getting my bike serviced. Thank you.

March 23, 2026
Unprompted review
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Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton

Dear Mr Potts, Thank you for your kind words. Your positive feedback means a great deal to us and encourages us to maintain the high standards you have come to expect. We look forward to welcoming you back to Sytner BMW Motorrad Wolverhampton in the future. Kind regards, The Sytner BMW Motorrad Wolverhampton Team

Rated 5 out of 5 stars

The response was very good and timely…

The response was very good and timely and the support ongoing will be fantastic I’m sure. BMW Wolverhampton offer an excellent package better than anywhere I have seen.

March 13, 2026
Unprompted review
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Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton

Dear Paul, Thank you for your kind words and for taking the time to share your experience. Your positive feedback means a great deal to the entire team here at BMW Motorrad Wolverhampton. We look forward to continuing to provide you with excellent service in the future. Best wishes, The BMW Motorrad Wolverhampton Team

Rated 5 out of 5 stars

Friendly and polite staff

Friendly and polite staff

March 20, 2026
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Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton

Dear Payara, Thank you very much for your kind words. We are delighted to hear that you found our staff friendly and polite. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the entire team. We look forward to welcoming you back in the future and hope to continue meeting your expectations. Best regards, Sytner BMW Motorrad Wolverhampton Team

Rated 5 out of 5 stars

Great service from Raj and team at…

Great service from Raj and team at Motorrad Wolverhampton. Friendly and great comms throughout the deal. When I collected my new bike after 2.5 hour trip I felt like a valued customer and Raj made me feel special. Nearly 60 years old so I've bought many bikes over the years and I can say hand on heart I will be back time after time with service like this. Thanks Raj

March 14, 2026
Unprompted review
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Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton

Thank you, Russell, for your kind words and for taking the time to share your experience. It’s wonderful to hear that Raj and the team made you feel valued and special, especially after such a long journey. Your loyalty and trust mean a great deal to us, and it’s fantastic to know that our service has left such a positive impression. We look forward to welcoming you back time and time again. Kind Regards, Chat Shoker. Head of Business

Rated 5 out of 5 stars

Top service from Mark Rivers

Top service from Mark Rivers, many thanks!
Love my new GS1300 😎🤘🏻

February 28, 2026
Unprompted review
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Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton

Thank you for your review, Tim! It’s always a pleasure to see our customers so happy with their bikes. Your kind words mean a great deal to the whole team here at Sytner BMW Motorrad Wolverhampton. Wishing you many enjoyable and safe miles ahead on your new ride. Thanks again for choosing us!

Rated 5 out of 5 stars

Amazing service from start to finish and beyond

Very helpful, nothing was too much trouble.

February 17, 2026
Unprompted review
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Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton

Dear Robert, Thank you very much for your kind words. We are delighted to hear that you found our team very helpful and that nothing was too much trouble. It is always our aim to provide excellent service and ensure every customer feels valued and supported. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to all of us here at Sytner BMW Motorrad Wolverhampton. We look forward to welcoming you back in the future. Best wishes, The Sytner BMW Motorrad Wolverhampton Team

Rated 5 out of 5 stars

Very good service

Very good service second purchase with this company ,easy and straightforward to deal with .

February 5, 2026
Unprompted review
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Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton

Dear Stan, Thank you very much for your kind words. We are delighted to hear that you found the service easy and straightforward. It is always our aim to provide a seamless and enjoyable experience for all our customers. Your continued support means a great deal to us, and we look forward to assisting you again in the future. Best wishes, The Sytner BMW Motorrad Wolverhampton Team

Rated 5 out of 5 stars

Very professional outfit

Very professional outfit, Ben and Mark have been very attentive thank you
Daren lee

November 29, 2025
Unprompted review
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Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton

Dear Daren, Thank you very much for your kind words and for taking the time to leave such a positive review. We are delighted to hear that Ben and Mark provided you with attentive and professional service. It is always our aim to ensure every customer feels valued and well looked after. Kind Regards, Chat Shoker. Head of Business

Rated 5 out of 5 stars

Full 5 star service above an beyond…

Full 5 star service above an beyond very professional and knowledgeable across the transaction

November 28, 2025
Unprompted review
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Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton

Dear Tim, Thank you very much for your kind words and for taking the time to leave us such a positive review. We are delighted to hear that you found our service to be professional, knowledgeable, and above and beyond your expectations. It is always our aim to provide an exceptional experience throughout every transaction. Your feedback is greatly appreciated and serves as a wonderful encouragement to the entire team here at Sytner BMW Motorrad Wolverhampton. Kind Regards, Chat Shoker. Head of Business

Rated 5 out of 5 stars

Something Fishy at Sytner Motorrad

I've been a customer of BMW Motorrad in Wolverhampton and I've not always seen eye to eye with them, but over the last couple of years they have stepped up customer services. Who says there's no such thing as a free lunch?
Raj sorted the Fish and Chip event a treat (or was it a treat of an event)? Pity the weather wasn't better, but that's the UK in November I suppose.

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Raj

Great service from Raj. He kept me informed throughout the purchase process at all times and was incredibly helpful, informative and friendly. The bike was delivered promptly on time and in fantastic condition. Raj made the whole process really enjoyable.

October 25, 2025
Unprompted review
Sytner Group - Sytner BMW Motorrad Wolverhampton logo

Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton

Thank you very much, Ken, for your kind words and positive feedback. We’re delighted to hear that Raj provided such excellent service throughout your purchase.. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your experience with Sytner BMW Motorrad Wolverhampton. Kind Regards, Chat Shoker. Head of Business

Rated 5 out of 5 stars

Awesome experience here today !

I have been looking for a K1600 GTL for some time and wanted a test drive on one before purchasing - Sam looked after me from my initial enquiry to booking the test drive and sorting all the insurance etc !
He got the bike ready and walked me through all the buttons etc - Nothing was too much trouble
Mega coffee machine and 5 Star service all the way !

July 12, 2025
Unprompted review
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Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton

Thank you for your glowing review, Paul. We are delighted to hear that you had a positive experience at Sytner Wolverhampton BMW Motorrad. Our team takes great pride in providing exceptional service to our customers, and we are thrilled that Sam was able to assist you in finding the perfect K1600 GTL. We are also glad that you enjoyed our coffee machine and felt well taken care of during your visit. Thank you for choosing us and we hope to see you again soon. Kind Regards, Chat Shoker. Head of Business

Rated 1 out of 5 stars

Shocking workmanship

Informed via another BMW Main Dealer that the last "Mechanic" who serviced my bike stripped the threads on the Sump Bolt and tried to cover it up with what looks like a Locktite sealant. This has left me unable to get to work with who knows when I can get my bike fixed and back.
In addition to them missing a Cam Gasket leak which became evident following its first journey 3 miles after its service.
So much for buying a low mileage BMW with a full BMW Service History! Hopefully they will recitify this promptly. Sytner Chairman and UK BMW Customer Service involved so far

July 9, 2025
Unprompted review
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Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton

We are sorry to hear about your negative experience with our dealership. I understand the team have already been in touch with you to discuss this further. Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Absolute joke

Absolute joke, booked my bike in for a service, dropped off the Saturday before sales team excellent and e-mailed service to say bike was here and keys in safe. Roll on Thursday (day of service & MOT) expecting a phone call to say bike ready to collect, nothing. Chased Friday only to be told sorry didn't know your bike was on the premises!! and no work had been done. Was told bike would be done Monday and MOT Tuesday. Roll on Saturday collected the bike ok no problems, got home only to find my number plate missing, immediately returned to dealership to be told it must have fallen off on the way home, asked to see the CCTV footage of me leaving to see if it was on but was told no i couldn't see the footage. Safe to say I wont be using them again and would advise others not to, Sales team were excellent though.

June 28, 2025
Unprompted review
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Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton

Dear Mr Rowlings, We are sorry to hear about your recent experience at Sytner Wolverhampton. We apologise for the inconvenience caused. We understand your frustration and disappointment with the delay in servicing your bike and the missing number plate. We would like to assure you that we take all customer feedback seriously and we are constantly working to improve our services. We would like to invite you to contact our Service Manager Ashley Breeze, at ashleybreeze@sytner.co.uk to discuss your concerns further. We appreciate your kind words about our sales team and we hope to have the opportunity to regain your trust in the future. Kind Regards, Chat Shoker. Head of Business

Rated 5 out of 5 stars

Refreshing change

Wanted to buy a new motorbike and having previously dealt with dealers that that make it difficult to buy from, Raj at Sytner Motorrad was a breath of fresh air. The whole purchasing process was swift and pain free. I found Raj very attentive and responsive to any questions I may have had.

I would 100% recommend anyone thinking of buying a BMW motorbike to get in touch with Raj at BMW Motorrad Wolverhampton.

June 20, 2025
Unprompted review
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Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton

Thank you for your glowing review, Andrew. We are delighted to hear that you had a positive experience at Sytner Wolverhampton. Our team strives to make the purchasing process as smooth and hassle-free as possible, and we are glad that Raj was able to provide you with excellent service. We appreciate your recommendation and hope to see you again in the future. Kind Regards, Chat Shoker. Head of Business

Rated 5 out of 5 stars

Great experience from Raj and Mark…

Great experience from Raj and Mark during part exchange and purchasing new RT. Knowledgeable and friendly throughout. Will definitely use again

April 5, 2025
Unprompted review
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Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton

Thank you for taking the time to leave us a 5-star review, Julie. We are delighted to hear that you had a great experience with Raj and Mark at Sytner Wolverhampton BMW Motorrad. Our team takes pride in providing knowledgeable and friendly service to our customers, and we are glad that this was reflected in your experience. Kind Regards, Chat Shoker. Head of Business

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