Out standing sales team , Great experience. Matt was exceptional. 1 negative, I am stranded at home1 day after collection waiting for BmW assist , due to a dead battery . This was very disappoin... See more
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Out standing sales team , Great experience. Matt was exceptional. 1 negative, I am stranded at home1 day after collection waiting for BmW assist , due to a dead battery . This was very disappoin... See more
Company replied
I drove through awful weather to get to Sytner Motorrad Wolverhampton this morning to view a C400X scooter that was advertised (at a lower price on Auto trader than in the showroom actually!) I saw t... See more
Company replied
I was welcomed to the dealership by Raj who I have dealt with for a couple of years having bought a M1000XR from him in the past .Raj provides excellent service and I was very happy with a competitiv... See more
Company replied
I have been looking for a K1600 GTL for some time and wanted a test drive on one before purchasing - Sam looked after me from my initial enquiry to booking the test drive and sorting all the insuran... See more
Company replied
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Raby Street, WV2 1AS, Wolverhampton, England, United Kingdom
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Great service. Especially like the walkaround video from the technician. Great touch. Thank you 👍

Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton
If carlsberg did service teams!
Booked bike in,serviced in good time and paid a reasonable price.
The ladies on the service desk are very knowledgeable and answered all my questions.
The coffee while you wait is sound also.

Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton
Great service throughout. Waited whilst my bike was being looked at and was done and dusted promptly.

Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton
Everyone, at the dealership is delightful, service and sales always offer a professional yet very friendly service, so never a chore getting my bike serviced. Thank you.

Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton
The response was very good and timely and the support ongoing will be fantastic I’m sure. BMW Wolverhampton offer an excellent package better than anywhere I have seen.

Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton

Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton
Great service from Raj and team at Motorrad Wolverhampton. Friendly and great comms throughout the deal. When I collected my new bike after 2.5 hour trip I felt like a valued customer and Raj made me feel special. Nearly 60 years old so I've bought many bikes over the years and I can say hand on heart I will be back time after time with service like this. Thanks Raj

Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton
Top service from Mark Rivers, many thanks!
Love my new GS1300 😎🤘🏻

Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton
Very helpful, nothing was too much trouble.

Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton
Very good service second purchase with this company ,easy and straightforward to deal with .

Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton
Very professional outfit, Ben and Mark have been very attentive thank you
Daren lee

Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton
Full 5 star service above an beyond very professional and knowledgeable across the transaction

Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton
Wayne and Ben are a pleasure to deal with
Any problems are dealt with immediately
Liam who delivers the motorbikes if needed is always courteous and professional.
Great Company
Great service.
I've been a customer of BMW Motorrad in Wolverhampton and I've not always seen eye to eye with them, but over the last couple of years they have stepped up customer services. Who says there's no such thing as a free lunch?
Raj sorted the Fish and Chip event a treat (or was it a treat of an event)? Pity the weather wasn't better, but that's the UK in November I suppose.
Great service from Raj. He kept me informed throughout the purchase process at all times and was incredibly helpful, informative and friendly. The bike was delivered promptly on time and in fantastic condition. Raj made the whole process really enjoyable.

Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton
I have been looking for a K1600 GTL for some time and wanted a test drive on one before purchasing - Sam looked after me from my initial enquiry to booking the test drive and sorting all the insurance etc !
He got the bike ready and walked me through all the buttons etc - Nothing was too much trouble
Mega coffee machine and 5 Star service all the way !

Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton
Informed via another BMW Main Dealer that the last "Mechanic" who serviced my bike stripped the threads on the Sump Bolt and tried to cover it up with what looks like a Locktite sealant. This has left me unable to get to work with who knows when I can get my bike fixed and back.
In addition to them missing a Cam Gasket leak which became evident following its first journey 3 miles after its service.
So much for buying a low mileage BMW with a full BMW Service History! Hopefully they will recitify this promptly. Sytner Chairman and UK BMW Customer Service involved so far

Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton
Absolute joke, booked my bike in for a service, dropped off the Saturday before sales team excellent and e-mailed service to say bike was here and keys in safe. Roll on Thursday (day of service & MOT) expecting a phone call to say bike ready to collect, nothing. Chased Friday only to be told sorry didn't know your bike was on the premises!! and no work had been done. Was told bike would be done Monday and MOT Tuesday. Roll on Saturday collected the bike ok no problems, got home only to find my number plate missing, immediately returned to dealership to be told it must have fallen off on the way home, asked to see the CCTV footage of me leaving to see if it was on but was told no i couldn't see the footage. Safe to say I wont be using them again and would advise others not to, Sales team were excellent though.

Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton
Wanted to buy a new motorbike and having previously dealt with dealers that that make it difficult to buy from, Raj at Sytner Motorrad was a breath of fresh air. The whole purchasing process was swift and pain free. I found Raj very attentive and responsive to any questions I may have had.
I would 100% recommend anyone thinking of buying a BMW motorbike to get in touch with Raj at BMW Motorrad Wolverhampton.

Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton
Great experience from Raj and Mark during part exchange and purchasing new RT. Knowledgeable and friendly throughout. Will definitely use again

Reply from Sytner Group - Sytner BMW Motorrad Wolverhampton
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