I just wanted to say a huge thank you to both Aldi and Charlie who recently sold me a brand new Chery Tiggo 7. I am absolutely thrilled with the purchase but even more impressed by the way in which I... See more
Company replied
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I just wanted to say a huge thank you to both Aldi and Charlie who recently sold me a brand new Chery Tiggo 7. I am absolutely thrilled with the purchase but even more impressed by the way in which I... See more
Company replied
Excellent service from Charlie and Jacob at the Chery dealership in Sytner. Thanks for all your help!
Company replied
Great service in the Cardiff branch. Summer really helped us to narrow down our search based on our priorities. She was very encouraging and patient with us. Aldi in the branch was great at purchase/p... See more
Company replied
Good experience in Cardiff store. Served by Ollie who was relaxed and helpful. The store is undergoing a renovation so it was a bit cluttered but that’s to be expected
Company replied
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Penarth Road, CF11 8TT, Cardiff, United Kingdom
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Excellent service from Charlie and Jacob at the Chery dealership in Sytner. Thanks for all your help!

Reply from Sytner Group - Sytner Chery Cardiff
I just wanted to say a huge thank you to both Aldi and Charlie who recently sold me a brand new Chery Tiggo 7. I am absolutely thrilled with the purchase but even more impressed by the way in which I was dealt with by these two professionals. Their warm and friendly manner shone throughout and at no point did I feel rushed or pressured into making a purchase. I’m a very cautious person when it comes to buying a new vehicle, but every question and query I had was taken on board and answered without judgement. Thank you once again Aldi and Charlie for your time, patience and expertise. Ryan James

Reply from Sytner Group - Sytner Chery Cardiff
Shinay and Les at the Sytner Chery Cardiff store made the purchase of my Tiggo 8 easy and very pleasurable. They were both very knowledgeable about the car and the finance options. 10 out of 10

Reply from Sytner Group - Sytner Chery Cardiff
Good experience in Cardiff store. Served by Ollie who was relaxed and helpful.
The store is undergoing a renovation so it was a bit cluttered but that’s to be expected

Reply from Sytner Group - Sytner Chery Cardiff
Fantastic service during and after the deal. Naeem and Amardeep were great. Highly recommend them and Sytner Select Cardiff. I would go back to them for sure.

Reply from Sytner Group - Sytner Chery Cardiff
Great service from Keelan today while purchasing my new car. Took the time to explain everything needed and made me feel at ease getting a new car

Reply from Sytner Group - Sytner Chery Cardiff
Great service in the Cardiff branch. Summer really helped us to narrow down our search based on our priorities. She was very encouraging and patient with us. Aldi in the branch was great at purchase/payment and Shanay was a great help on the day of collection. All went smoothly, great service.

Reply from Sytner Group - Sytner Chery Cardiff
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