Sytner Group - Sytner Group Ltd Reviews 

43
TrustScore 2.5 out of 5

2.7

2 Penman Way, Grove Park, Enderby, LE19 1ST Leicester, GB


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Rated 5 out of 5 stars

Mine was an emotional sale of a virtually new Mini. Chriss Buss was totally respectful and acknowledged my situation empathetically. He was very personable and did exactly what he promised; (a rare oc... See more

Company replied

Rated 5 out of 5 stars

We are really impressed with the whole service provided by James Courtney at Sytner Group. Understood our situation with regard to our late father’s car, and through a couple of phone calls and exchan... See more

Company replied

Rated 5 out of 5 stars

Just sold my car through The Sytner group Leicester It was a really quick and trouble free transaction - from the initial telephone contact, through to the car being collected and the money being tra... See more

Rated 5 out of 5 stars

I've received truly excellent customer service from Syed Shah at Sytner Warranty Sales in Leicester. Syed helped me resolve a repair issue with my BMW and persevered to secure the required authorisati... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • 2 Penman Way, Grove Park, Enderby, LE19 1ST, Leicester, United Kingdom

  • 0116 282 1000

2.7

Poor

TrustScore 2.5 out of 5

43 reviews

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2.7

All reviews

(43)

12,572 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, very helpful & informative. A fantastic experience from start to finish .

December 7, 2021
Sytner Group - Sytner Group Ltd logo

Reply from Sytner Group - Sytner Group Ltd

Hi Mrs Walker, thank you for the 5 star review, we hope to see you again soon! Kind regards, the team at Sytner Group Head Office.

Rated 5 out of 5 stars

Great service by the whole team

Great communication, great service and got everything done whilst I waited.

November 29, 2021
Sytner Group - Sytner Group Ltd logo

Reply from Sytner Group - Sytner Group Ltd

Hi David, thank you for taking the time to leave us a review. We are pleased to hear you had a great experience with us. Kind regards, the team at Sytner Group Head Office.

Rated 5 out of 5 stars

Quality dealership

Quality service and advice during my purchase .

November 12, 2021
Sytner Group - Sytner Group Ltd logo

Reply from Sytner Group - Sytner Group Ltd

Hi Robert, thank you for your kind words. We hope to see you again soon! Kind regards the Team at Sytner Group Head Office.

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