Mine was an emotional sale of a virtually new Mini. Chriss Buss was totally respectful and acknowledged my situation empathetically. He was very personable and did exactly what he promised; (a rare oc... See more
Company replied
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Mine was an emotional sale of a virtually new Mini. Chriss Buss was totally respectful and acknowledged my situation empathetically. He was very personable and did exactly what he promised; (a rare oc... See more
Company replied
We are really impressed with the whole service provided by James Courtney at Sytner Group. Understood our situation with regard to our late father’s car, and through a couple of phone calls and exchan... See more
Company replied
Just sold my car through The Sytner group Leicester It was a really quick and trouble free transaction - from the initial telephone contact, through to the car being collected and the money being tra... See more
I've received truly excellent customer service from Syed Shah at Sytner Warranty Sales in Leicester. Syed helped me resolve a repair issue with my BMW and persevered to secure the required authorisati... See more
Company replied
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
2 Penman Way, Grove Park, Enderby, LE19 1ST, Leicester, United Kingdom
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Great service, very helpful & informative. A fantastic experience from start to finish .

Reply from Sytner Group - Sytner Group Ltd
Great communication, great service and got everything done whilst I waited.

Reply from Sytner Group - Sytner Group Ltd

Reply from Sytner Group - Sytner Group Ltd
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