Why sell a warranty that covers up to the value of the car (15,900) but then saying it is not economical for you to repair the vehicle. You could put a new engine and a gearbox into the car fo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I never thought I’d have a 5 star experience buying a car but Brayden & Vass at Sytner Select Nottingham have proved me wrong! From the moment I entered the showroom the service I received from Brayd... See more
Company replied
Visited Sytner Select Nottingham looking to replace car. Tyrell the adviser there was the best customer adviser/car sales that I have ever dealt with. Going back in September to make sure the replacem... See more
Company replied
I had the pleasure to meet Mathew Tomy,part of the sales team, who helped me purchase my car. Mathew took the time to listen to my questions and answered them openly and honestly. He had a genuine... See more
Company replied
Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Unit 1 Enterprise Way, NG2 1EN, Nottingham, United Kingdom
- 0115 934 1414
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from all the team…
Excellent service from all the team from start to finish, will certainly be returning in the future

Reply from Sytner Group - Sytner Select Nottingham
Fantastic
Allen was fantastic. This is my first car and he and Declan and Lisa were fantastic from start to finish and so reassuring.

Reply from Sytner Group - Sytner Select Nottingham
Very helpful staff
Very helpful staff, kept us informed throughout the hole process, would recommend

Reply from Sytner Group - Sytner Select Nottingham
Allen was very polite and respectful…
Allen was very polite and respectful when dealing with dad's purchase. Offered us a great deal and was mindful to point out all relevant information about the car and its suitability. Would absolutely recommend Allen and Sytner to friends and family.

Reply from Sytner Group - Sytner Select Nottingham
Excellent Service
Recently purchased my wife a new car from Sytner select in Nottingham and the whole experience was excellent and the advisor Simon was absolutely brilliant, couldn’t recommend them enough

Reply from Sytner Group - Sytner Select Nottingham
Great efficient service
Simon and Ashley made the whole experience simple and straightforward. Very happy with my new car.

Reply from Sytner Group - Sytner Select Nottingham
Jess and Jamie were wonderful
Jess and Jamie were wonderful, very attentive

Reply from Sytner Group - Sytner Select Nottingham
Simon was very helpful all the way…
Simon was very helpful all the way through. Well presented and easy process. Very pleased to head away with a car - cheers Simon!

Reply from Sytner Group - Sytner Select Nottingham
Very slick car purchase
Very slick car purchase. Jack was very friendly and helpful.

Reply from Sytner Group - Sytner Select Nottingham
What excellent service yet again from…
What excellent service yet again from sytner select nottingham. I wish to mention Allen was delightful and went through the process with a warm personality and professionalism from beginning to end.
Also Jamie and Declan for all the advise which was clear professional and precise.
Great team Lovely Car...Thankyou. Mel.

Reply from Sytner Group - Sytner Select Nottingham
Allen at Sytner Nottingham is fab!
Allen at Sytner Nottingham has been absolutely incredible on the process of purchasing my new Ford Fiesta St Line! Customer service is absolutely top notch and they have done everything they possibly could to make the process smooth. 100% recommend these guys!

Reply from Sytner Group - Sytner Select Nottingham
Great experience
Went in just to look and found the perfect car. The guys Adam and Declan were very helpful and accommodating, managed to sort taking the car the same day with no real wait after signing papers. Was a lovely experience and it was definitely down to them two, would definitely buy and shop here again in the future.

Reply from Sytner Group - Sytner Select Nottingham
Just bought a car from Sytner Select
Well structured process that made it simple to buy a car and well explained by Allen, Declan and Lisa.
Staff gave lots of helpful and detailed information at each step

Reply from Sytner Group - Sytner Select Nottingham
We purchased a car in February
We purchased a car in February, slight issue with it however both Adam Townsend in Sales and Paige in service were very helpful in sorting it out, would definitely recommend them.

Reply from Sytner Group - Sytner Select Nottingham
£99 reservation fee not worth the paper it’s written on !
I paid a £99 reservation fee for a car which according to the terms and conditions would be taken off sale for 48hrs or so I thought !
I tried to arrange a test drive only to be told that someone else was in a test drive in the car I’d reserved ! I argued that the car couldn’t be sold as I’d paid to reserve it but the salesman wasn’t interested.
I asked for his manager to contact me to discuss the matter only to be contacted by the same salesman to say he had sold the car!!!!!
How can this be allowed ? His excuse was that the other person was in negotiations when we first contacted them and lied that he’d told us they were on a test drive … all they were interested in was in a sale , no doubt if the people on a test drive hadn’t bought the car the reservation would have stood .
Just be aware your £99 reservation will only stand if no one else buys the car before you get chance !!!

Reply from Sytner Group - Sytner Select Nottingham
First class facilities and excellent…
First class facilities and excellent staff product information, polite and efficient staff giving excellent advice and information.

Reply from Sytner Group - Sytner Select Nottingham
Very friendly staff- and no pressure to…
Very friendly staff- and no pressure to buy which was a good approach . Allen was great, very approachable when it came time to view the car which was a used electric Mini.
Test drive was good a brief explanation of the car specifications which was helpful.
Declan (Allen’s manager) took time to explain deals and gave us a good offer on a complete package.
I would definitely buy from these guys again.

Reply from Sytner Group - Sytner Select Nottingham
Jamie & Alan 2 guys sorted evry thing…
Jamie & Alan 2 guys sorted evry thing out with no hassle made it easy and a pleasure to do business 👍👍

Reply from Sytner Group - Sytner Select Nottingham
First Class
First class service from Simon and Adam. A slick and professional customer service from walking into the showroom through to being handed the keys of my new car. Thank you!

Reply from Sytner Group - Sytner Select Nottingham
Dodgy Scums!
CarShop NOTTINGHAM (now calling themselves Sytner Select). A salesperson named Jack sold me a faulty BMW for £10K. Only had the car for 2 weeks and started to have issues with a LIM Failure fault and then a day later all the functions on the steering wheel stopped working. A week into driving the driver side mirror fell out and I had to get that fixed at my local garage. The hand break is loose, air pressure wheel sensor is faulty, oil leak, etc.
You put trust in a company to sell safe and reliable cars, which are roadworthy. It’s shameful and incompetent that Sytner would allow sell unsafe vehicles. DO NOT BUY A VEHICLE FROM THESE ROGUE TRADERS.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







