T4mation Reviews 

67
TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Well this seems the only way you get any visual contact with this elusive, crap company. Paid a £150 for High Gloss Grey kick board under the rear seat. Which was to match the kitchen, which was super... See more

Rated 1 out of 5 stars

Ordered a rock and roll bed with cabinets at the start of December. Had a list of false promises up until March. Cancelled the order. Luckily I did the order via finance. The finance company investig... See more

Rated 1 out of 5 stars

very poor service and not good to do business with, No interest in taking an order and tells his boy to tell you on the phone "email him if you need to know anything" and guess what he doesn't answer... See more

Company replied

Rated 5 out of 5 stars

Got a pop top done with a custom purple gel coat Top quality workmanship Looks fantastic. Stephen was pleasant and knowledgeable freely giving advice not only about roof but also other aspects of... See more

Company details

  1. Camping Store

Written by the company

Making memories not just vans!


Contact info

2.0

Poor

TrustScore 2 out of 5

67 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.0

All reviews

(67)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Couldn't be happier!

Couldn't be happier with the service. I ordered unit for my T4 van. They arrived late but Stephen was always on hand to chase things up for me. It was the courier who was delayed, not T4mation. During fitting the units my hubby damaged a drawer front. Stephen sent me a new one free of charge, again, great customer service. Couldn't be any happier with this company. Well done!!

October 22, 2021
Unprompted review
T4mation logo

Reply from T4mation

Hey Jenny,
Thank you so much for your kind words and review. We got there in the end!
The units look stunning in your van.
Thanks again and many happy adventures.

Rated 5 out of 5 stars

Side top up roof

Stephen installed a top up roof with board bed to hight standard, quality of the product is very good.
Some extra work has been done including VW logo in two places.
Good communication from beginning to the end.I have some problems with payment as my bank didn't released founds but that didn't stop Stephen to let me go with the van back home.
Finally payment was released after 24 hrs.
So I do appreciate that kindness.

October 13, 2021
Unprompted review
Rated 5 out of 5 stars

I have just had some work carried out…

I have just had some work carried out by Stephen at t4 mation inc side lift pop top insulation carpet to sides of van, leasure battery and some other bits and pieces, I am over the moon with all these jobs and I will not hesitate to recommend him to my friends 😀

October 11, 2021
Unprompted review
Rated 5 out of 5 stars

Extremely satisfied with t4mation

Extremely satisfied with the customer service, kept in contact to let me know when stock was available and booked me in. I had the 5th gear upgrade and the moment I arrived I was welcomed and there was no hesitation and got straight on with the job. Extremely knowledgeable.
I will return in the future

September 28, 2021
Unprompted review
T4mation logo

Reply from T4mation

Thank you so much for taking the time to share your experience.
It’s a small thing but means a lot to us.

We wish you many happy travels. Anything you need in the future just ask!

Rated 5 out of 5 stars

I have recently visited T4Mation

I have recently visited T4Mation.
I can’t begin to tell you how positive the experience is that I have had with them.

I bought a T4Mation pop top from a local to us fitter however the fit was very substandard and actually damaged our pop top!

I reached out to T4Mation on Facebook and thank goodness I did! Nothing has been too much trouble! I visited the workshop with my van a couple of weeks ago, despite a long day working on our van, the roof was just not able to be saved. I spent a fair amount of time at the workshop watching the attention to detail put in by the owner and learning really important pieces of knowledge from him. (I’m a female in my 20’s with a van that’s older than me so any good wisdom is very much appreciated!!)

I then returned with my van yesterday. T4Mation completely replaced the roof for a more than reasonable price. The quality of his work is amazing! My 1994 T4 looks brand new again! Whilst the van was there he even tinted our rear window for a very competitive price and had checked the brakes and handbrake making me aware that some safety work needs carrying out. He explained it was the reason the brakes felt as I described “bumpy”.

Honestly, the service I have received has been top quality and I will not hesitate to return for any further works!!
The owner is the most patient and friendliest man I think I have ever met, nothing is too much trouble and he has taken the time to dumb things down and explain them to me so I know what’s going on with me van!

Thankyou so much T4Mation for your high quality hard work on my van Ivy, she’s looking fab!!

August 6, 2021
Unprompted review
T4mation logo

Reply from T4mation

Wow amazingly kind words thank you so much.
It’s a shame you had a less than great experience with a local fitter but glad we could help and put things right for you.

My self and the team wish you all the best and many happy travels.

Thank you again 🤙

Rated 1 out of 5 stars

Avoid there are better suppliers

Last review removed as it breached Trust pilots guidelines.
However it does not change the fact that I was sold a pop top that was not fit for purpose.
I am not alone in having issues of quality with this company or indeed having to be on the end of a backlash from the owner when trying to resolve issues.
Missing parts were never sent and was told by the owner that I was a learning curve for his business and they would take on board the issues raised and change the way they done things. Yet I am currently still out of pocket.
Ironic that the seller suggests I am the only one with issues yet I have had others contact me with regards to the companies poor workmanship
Pathetic to blame a substandard product on fitting saying it causes a poor standard top to sag and to have marks where the struts have no strength support..
As regards to the "blackmail" comments in the sellers response I simple suggested to them that if they resolved my issue I would have no need to let others know how bad they are on social media. No blackmail just facts. They didn't resolve my issue so I posted a bad review. That's how reviews work

July 20, 2021
Unprompted review
T4mation logo

Reply from T4mation

Hi Ian,

It’s a shame you feel this way. However you know that the issues you have were caused by incorrect fitting by your installer ready set mow LTD.

Your fake report allegedly made by the dove company ltd is just that not worth the paper it’s written on.

You need to be looking at your “professional” installer as this was nothing to do with us or our product.

It is a shame you are out of pocket and we kindly offered a solution making a specific bracket just for you.

This has now been taken out of context by you and we can’t help you further. Trying to be polite our “learning curve” was that we could believe how a so called professional could get things so very very wrong.

Your threats and black Mail regarding bad reviews and everything you put on social media will not work in your attempt to get a replacement.

You are the only one who has had any issues of this kind and that is due to you poorly installing the roof causing damage.
In short we will not be giving you a refund or a replacement as it comes down to misuse.

Hope you have a pleasant day.

Rated 1 out of 5 stars

Poor

Very poor comms. Extremely disappointing.

May 20, 2021
Unprompted review
T4mation logo

Reply from T4mation

Hi Chris,

Sorry you feel the communication is poor. If you would like to get in contact as we can’t actually see any communication from yourself.

We find it difficult that you are unhappy with what you claim to be poor communication but yet you have not attempted to communicate at all.

Viewing your history also looks like there is a pattern of just leaving poor 1 star reviews no good reviews for any one.......

Rated 5 out of 5 stars

Sliding side window

Took my T4 in for a sliding window fitting in the sliding door. On the morning of the day it was due to be fitted the van decided to spring a fuel leak (T4 life!) Rang Steve to explain what had happened and to rearrange the appointment. He immediately said he’d be able to fix the leak at the same time he fitted the window! Dropped the van with him and a few hours later he’d fitted the window, changed the fuel hoses and also fixed an issue I’d had with the central locking! Great workmanship and really happy with the service, will definitely be using him again for future work.

May 3, 2021
Unprompted review
Rated 5 out of 5 stars

Top work from these guys

Cannot fault the work from these guys. Very helpfull with ideas I had. Kept me updated with dates and times to do the work. My bed and seat covers have been made to a high standard and have transformed my T5 to a much better camper.

March 3, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible workmanship

and delivers an aprentesises first attempt. I gave him the chance to fix an issue and he bodged it again. The man is a charlatan. Tried to pass off rust off miss matched metals as "Amber wax". He takes on to much work and stuff that is well above his skill level.

He told me he puts engine oil in a gear box.

And that will tell you everything you need to know about the man.

AVOID

February 22, 2021
Rated 5 out of 5 stars

Great work!

I booked in with Stephen at T4Mation,

Originally I booked in for 5th gear mod, side elevating pop top and stance+ coil overs fitted.

I had a few questions for Stephen regarding the 5th gear mod, but I was unsure if it had already been done, so I asked a few questions about the RPM the van should sit at @70MPH, he gave me the answers I was looking for and the mod had already been done, so without his knowledge I would have happily paid for something that has already been done.

The pop top is fitted to a very high standard, I test drove a VW with a pop top before and the roof squeaked very loudly every time I hit a bump, but the roof Stephen has fitted doesn’t make a sound when driven!

Stephen also kept me updated daily on the progress of my van, although it ran over the time we had agreed, he just wanted to make sure that the vehicle was finished to the highest standard!
we spoke regularly to make sure I didn’t make a wasted journey.

I will not be hesitant to take my van back to Stephen when I require future work on the van!

February 18, 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service from T4mation

Great customer service from T4mation! They went out of their way to help with my order and were quick to respond to my questions.
Very happy with the quality and price of the diesel heater bracket from them. I will definitely be a returning customer.

February 9, 2021
Unprompted review
Rated 1 out of 5 stars

Conman

Conman, steals your money and refuses to send items. He then refuses to refund or send a tracking number.

Over 20+ customers have come forward within the last 24 hours to say he’s stolen their money and run. Claims it’s customers fault. See the reviews and posts on Facebook and google.

January 20, 2021
Rated 5 out of 5 stars

Hero’s at T4 Mation

I was close to Leeds and I had seen T4 Mation’s Store on line and want to pop in and buy some bits for my T4 camper van. However things did not go quite as I was expecting. I parked up where the Sat Nav had said but couldn’t see T4Mation’s Unit. I switched the Van off and me and my Mother decided to find it on foot as it is in a built up area. After a short while we managed to find T4Mation’s Unit and saw a gentleman called Steve. We asked if this was a shop and we where informed that this is his workshop unit and he holds only limited stock on these premises. But if you let them know want you want in advance you can arrange pickup from this location. I decided to leave my Mother at the Unit and go and fetch the van. When I got to the van it would not start so I returned to the unit to let my mother know. I told my Mother and the two gentlemen (both called Steve) that my van wouldn’t start. Steve the owner of T4Mation said that he will come and have a look to see if he could help get it started. He did some testing with a Voltmeter and Said that he suspected that the starter motor had gone, he said that it should bump start and helped me to bump start the van. The van bump started straight away so I drove the short distance back to the unit where Steve told me how to change the start motor. He said that there are 2 types of starter motor for my van (one with a clutch and one without) and the best thing todo would be to remove the old one and use the number off it to order the new one , as you have to exchange them anyway. So I went about removing the belly pan and the starter motor as directed my Steve (he was very busy earning his live in so he couldn’t do it for me but could lend me some what I needed) after about half an hour I had the starter motor off and took it to Steve and he used the number to order the replacement. The replacement would be here in appropriately 1 hour. The other Steve offered me and my Mother a drink while we waited for the part to arrive. I was I the presses of converting my VW T4 into a camper van and both Steve’s gave me sound advice about the different processes involved. Once the part arrived I fitted the replacement starter motor and reconnected the battery and gave her a test before refitting the belly pan. She started first time. I was having a bit of difficulty refitting the belly pan. So when Steve came to check my progress he gave me helped me to put it back on. I am extremely greatfull to both Steves for their hospitality, help and advice and I highly recommend T4Mation. I will be back in the future as I have now found a very knowledgable and friendly company for the majority of my camper van conversion requirements. Thank You.

February 20, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look