Tablet2Cases Reviews 812

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Dear Tablet2Cases We have Bought several times from you and in the last order we had an issue that we received the wrong cases, We actually send these cases to Venezuela and the cases are all the wa... See more

Company replied

Rated 5 out of 5 stars

Highly recommend dealing with Tablet2Cases to everyone - I have been an Online Shopper for many years now, but these guys go ABOVE AND BEYOND to help their customers! AND what's more, their items are... See more

Company replied

Rated 5 out of 5 stars

Even though my order was lost by shipment company's fault, they offered to send me a new one without any complain or even refund me, whichever would please me. I'm more than satisfied by their commerc... See more

Rated 5 out of 5 stars

Just got my Tablet Executive Folio with the built in mouse pad , leather looks impeccable i only used the key-board once seems that is responding very well. I'm very satisfied with the purchase, will... See more

Company details

  1. Computer and Accessories Store
  2. Computer Accessories Store

About Tablet2Cases

Written by the company

How many times have you dropped your tablet and shattered the screen? Those sleek little rectangles bring loads of joy, but at some point it always ends in broken glass & misery. Protective cases save tablet’s lives.

But you deserve more than a good case. You deserve great quality and functionality at a great price. At Tablet2Cases that’s what you get. With our team of highly trained experts keeping up with the latest trends and developments, you always get the best value, guaranteed.

Quit replacing screens and join us as we redefine the meaning of affordable tablet protection.

Contact info

3.8

Great

TrustScore 4 out of 5

812 reviews

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1-star

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Rated 1 out of 5 stars

I never received the product

I never received the product. You stole my money. STOP emailing me.

July 23, 2020
Unprompted review
Tablet2Cases logo

Reply from Tablet2Cases

Hello Monique,

Thanks for your review.

Tablet2Cases is an online seller of tablet and mobile phone accessories. We established back in 2011 when the first iPad came out.

Besides the online store, we sell on other major online marketplaces across the globe and over 1M sales.

I am sorry to hear that you feel scammed. We won't be here for a long while if this was our primary goal.

Your parcel has been delivered ten days ago-July 14th, to be exact.

In many situations, the below steps will help to locate your package. If you have not already done so, then please try the following:

- Verify the shipping address.
- Look for a notice of attempted delivery.
- Look around the delivery location for your package.
- See if someone else accepted the delivery (family member, neighbor).
- Some packages travel through multiple carriers; please check your mailbox or the usual place where you receive mail.
- Wait 24 hours - in rare cases, packages may say delivered up to 24 hours before arrival.

I am writing to you directly to help you retrieve your order.

Looking forward to hearing back from you.

Best regards,

Erma
Tablet2Cases - Head of Support

Rated 5 out of 5 stars

Absolutely love my iPad protective…

Absolutely love my iPad protective case.
Maybe for kids but I’m 68 and can now hold my iPad without it slipping or getting finger prints just from holding it. The handle is great for taking from room to room. Again no fingerprints and so easy to carry without chances of it falling.

July 23, 2020
Unprompted review
Tablet2Cases logo

Reply from Tablet2Cases

Hello Marsha,

Your feedback is precious to us. Thank you for giving us a stunning five stars!⭐️⭐️⭐️⭐️⭐️

What really matters most is that you are happy with the purchase.

If you have any further questions regarding the item or any other cases that you might be interested in, please do not hesitate to get in touch and we will be more than happy to assist you.

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 5 out of 5 stars

Thank you for the excellent customer…

Thank you for the excellent customer service.

July 22, 2020
Unprompted review
Tablet2Cases logo

Reply from Tablet2Cases

Hello Renee,

You just made our day for giving us an amazing 5 stars!

Providing great customer service is always what we are aiming to give to our customers. We always thrive to maintain this sole mission. I am so happy you voicing out your positive buying experience with us.

Thank you so much from the bottom of our hearts! ❤️

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 4 out of 5 stars

I ordered the wrong size and they…

I ordered the wrong size and they wanted so much info to return it that I bought another one. I still have the one that doesn’t fit and am not happy. That being said, they contacted me quickly and looks like I will get a refund. Thank you.

July 22, 2020
Unprompted review
Tablet2Cases logo

Reply from Tablet2Cases

Hello Sharon,

Thank you for the review.

I am sorry to read that the team's exchange process was not to your liking.

We only asked for your exact iPad model and a photo to avoid the recurrence of the problem once a replacement is shipped out.

Our ultimate goal is to provide a positive buying atmosphere and the support team is very committed to valued clients like you. However, we cannot do this alone, please help us help you with the concern.

If you can reply to our email so we can move forward with an exchange or return, that would be fantastic!

I am looking forward to hearing back from you.

Best regards,

Erma
Tablet2Cases - Head of Support

Rated 5 out of 5 stars

Responsive and trustworthy

When I couldn't find an order confirmation in my email (it was hidden in my promotions folder) they quickly responded to my message on thier site giving me the tracking details for my shipment. Though they ship from Hong Kong, I paid the extra $11 to get it quickly and it was definitely worth it.

July 22, 2020
Unprompted review
Tablet2Cases logo

Reply from Tablet2Cases

Hello J Palmer,

I truly appreciate you giving us those sweet 5 stars. ⭐️⭐️⭐️⭐️⭐️

It is always our goal to give satisfaction with our customers not just with the product you purchased but for your entire buying experience.

Thank you again for being an amazing customer! 😊

Have a wonderful day and stay safe always!

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 5 out of 5 stars

Very satisfied with product.

July 21, 2020
Unprompted review
Tablet2Cases logo

Reply from Tablet2Cases

Hi Sandra,

Thank you for the product feedback.

Your opinion about our business is kind of a big deal for us. So thank you very much again for being a loyal, superstar customer! ⭐️

Write to us the next time you will want to buy again, and we will provide you with the best possible deals and options that you will not find online.

Thank you once again for your ecstatic words.

Best regards,

Erma
Tablet2Cases - Head of Support

Rated 1 out of 5 stars

You canceled on me ...

You canceled on me .... why?

July 21, 2020
Unprompted review
Tablet2Cases logo

Reply from Tablet2Cases

Hello Rick Erickson,

Thank you for the review.

A thousand apologies for this situation and for the inconvenience this may have caused.

I want to bring you back to our initial email.

We have found that the folio case is discontinued for upgrade purposes, therefore we were unable to ship it to you.

A full refund was provided as we were not able to find any other product to recommend.

I am writing to you again to provide more information and offer any form of assistance we can find.

Though the order did not go as expected, we are still hoping to do business with you in the future.

Sincerely,

Erma Lozada, Head of Support
Tablet2Cases

Rated 5 out of 5 stars

Perfect case!

Perfect case! I loved that I was able to get support in choosing the right product. The team was very responsive and helpful and the case is perfect for my young daughter. 5 stars for sure!

July 20, 2020
Unprompted review
Tablet2Cases logo

Reply from Tablet2Cases

Hello Farrar,

I really appreciate you leaving us with sparkling stars and that you have high regard for the product and service you received from the team.

Our company values put customer satisfaction as the top priority, and we are very committed to our customers.

Your review confirms we have achieved this sole mission, which is to provide a happy buying environment online. 😊

Thank you again for being an awesome customer! ⭐️

Best regards,

Erma
Head of Support - Tablet2Cases

Rated 1 out of 5 stars

Case does not fit properly

Case does not fit properly! It does not completely close over the tablet

July 20, 2020
Unprompted review
Tablet2Cases logo

Reply from Tablet2Cases

Hello Katherine,

Thank you for the review.

I am very sorry to read that the Bam Bino rugged case was not the perfect fit for your iPad model.

These mishaps can happen as it seems, Apple company has been producing as many iPad products per year. 😄

Your peace of mind is our top priority, and nobody wants to leave that iPad unprotected, so I have reached out to you via direct email to find out the exact issue and offer the most convenient resolution.

Let's get this started! So I am looking forward to your reply. 🙏

Best regards,

Erma Lozada, Head of Support
Tablet2Cases

Rated 4 out of 5 stars

Not received the item yet and its very…

Received the item finally but It's a little expensive.

July 19, 2020
Unprompted review
Tablet2Cases logo

Reply from Tablet2Cases

Dear Manikandan,

Thank you for the feedback. I apologize for making you feel this way. This is not the buying experience we want to share with you.

Our shipment is usually faster, but with the evolving situation lately, mail and parcel services are severely impacted.

Many shipping operators have also suspended mail operations, and there are less air and land transportation available.

Our shipping partners are delivering parcels within the delay. Despite these challenging times, we are doing the best we can given the logistics options available on that day.

We have also mentioned the shipping timeframe during the checkout process.

Your peace of mind is our top priority, and I want to find the most convenient solution for you. I have reached out to you via email, and I am looking forward to your reply.

Best regards,

Erma Lozada, Head of Support
Tablet2Cases

Rated 5 out of 5 stars

Perfect fit case for my iPad 5

Perfect fit case for my iPad 5. Easy to put in and take out. Comes with a screen protector also.

July 18, 2020
Unprompted review
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Reply from Tablet2Cases

Hello Christoppher,

I really appreciate you leaving us with sparkling stars and that you love the rugged case.

Your positive words are a confirmation of the dedication we put in every work we do. It made us all happy.

Our company values put customer satisfaction as the top priority, and we are very committed to our valued clients like you.

Thank you for giving us this proverbial pat on the back, you've made our day!

We will strive to deliver exceptional experiences consistently.

Best regards,

Erma
Head of Support - Tablet2Cases

Rated 4 out of 5 stars

blue kid protected case

I’d give you a five if you had my case in stock. Customer service was very accommodating. I got the case I wanted just later than I anticipated.

July 18, 2020
Unprompted review
Tablet2Cases logo

Reply from Tablet2Cases

Hello Wyatt,

Your feedback means a lot to us.

Thanks for taking the time to share your feedback. It means so much when our best customers share their experiences with the whole world.

I'm glad that you are happy with the product despite the issue.

Have a great day and stay safe always!

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 5 out of 5 stars

Good product❣🙏

Good product

July 17, 2020
Unprompted review
Tablet2Cases logo

Reply from Tablet2Cases

Hello Julie,

Thank you for giving us a sparkling 5 stars. ⭐️⭐️⭐️⭐️⭐️

This really means a lot to us and most especially you telling everyone about how good our product. You just made our day!

If you have any further questions please do not hesitate to get in touch.

Have a wonderful day and stay safe always! :)

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 5 out of 5 stars

Great product

Great product. Purchased it for my son who uses his iPad for communication purposes. It’s nice, durable and comfy.

July 17, 2020
Unprompted review
Tablet2Cases logo

Reply from Tablet2Cases

Hello Elizabeth,

I really appreciate your sparkling review for us!

We are delighted to know that you love our Bounce Strap Rugged Case. As one of those small businesses, we always strive to produce the best quality products in the market.

Thank you for trusting Tablet2Cases!

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 5 out of 5 stars

The case is really cool!

The case is really cool!! My son loves it. It's very sturdy, I know the tablet is well protected inside the case.

July 15, 2020
Unprompted review
Tablet2Cases logo

Reply from Tablet2Cases

Hello Sonny,

I appreciate your time and effort in sending us stars on Trustpilot.

The functionality and design of the rugged case make your tablet look like wearing a spacesuit itself. 😄

Your peace of mind throughout the buying experience matters most. We do our best to serve our customers like you better.

Thank you for voicing out your thoughts and for being a valued client.

Its customers like you that make our job enjoyable. We look forward to doing business with you again. 🙏

Best regards,

Erma
Head of Support - Tablet2Cases

Rated 5 out of 5 stars

Like a glove

Love this case. Perfect fit.

July 15, 2020
Unprompted review
Tablet2Cases logo

Reply from Tablet2Cases

Hello Donny,

I really appreciate you leaving us with sparkling stars and that you love the rugged case.

Your positive words are a confirmation of the dedication we put in every work we do. It made us all happy.

Our company values put customer satisfaction as the top priority, and we are very committed to our valued clients like you.

Thank you for giving us this proverbial pat on the back, you've made our day!

We will strive to deliver exceptional experiences consistently.

Best regards,

Erma
Head of Support - Tablet2Cases

Rated 5 out of 5 stars

Fast delivery and the case fit my son's…

Fast delivery and the case fit my son's tablet.

July 15, 2020
Unprompted review
Tablet2Cases logo

Reply from Tablet2Cases

Hello Nina,

I really appreciate you leaving us with sparkling stars and that you have high regard for the product and service you received from the team.

Our company values put customer satisfaction as the top priority, and we are very committed to our customers.

Your review confirms we have achieved this sole mission, which is to provide a happy buying environment online. 😊

Thank you again for being an awesome customer! ⭐️

Best regards,

Erma
Head of Support - Tablet2Cases

Rated 5 out of 5 stars

Great keyboard/case!

I had the same case before, but my little dog jumped on it when it was opened, & broke it. I got my new one, & am as happy with it as I was with the old one! Thank you! Great keyboard/case!

July 14, 2020
Unprompted review
Tablet2Cases logo

Reply from Tablet2Cases

Hello Katherine,

I really appreciate your shining review for us! ⭐️⭐️⭐️⭐️⭐️

We are delighted to know that your kiddos love our Buddy case. As one of those small businesses, we always strive to produce the best quality products in the market. Your positive words made us feel like we achieved that goal!

So thank you so much from the bottom of our hearts! ❤️

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 5 out of 5 stars

Perfect affordable case

Perfect affordable case to use so my kids do not drop and break my tablet. Also works great because the handle doubles as a stand so you can easily stream movies and shows.

July 13, 2020
Unprompted review
Tablet2Cases logo

Reply from Tablet2Cases

Hello Kayla,

A thousand thanks for giving us a sparkling 5 stars. ⭐️⭐️⭐️⭐️⭐️

This really means a lot to us and most especially you telling everyone about the rugged case. You just made our day!

If you have any further questions please do not hesitate to get in touch.

Enjoy the case! :)

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

Rated 4 out of 5 stars

Seems to be a decent shock proof cover…

Seems to be a decent shock proof cover for ipad. My only complaint is for the difficulty I had in trying to peel off the blue protective film on screen cover (it needed a tab to support peeling it off).

July 12, 2020
Unprompted review
Tablet2Cases logo

Reply from Tablet2Cases

Hello Claire,

Thank you for your feedback and for giving us 4 stars despite your difficulty in removing the blue film.

These stars will help our small business deliver better. If you’re struggling with anything about the product, I encourage you to send us an email.

Best regards,

Rafhael
Customer Support Specialist
Tablet2Cases

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