One star only because it wouldn’t let me give zero. 2026 Chevy Trax. Product does not fit at all and is dangerous under the driver side pedals. Backseat does not fit at all. Cargo area does not fit at... See more
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Don't go near this company, all scammers trading under different names. Cannot be trusted. yourcarparts.co.uk is another one of their scanning companies. Ring if you don't believe me, same voicemail.... See more
Absolutely disgusting customer service! Mats 3 weeks late constantly chasing item mats came yesterday dreadful workmanship the personalisation is shocking it’s actually stitched into a crap piece of... See more
none or little feedback lost or missing orders website shows tracking number which carrier has no knowledge in a word avoid like the plague well product has arrived. company sent by a... See more
Company replied
Company details
Information provided by various external sources
Tailored Car Mats provides the best quality of car mats in UK. Shop & buy online for a wide range of tailored car mats, floor car mats & rubber car mats.
Contact info
Woodland Hills 23, CW3 9HN, Madeley, United Kingdom
- www.tailoredcarmats.com
1.2
Bad
118 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Terrible customer service
Terrible service. Sent wrong product that doesn't fit. Repeated email, phonecalls and voicemails are ignored.
Now a month in and still haven't received either the correct product or a refund.
Avoid these cowboys at all costs. Will be taking them to the small claims court
April 6, 2021
Unprompted review
Absolutely appalling service.
Absolutely appalling service.
Still waiting for a refund after 4 weeks of emails and calls. Fobbed off each time with "someone will be in touch shortly"..... well, I'm still waiting.
Order no:YCP0107648
Please get in touch!
October 19, 2020
Unprompted review
Reply from TAILOREDCARMATS.COM LIMITED
Hi Mark, you have confirmed via email that your refund was processed within 30 days, as we set out in our terms and conditions of sale.
Kindly update your review.
Regards,
Customer Services.
Excellent quality and perfect fit
Excellent quality and perfect fit. Much better than originals.
October 13, 2020
Red Carpet Treatment!
I ordered bespoke car mats for my wife's Mini which were inscribed with her name. They were delivered on time,
were well made and the price was reasonable.
October 13, 2020
I bought these mats for my “new” car…New Mats
I bought these mats for my “new” car and wasn’t disappointed. Very good quality and fitted as expected. I chose black with red trim - very classy !!
October 13, 2020
Ordered car mats for e-golf
Ordered car mats for e-golf. They arrived within the time promised. I fitted them. They look great. Satisfied customer.
October 12, 2020
Very Good quality car mats
October 9, 2020
Excellent service
October 9, 2020
Great mats for my new car
Great mats for my new car. Quick delivery and easy to order
August 19, 2020
Unprompted review
good quality product
August 19, 2020
Unprompted review
Great thanks
August 19, 2020
Unprompted review
Website was very easy to use
Website was very easy to use . Ordering simple, good delivery lead times
August 19, 2020
Unprompted review
Very pleased
Very pleased. Website easy to navigate. Ordering process simple. Price good. A good quality product. Would use again.
August 18, 2020
Unprompted review
Great product and great service.What…
Great product and great service.What more could you ask for.
Good company.
August 18, 2020
Unprompted review
Good quality and speedy dispatch
August 17, 2020
Unprompted review
The mats are fine thanks
The mats are fine thanks, quality is good as well for the money.
August 17, 2020
Unprompted review
Excellent mats
My husband was delighted with the set of mats I ordered for him. He feared they would not fit, but they were perfect. Delighted with fit, quality and price. Would highly recommend
August 17, 2020
Unprompted review
Happy customer
Very happy with my carmats the whole process was simple and mats arrived quicker than we expected
August 17, 2020
Unprompted review
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