Talk Clothing Reviews 

59
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Couldn't do a zero star review,brought 2 tee shirts in July,took the money via bank transfer,had no tee shirts delivered or no refund Had contacted on several occasions,but going round in circles... See more

Company replied

Rated 1 out of 5 stars

Disgusting company with even worse owners. 6 months of pathetic lies, excuses and disrespect about them “struggling as a business” and “resolving the issues”. However still don’t have the decency to r... See more

Rated 1 out of 5 stars

AVOID!! This company doesn’t even deserve this star. Ordered my items on 24th April. 2 weeks without so much as an email order confirmation. 2 Messages sent via their contact page on website, email... See more

Company replied

Rated 5 out of 5 stars

What can I say? Well I’ve been buying with talk clothing pretty much since the day they started. I’ve purchased joggers hoodies 1/4 zip, and the quality of each of those items are just amazing. My son... See more


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1.6

Bad

TrustScore 1.5 out of 5

59 reviews

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1.6

All reviews

(59)

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Rated 1 out of 5 stars

They messaged me asking to help…

They messaged me asking to help advertise there company to help promote there business, sent over the money didn’t receive any orders and took over 6 weeks for money to come back. This wasn’t the 1st time this had happened to me but I thought i would give them a second chance but honestly there will be no 3rd

March 6, 2024
Talk Clothing logo

Reply from Talk Clothing

Hi Julie

I am sorry to hear of your poor experience; due to a number of things, we’ve had a few setbacks over the last few weeks but I can see on record that you have been refunded in full.

We really hope to restore your faith in our small business but nonetheless, we are so sorry for the poor experience & we will rectify this moving forward.

Best wishes

Talk

Rated 1 out of 5 stars

Item never delivered been waiting…

Item never delivered been waiting months always the same replies we will look into this we’re loving it’s someone’s birthday loads of crap.

February 26, 2024
Unprompted review
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Reply from Talk Clothing

Hi Claire,

I am so sorry to hear of your poor experience with us.

Please know that you can email us anytime and we will respond to ensure this is dealt with in the right manner & make sure any issues are resolved.

Thankfully, I can see you have been in communication with us so hopefully this situation will now be resolved.

Thanks

Rated 5 out of 5 stars

Incredible company and products

Incredible company and products.

The customer care I received was amazing. They couldn’t do more to help with my order and made me feel very important.

February 7, 2024
Unprompted review
Talk Clothing logo

Reply from Talk Clothing

Thank you so, so much Alice!

Talk :)

Rated 5 out of 5 stars

What can I say

What can I say? Well I’ve been buying with talk clothing pretty much since the day they started. I’ve purchased joggers hoodies 1/4 zip, and the quality of each of those items are just amazing. My son is fussy with his clothing but he likes to nick my joggers and hoodies as he says there amazing. Definitely worth every penny

February 21, 2024
Unprompted review
Rated 1 out of 5 stars

Very disappointed

I ordered in November 2023 2 itmes in the order were Xmas gifts the order never arrived I kept messaging alot of them were ignored I received half the order 26th Jan 2024 one of the items a hoodie was wrong and part of the order was missing early Feb they said they would replace the wrong hoodie and send the missing item which were a pair of trackies I received a replacement hoodie which was still easent right it was a wrong quote and still the missing item is missing and my last message was ignored

November 30, 2023
Rated 1 out of 5 stars

SCAM!!

SCAM!!! This is not a real company. Still waiting for products to be delivered from 6 months ago. When ever they are contacted about this the response is always "we will look into this for you" with clearly no intentions to resolve the matter. Please stay away.

February 15, 2024
Unprompted review
Rated 1 out of 5 stars

Back to old bad habits

After last years messing customers around, i foolishly trusted them to buy again. Took my money … nothing turned up, and yet again despite three messages on their contact forms … no reply
Totally untrustworthy

February 1, 2024
Rated 1 out of 5 stars

talkclothing.com Is A giant scam

This company is properly one of the most laziest companies you can think of. They don't deliver there products. And if you write a negative review They Either reply with saying 'This is the wrong Company' Or they just Use chat Gpt do write An apology. And recently they have been paying people to write Positive reviews.
LAZY COMPANY

February 7, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible quality and misleading info

Horrible quality and misleading info. A disaster dull printing on a bad quality of cotton

February 9, 2024
Unprompted review
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Reply from Talk Clothing

Hi Nicoletta,

We sincerely apologise for the inconvenience you've experienced, but it appears there might be some confusion. It seems your review is related to a different company.

If you still think this is an order from us, please email us at hello@talk-clothing.com where we will search for your order and rectify this.

Thanks,

Talk Clothing

Rated 1 out of 5 stars

Lies and wrong order

I thought this company was going to be reputable with a good message.. when I ordered I was entered into a give away and won. They said you’ll receive a couple of items to give away and pass on the love. I thought this was really nice. Needless to say I have never received the giveaway. My order was also wrong after messaging multiple times I eventually got a reply with a load of excuses. Avoid. Probably cheaper just to make your own apparel.

January 1, 2024
Unprompted review
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Reply from Talk Clothing

Hi Joe

I would like to sincerely apologise for the issues you've encountered with your recent order from Talk. It deeply concerns us to learn that you did not receive the items as promised, and we understand the frustration this may have caused.

We want to assure you that we take your feedback seriously, and we are committed to rectifying this situation promptly. Please accept our apologies for any inconvenience this may have caused you.

To better assist you and resolve this matter, we kindly ask that you contact us at hello@talk-clothing.com. We're ready to address your concerns and work towards a solution that meets your expectations.

We genuinely appreciate your understanding and patience as we move through these challenges. Your satisfaction is our priority, and we are eager to make things right for you.

Thank you for bringing this to our attention, and we look forward to hearing from you soon.

Best regards,

Talk

Rated 1 out of 5 stars

Been waiting for 8 months for my order!

I have been waiting for 8 months for my order. Everytime I reach out to ask where my order is, they say they sorted out my order and send it, but I never received anything. Via Instagram and email they take ages to respond and don't follow up on emails. Don't order from this company, cause you will not get your items and lose your money.

February 2, 2024
Unprompted review
Talk Clothing logo

Reply from Talk Clothing

Hi Isabel

We sincerely apologise for the inconvenience caused by the non-receipt of your order.

To address this matter promptly and to ensure your satisfaction, we kindly ask that you contact us at hello@talk-clothing.com. We are ready to assist you in resolving this issue and getting your order to you as soon as possible.

We acknowledge the challenges we have faced over the last twelve months, and we are committed to rectifying this situation for you. Restoring your faith in our mission is of utmost importance to us, and we appreciate your understanding as we work to make things right.

Once again, we apologise for any inconvenience you may have experienced, and we look forward to the opportunity to rectify this and provide you with the service you deserve.

Thank you for your patience and cooperation.

Best regards,

Rated 1 out of 5 stars

Absolutely disgusting service and full of lies

Absolutely disgusting service. Lies and more lies. Spent £65 in October 2023 and here we are in February 2024 having requested a refund numerous times. They told me it would be processed as my daughters birthday came and went in October. I’ve been told the accountant refunds not the company (little odd if I do say so). I’ve been told it takes 30 days for a refund (even weirder) and funnily enough 30 days came and went. I was told “in black and white” my refund would be the last working day of January but surprise surprise they had a family emergency. I mean I didn’t expect it as I’d been promised it numerous times before. I’ve also been told they are a “one man band” which is why it takes so long to reply if you aren’t ignored. I’ve worked in customer service my whole life and this company is by far one of the worst. I wanted to support a small business promoting something super important which affects me and my family but in fact they’ve given me even more stress and left me out of pocket. Fed up of the lies especially when they are actively posting on their social media saying about a delivery tour. How about you spend the money refunding those you have failed! Don’t bother emailing them as they wont reply. Post publicly if you want a response but do expect lies and broken promises if they do reply. I have proof of all the above should anyone want to see it! My honest opinion you are better off flushing your money down the toilet than ordering from talk clothing unless you want to spend time chasing your money to never get it back. Thanks for taking my 14 year old daughters birthday present money and the rest of it.

February 1, 2024
Unprompted review
Talk Clothing logo

Reply from Talk Clothing

Hi Hannah,

We are truly sorry to hear about the recent issues you've faced, and we genuinely regret any disappointment caused. Our goal is to provide a positive experience for our customers, and we understand that we fell short in this instance.

We've checked our records, and it appears that the refund has been processed and deposited into your account. While we hope this helps, we acknowledge that it doesn't fully rectify the situation.

Please know that your feedback is invaluable to us, and we want to express our sincere disappointment in letting you down. This is not the level of service we aspire to deliver, and we're committed to making things right.

Over the past twelve months, we have encountered various challenges, and we understand the impact this has had on our customers. Moving forward, we are dedicated to improving our processes and doing our utmost to prevent any recurrence of such issues.

We genuinely appreciate your understanding and patience during this time. Restoring your faith in our business is our top priority, and we're grateful for the opportunity to learn and grow from this experience.

If there's anything more we can do for you or if you have further concerns, please don't hesitate to reach out.

Thank you for your understanding.

Best regards,

Talk

Rated 1 out of 5 stars

Disgusting Scaming company

Disgusting company with even worse owners. 6 months of pathetic lies, excuses and disrespect about them “struggling as a business” and “resolving the issues”. However still don’t have the decency to reply to an email unless you comment negatively on their social media. Will if you are reading this, get my 150 NZD back that you stole from me in July of 2023. Kind Regards Bree

January 20, 2024
Unprompted review
Rated 1 out of 5 stars

I'm not one to write bad comments

I'm not one to write bad comments, but I'm very angry with TALKDEcor. They deliver what they want, they will never send you what you buy, they choose what to send you. And then they tell you that you have to do a lot of paperwork to return it and they will see if they send you the correct one. The truth is that I feel cheated. Other companies that make these mistakes, send you a new product, and don't even worry about recovering the one they sent wrong. Since they are more worried about not receiving these messages. They are much more intelligent. In fact, I'm going to tell everyone I can not to buy from TALkDEcOR. Very bad service, it took a long time to arrive, they send things wrong, and then you are the one with the problem. Very funny

January 2, 2024
Unprompted review
Talk Clothing logo

Reply from Talk Clothing

Hi Fernando,

We sincerely apologise for the inconvenience you've experienced, but it appears there might be some confusion. It seems your review is related to a different company, as we do not have any affiliation to TALKDEcor.

Thanks,

Talk Clothing

Rated 1 out of 5 stars

Do NOT order

Do NOT order. It’s a scam. They are not “cashmere” sweaters as described. They have a blurry photo of what you ordered and printed it on a cheap hand cut piece of polyester. There is not trim, no 3D fuzzy like the website shows. Do not waste your money like I did.

December 18, 2023
Unprompted review
Talk Clothing logo

Reply from Talk Clothing

Hi Nicole,

We sincerely apologise for the inconvenience you've experienced, but it appears there might be some confusion. It seems your review is related to a different company, as we do not have any garments made from cashmere.

Thanks,

Talk Clothing

Rated 1 out of 5 stars

SCAM - stay away from this company

SCAM - Received item 4 weeks after order and was totally different to what I ordered. Customer service email kept bouncing back. No contact number for them to be reached on. Had to go through paypal to get my money back and even then, they asked me to send the item back at my expense tracked to China which is what paypal requests - £16.95. Finally after numerous calls and emails with paypal after a 10 day period, they agreed to give me a voucher for the money i spent posting the item back. I only get my money back once the item gets back to China and received - goodness knows how long that will take, even with royal mail. Seriously stay away from this company.

December 23, 2023
Unprompted review
Talk Clothing logo

Reply from Talk Clothing

Hi CM88,

We sincerely apologise for the inconvenience you've experienced, but it appears there might be some confusion. It seems your review is related to a different company, as we do not have any affiliation to China with regards to the marketing, production or sales of our items.

Thanks,

Talk Clothing

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