I have owned my Tanaka hedge trimmer for 22 years so I didn't expect to be able to get parts for such an old machine. Tanaka spares had everything I needed as well as sending them very quickly. Once... See more
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Parts were ordered Thursday morning, they arrived Friday afternoon. It doesn't get any better than that. Great easy to use website, if Tanaka can do it why can't everyone else.
Finding what I needed on the website was easy, ordering it was easy, the price of item and postage was reasonable, the despatch was the same day despite ordering quite late, and the quality of the ite... See more
The ordering process was easy, feed back was given of my order, my only small comment is that it would improve the whole process if I was aware that the items were not in stock and would need to be ob... See more
Company details
Information provided by various external sources
Tanaka Spares and parts for all Tanaka Power Equipment Tanaka Petrol Hedge Cutters, Tanaka Petrol Blowers, Tanaka Pole Pruners & Trimmers, Tanaka Brushcutters & Strimmers, Tanaka Attachments
Contact info
Oxton Road, NG14 6AT, Epperstone, United Kingdom
- www.tanakaspares.co.uk
4.6
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great service and easy to follow…
Great service and easy to follow diagrammatic order system. Pity the dog chewed the order on arrival. 2nd attempt will be sent to alternate address. Thanks team Tanaka.
July 16, 2022
Reply from Tanaka Spares
Thank you
Absolutely chaotic
Absolutely chaotic. Made 10 attempts to contact by phone over a week no response, finally made contact by email, sent my order twice in following week and charged me twice ! think twice before using this company!
July 13, 2022
Reply from Tanaka Spares
Sorry but you placed two separate orders on different dates for the same items so of cause both orders would be sent out
Really quick service
Really quick service. Use of the parts breakdown views really helpful. Communicated very well throughout the transaction
July 12, 2022
Reply from Tanaka Spares
Thank you
One happy customer
Excellent service part was a good price and arrived within 24 hours 5 star's
July 11, 2022
Reply from Tanaka Spares
Thank you
Still not received due to ineptitude of…
Still not received due to ineptitude of Parcelforce
July 9, 2022
Reply from Tanaka Spares
Have you got your delivery yet ?
Reply from Tanaka Spares
Thank you
The item was easy to find on the…
The item was easy to find on the website. The order process was clear and simple. The item was dispatched quickly and received as expected in good order.
July 7, 2022
Reply from Tanaka Spares
Thank you
Despatched quickly but v expensive…
Despatched quickly but v expensive postage and slow delivery. Happy with the product.
July 5, 2022
Reply from Tanaka Spares
Thank you
All I needed was a strimmer head
All I needed was a strimmer head. Local dealer wanted to sell me a universal one, available in three weeks! A web search took me to a Tanka stockist, but the part didn't look like what I had. I asked for advice but got none. Two days later I found Tanka Spares. The diagrams were the same as the 'other stockist' but I could ring someone. I did explain and explained my issue. The rep knew my machine and said the strimmer head had been updated. I placed the order (which was £10 cheaper than the alternate) and it was delivered next day. So hear I am happily getting on with the job. I would have saved a lot of time if I'd got Tanka Spares first time round.
July 5, 2022
Reply from Tanaka Spares
Thank you
Reply from Tanaka Spares
Thank you
Reply from Tanaka Spares
Thank you
Efficient as always.
Efficient as always.
Improvements? Maybe the helpline could be better staffed.
July 5, 2022
Reply from Tanaka Spares
Thank you
Reply from Tanaka Spares
Thank you
Item arrived promptly and well…
Item arrived promptly and well packaged, came complete with bearing, machine now fixed😀
July 4, 2022
Reply from Tanaka Spares
Thank you
Excellent overall service
Good website, easy to understand which part is required, excellent speedy service. Thank you
July 3, 2022
Reply from Tanaka Spares
Thank you
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