T & J Scents® Reviews 

508
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful fragrances, noting that the scents are truly amazing, highly concentrated, and long-lasting. Consumers genuinely love the beautiful candles and wax melts that effortlessly create a warm, cosy atmosphere at home. Some reviewers were happy with the convenient monthly letterbox subscription that reliably delivers fresh seasonal scents on schedule. People also appreciate the genuinely helpful service and the excellent items designed specifically for vehicles and special events. Buyers repeatedly mention they will definitely purchase again and enthusiastically recommend these wonderful items to their friends.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the gorgeous and long-lasting... See more

Quality

People report high satisfaction with the quality of the products and their amazing, long-lasting fragrances.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love best VIP this month. I put Vanilla Cheery Blossom because wow smell full house. I will put chocolate cover strawberry tonight because of romantic tonight on Valentine's day. I never miss VIP eve... See more

Rated 5 out of 5 stars

The refillable and vegan-friendly candles were a massive bonus for me . I’m vegan and I care about the planet. Their scents are amazing. My family and friends visited my room that filled with the w... See more

Rated 5 out of 5 stars

***** T & J Scents very good serive and quick delivery. I love candle warmer lamp, cosy in evevning also they have timer make me free mind. 😍

Rated 5 out of 5 stars

Fantastic communication with Thomas.. the burners are brilliant.. All wax melt smells fabulous and lasts awhile.. thank you


Company details

  1. Candle Store
  2. Decoration and Interior Design Store
  3. Home Goods Store
  4. Store

Written by the company

T & J Scents was established in 2018 with one mission: to make the best natural candle on the market. Our passion for excellence is what inspired us in the beginning, We pride ourselves in the superior experience of shopping in our Online Candle Store and in the long-term relationships we’ve built with our customers. People come back to T & J Scents because they know they’ll find what they’re looking for on our website - and if they don’t, we’ll help them find it. We have tried and tested many waxes, wicks and scents. After months of trying out different blends of waxes, we came across a brilliant natural wax which we now use in all of our products. The wax gives off a brilliant scent throw and also has a beautiful creamy texture.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

508 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(508)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Thrown together

For the candle being priced as it is I’d expect the sticker to be on properly and there to be no scrapes on the jar the candle will be in. This is a gift but luckily the gift is more to give to charity than the actual gift itself

October 15, 2025
T & J Scents® logo

Reply from T & J Scents®

Hi Gary, thank you for your feedback — we’re really sorry to hear this. This is the first we’ve heard about an issue with your candle, and if you had contacted us directly, we’d have been more than happy to replace it right away.

We take great pride in the quality of our products and want every customer to be completely satisfied. Please do get in touch with us at info@tandjscents.co.uk so we can make this right for you.

Rated 5 out of 5 stars

Thank you for receiving this

Thank you for receiving this , lovely three different smell melts.
That my favourite flower bluebell. , lovely smell citrus orange melt and cotton .
I will candle on melts , how feel smell on it.

February 11, 2025

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