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T & J Scents® Reviews 

509
•
TrustScore 5 out of 5

4.8

Candle Store
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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers overwhelmingly had a great experience with this company, consistently expressing their deep satisfaction. Customers frequently praise the incredible variety of amazing scents, noting that the wonderful fragrances easily fill the entire house and create a welcoming atmosphere. Many people also note the exceptional quality of the refillable candles and long-lasting wax melts that burn brilliantly. Some reviewers were happy with receiving the convenient monthly subscription boxes, eagerly anticipating the new seasonal perfumes delivered directly through the letterbox. Consumers also appreciate the exceptionally helpful service from friendly staff and enjoy using the gorgeous items to make both home and car spaces feel completely cozy.

What people talk about most

Product

People report positive experiences with product, consistently praising the amazing and varied scents across... See more

Quality

Users describe satisfaction with quality, highlighting beautiful appearances and lovely scents. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love best VIP this month. I put Vanilla Cheery Blossom because wow smell full house. I will put chocolate cover strawberry tonight because of romantic tonight on Valentine's day. I never miss VIP eve... See more

Rated 5 out of 5 stars

The refillable and vegan-friendly candles were a massive bonus for me . I’m vegan and I care about the planet. Their scents are amazing. My family and friends visited my room that filled with the w... See more

Rated 5 out of 5 stars

Fantastic communication with Thomas.. the burners are brilliant.. All wax melt smells fabulous and lasts awhile.. thank you

Rated 5 out of 5 stars

Received the mystery bundles- love all the smells that I would never thought to try.. love the different varieties of smell.. thanks again.

Company details

  1. Candle Store
  2. Decoration and Interior Design Store
  3. Home Goods Store
  4. Store

Written by the company

T & J Scents was established in 2018 with one mission: to make the best natural candle on the market. Our passion for excellence is what inspired us in the beginning, We pride ourselves in the superior experience of shopping in our Online Candle Store and in the long-term relationships we’ve built with our customers. People come back to T & J Scents because they know they’ll find what they’re looking for on our website - and if they don’t, we’ll help them find it. We have tried and tested many waxes, wicks and scents. After months of trying out different blends of waxes, we came across a brilliant natural wax which we now use in all of our products. The wax gives off a brilliant scent throw and also has a beautiful creamy texture.

Contact info

4.8

Excellent

TrustScore 5 out of 5

509 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(509)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Its was lovley smell

Its was lovley smell, when use one times then don't smell again ... feel nice beauty when it's on, once candle is empty then stop smell. Wish stay forever smell xz

July 1, 2021
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Reply from T & J Scents®

Hi Nicola,

Thank you for your feedback. I can see that you are a member in our exclusive club and this is what your review is regarding.

Wax melts will only be able to be used 2 or 3 times before they will stop smelling. You will then need to replace them with new melts for a stronger scent. Once your tealight candle has finished, the wax will set and you will need to relight another candle to melt the wax, releasing the scent again. Wax melts will only release scent when wax is moulten.

Many thanks,
Josh
Owner
T & J Scents

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